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2013-07-23Draft legislation on whistleblowing
The Office of the Commissioner for Fundamental Rights informs about the draft legislation on complaints and announcements of general interest, which will involve the Commissioner for Fundamental Rights.
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2021-07-07Speaking notes - Mr Ahmed Aboul Wafa - EN
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2023-10-30
Addressing conflict in the global agenda - 30 years of experience in the Ombudsman Office of the Province of Santa Fe (2023)
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2022-07-13
China - Ombudsman Hong Kong - Annual Report 2021-22 EN
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2025-06-26
Ombudsman Ontario - Rapport annuel 2024/2025 - FR
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2025-06-26
Ombudsman Ontario - Rapport annuel 2024/2025
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2022-02-08
Commissioner of Official Languages - Annual Report 2017/2018 - EN
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2023-02-09
Namibia - Annual Report 2021/2022 - EN
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2020-12-17
Effectiveness of Joint Office for Investigation of Water Seepage Complaints in Handling Water Seepage Reports (Executive Summary)
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2022-07-05
OM Sint Maarten - Special Report - Systematic Investigation into the tendering and warding process of the Solid Waste Collection 2021-2016
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2026-05-22
Ombudsman Toronto handled more than 4,000 cases in 2025 amid affordability crisis
Ombudsman Toronto handled 4,326 cases in 2025 — a 78 per cent increase since 2020 — stepping in to help people facing unfair treatment by the City of Toronto amid tough economic times and ongoing housing pressures. The 2025 annual report highlights the growing demand for oversight and accountability during a period of increasing social and economic pressures. Over the past year, the office helped an increasing number of residents, community groups and City staff to resolve fairness issues with City services.
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2019-11-12
Ombudsman Hong Kong introduces new incentive for promoting good public administration
At the Presentation Ceremony of The Ombudsman’s Awards on 8 November 2019, the Ombudsman of Hong Kong, China, Ms Winnie Chiu, emphasised that the promotion of good public administration is the primary focus of the Office of The Ombudsman’s work. Following its complaint handling and direct investigations, the Office makes recommendations for improvement and proactively monitors the progress of implementation. In addition to holding the annual Awards, the Office has introduced a new incentive of issuing appreciation letters to public officers in recognition of their efforts to resolve complaints.
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2021-03-30
Ombudsman discusses freedom of the media and rule of law in Slovenia
On 26 March 2021, the Democracy, Rule of Law and Fundamental Rights Monitoring Group of the European Parliament which operates in the framework of the European Parliament Committee on Civil Liberties, Justice and Home Affairs continued the discussion on the freedom of the media and the rule of law in Slovenia. Ombudsman Peter Svetina has accepted the invitation of the Group, headed by the Dutch MP Sophie in 't Veld, and participated in the second round of discussions in Brussels.
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2022-02-08
Commissioner of Official Languages - Annual Report 2014/2015 - EN
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2026-05-07
Women refused sterilisation because they might regret it
NHS commissioned services should operate fairly, transparently and with clear clinical rationale, the Parliamentary and Health Service Ombudsman (PHSO) has said following an investigation which found that an NHS body denied women, but not men, NHS funding for sterilisation.
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2021-03-02
Ombudsman Ontario - Annual Report - 2015/2016 - EN
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2026-04-30
Knife attack might not have happened if mental health care had been better
The Parliamentary and Health Service Ombudsman (PHSO) has repeatedly raised concerns about systemic failings in mental health services. These included poor care planning and discharging the patient without reviewing his risk level.
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2011-07-29
ACRC wins UN award for innovative communication with citizens
The Korean I.O.I. member ACRC recently received an UN award for "Advancing Knowledge Management in Government" for its "e-People" tool. This integrated online portal deals with civil complaints and proposals regarding central and local governments and public organizations. The average number of daily visitors is about 100,000.
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2026-04-24
New OPCAT report on visits to police stations in Australia’s capital
The Commonwealth National Preventive Mechanism (NPM) and Australian Capital Territory (ACT) NPM have released a report following a joint program of visits to ACT police stations under the Optional Protocol to the Convention Against Torture (OPCAT).
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2019-11-12
Online Dispute Resolution by Frank Fowlie