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2025-07-03Record cases handled by Toronto Ombudsman in 2024 indicate increasing demand for accountability in local government
The City of Toronto’s Ombudsman handled 4,929 cases in 2024, a 43 per cent increase over the previous year and the highest on record. The most common fairness issues stemmed from poor communication, including no or delayed responses and inconsistent or incorrect information from City staff.
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2024-04-11
Oficiales de derechos humanos se capacitan como observadores electorales de cara al 5 de mayo
Oficiales de derechos humanos de la Defensoría del Pueblo son capacitados en materia electoral respecto al rol que deben cumplir en el marco de derechos humanos de cara a los comicios generales del 5 de mayo próximo.
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2025-11-11Croatia - NPM Report 2016 - EN
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2025-11-11
Croatia - NPM Report 2024 - EN
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2025-11-11
Croatia - NPM Report 2013 - EN
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2025-11-11
Croatia - NPM Report 2019 - EN
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2025-11-07
Commemoration of Ombuds Day 2025 - Working Session with Public Officers
On 9 October 2025, the Office of the Ombudsman celebrated Ombuds Day which is observed globally as an opportunity to reflect on the important role of the Ombudsman in strengthening good governance, promoting fairness and protecting the rights of citizens.
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2025-11-11
Croatia - NPM Report 2017 - EN
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2025-11-21
AORC - Save The Date - Webinar - Understanding Human Rights Frameworks_Webinar_Dec2025 - EN
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2025-11-21
CAIO - Save The Date - Webinar - Understanding Human Rights Frameworks_Webinar_Dec2025 - EN
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2025-11-21
CROA - Notez la date _Webinaire_Comprendre les cadres des droits de l’homme_Dec2025 - FR
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2025-10-31
Secretary General Achitz welcomes Panama Ombudsman Eduardo Leblanc Gonzalez to Vienna
On 29 October 2025, IOI Secretary General Bernhard Achitz welcomed the recently elected Regional Director for the IOI’s Caribbean and Latin American Region and Ombudsman of Panama, Mr Eduardo Leblanc Gonzalez, to Vienna. Goal of this meeting was to exchange experiences and find best practices with colleagues from all around the world.
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2025-07-11
NSW Ombudsman places agencies on notice about any attempts to block complaints to integrity bodies
A special report by the NSW Ombudsman has recommended that Government agencies be formally reminded that they are not to block individuals from making a report or complaint to NSW integrity bodies.
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2025-10-30
NSW Ombudsman tables Annual Report 2024–25 in milestone 50th anniversary year
On 30 October 2025, the NSW Ombudsman has tabled its Annual Report 2024–25 and the NSW Child Death Review Team (CDRT) Annual Report 2024–25 in the Parliament of NSW.
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2025-06-26
Ombudsman Ontario - Annual Report 2024/2025 - EN
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2025-06-26
Ontario Ombudsman - 2024-25 Annual Report - EN
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2025-10-30
The People’s Advocates’ call to the new Parliament for strengthening good governance, the rule of law, and the promotion of human rights
Based on their experience, monitoring, and indirect involvement in governance over recent years, the People’s Advocates have identified 9 key directions that can help strengthen democracy, improve governance, and protect human rights.
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2025-10-24
Office of The Ombudsman announces results of direct investigation operation into respite services for supporting carers of elderly persons and persons with disabilities
On 9 October 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the respite services for supporting carers of elderly persons and persons with disabilities, with 25 major recommendations for improvement made to the Social Welfare Department (“SWD”).
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2025-11-14
People's Advocate Moldova - Media Release - Annual Report on the Observance of Human Rights and Freedoms - EN
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2025-10-24
Partly closed residential institutions should ensure better knowledge of the special rules and legal safeguards that apply when using force
Denmark’s seven partly closed residential institutions for children and young people should do more to ensure that the institutions have sufficient knowledge of the special rules and legal safeguards that apply when force is used in these institutions. This appears from the Ombudsman’s new thematic report on institutions for children after carrying out monitoring visits to Denmark’s seven partly closed residential institutions and partly closed wards in residential institutions.