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2025-07-11NSW Ombudsman places agencies on notice about any attempts to block complaints to integrity bodies
A special report by the NSW Ombudsman has recommended that Government agencies be formally reminded that they are not to block individuals from making a report or complaint to NSW integrity bodies.
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2025-07-11Le résumé du rapport annuel 2024 d'Ararteko est maintenant disponible en français
L'Ararteko a élaboré un résumé de son rapport annuel 2024 en anglais et en français afin de faire connaître, au niveau international, les grandes lignes de son contenu. L’objectif de cette diffusion internationale du rapport de l'institution est de faire connaître aux institutions homologues les aspects les plus pertinents de l'action de l'institution et ainsi ouvrir la voie à de futurs échanges d’expériences, de préoccupations et de bonnes pratiques entre les défenseures des droits qui œuvrent pour l’objectif commun d’améliorer les droits des citoyennes.
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2025-07-11Reminder: AORC Webinar on Strengthening Implementation takes place on 15 July 2025
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their insightful webinar on Strengthening Implementation – Ensuring Effective Execution of the Ombudsman’s Recommendations. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 15 July 2025, at 10 am (GMT+2). Kindly click here for the final invitation and additional information on the speakers.
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2025-07-11Summary of the Ararteko’s 2024 Annual Report now available in English
The Ararteko has prepared a summary of its 2024 Annual Report in English and French to share the main lines of its content at the international level. The purpose of making this report available internationally is to inform peer institutions about the most important aspects of the institution's work and, in doing so, pave the way for future exchanges of concerns and best practices among Ombuds institutions that share the common goal of advancing citizens' rights.
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2025-08-19Dr Grant Davies, Tasmania’s Ombudsman and Health Complaints Commissioner
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2025-08-18Report on the activities of the Austrian NPM in 2024 now available in English
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2025-04-11El Yuan de Control propone medidas correctivas por los topes que obstaculizan la accesibilidad para las personas con movilidad reducida
El Yuan de Control (YC) aprobó el 5 de marzo de 2025, en la reunión del Comité de Asuntos Financieros y Económicos, un informe de investigación en el que se constató que la instalación de topes tipo P en el Parque Ribereño de la Ciudad de Nuevo Taipéi vulnera la Ley de Protección de los Derechos e Intereses de las Personas con Discapacidad.
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2011-02-25EL DEFENSOR al día N° 67 (Febrero 2011)
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2025-04-11Reunión de la Junta Regional de la IOI en Curazao
Del 31 de marzo al 2 de abril de 2025, el Presidente Regional para el Caribe y América Latina, el Sr. Keursly Concincion - quien también ejerce como Ombudsman de Curazao - fue el anfitrión de la Reunión de la Junta Regional del Instituto Internacional del Ombudsman (IOI) en Curazao.
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2025-04-25Informe anual del Ararteko al Parlamento Vasco 2024
Durante el año 2024 se han llevado a cabo un total de 14.608 actuaciones (cifra ligeramente superior al año anterior), de las cuales 4.310 corresponden a expedientes de queja y consultas y 28 a expedientes de oficio. En 2024 se han consolidado las relaciones internacionales del Ararteko con otras defensorías y con organismos de defensa de los derechos humanos, con la participación en la conferencia y asamblea general del Instituto Internacional del Ombudsman, y con los encuentros del Ararteko con autoridades del Consejo de Europa.
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2025-07-24Bermuda Ombudsman - Special Report - Between a Dock and a Hard Place - EN
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2025-07-04Ombudsman for Bermuda Annual Report 2024 Tabled
Michael DeSilva, the Ombudsman for Bermuda, has submitted his Annual Report for 2024 to the Speaker of the House of Assembly in accordance with his statutory duty under the Ombudsman Act 2004. The report was tabled in the House of Assembly on 27 June 2025 and it is now available to the public.
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2025-07-04Inspector's report on men's rural prison released
On 19 June, the Palen Creen Correctional Centre inspection report was tabled in parliament. The report was prepared by the Queensland Ombudsman, Anthony Reilly, who is also the Inspector of Detention Services. The report makes 27 recommendations for areas of improvement for the men’s rural prison.
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2025-07-04Ombudsman Quarterly Review - Winter 2025 edition
Kindly click here to read the first Ombudsman Quarterly Review since the appointment of the new Chief Ombudsman of New Zealand, Mr. John Allen, including introductory words by Chief Ombudsman Allen.
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2025-07-04June 2025 Issue of Waka Tangata APOR E-News now available
The Waka Tangata APOR E-News includes news and views from integrity organisations in the Pacific and Australasian Region. The June 2025 Issue number 15 of the Waka Tangata APOR E-News is now available.
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2025-07-04Message de l’Ombudsman de la République de Maurice à l’occasion de la Journée internationale des lanceurs d’alerte – 23 juin 2025
À l’occasion de la Journée internationale des lanceurs d’alerte 2025, le Bureau de l’Ombudsman de la République de Maurice se joint à ses homologues internationaux - à savoir l’Institut International de l’Ombudsman, l’Association des Ombudsman et Médiateurs Africains, ainsi que l’Association des Ombudsman et Médiateurs de la Francophonie (AOMF) - pour commémorer cette journée essentielle à la promotion de la transparence, de la bonne gouvernance et de la responsabilité publique.
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2025-07-04Message from the Ombudsman of the Republic of Mauritius on the Occasion of International Whistleblowers Day – 23 June 2025
On the occasion of International Whistleblowers Day 2025, the Office of the Ombudsman of the Republic of Mauritius joins its international counterparts - including the International Ombudsman Institute, the African Ombudsman and Mediators Association, and the Association des Ombudsman et Médiateurs de la Francophonie (AOMF) - in commemorating this important day dedicated to integrity, courage, and public interest.
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2025-07-04Ombudsman’s three strategic focuses deliver results and tangible benefits to community
The Ombudsman, Mr Jack Chan, on 2 July 2025 presented the 2024-25 Annual Report of The Ombudsman to the public. The Office exceeded all its service targets in handling enquiries, complaints, reassessment and review of complaints in the reporting year.
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2025-07-04IOI European Region Quarterly Newsletter - April - June 2025
Kindly click here to read the IOI European Region’s Quarterly Newsletter for the period from April 2025 to June 2025.
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2025-07-03Record cases handled by Toronto Ombudsman in 2024 indicate increasing demand for accountability in local government
The City of Toronto’s Ombudsman handled 4,929 cases in 2024, a 43 per cent increase over the previous year and the highest on record. The most common fairness issues stemmed from poor communication, including no or delayed responses and inconsistent or incorrect information from City staff.