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2022-06-13The Ombudsman of the City of Zurich presents his annual report
The Ombudsman Office of the City of Zurich celebrates its 50th anniversary. It is the oldest ombudsman office in Switzerland and the oldest municipal ombudsman office in Europe.
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2024-01-11
DPU Commits to Three Pledges with the UN for Human Rights in Brazil
The Federal Public Defenders' Office has entered three pledges with the United Nations for the defence of refugees and human rights. Two of these pledges are related to the Global Refugee Forum 2023, which took place in Geneva, Switzerland, in December 2023, and the third is a commitment proposed by the Equal Rights Trust on the 75th anniversary of the Universal Declaration of Human Rights. The objectives of these commitments are to strengthen the defence of human rights in Brazil and protect against discrimination.
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2023-04-20
Ombudsman Newsletter Issue 8 now available
The Commission on Administrative Justice (Office of the Ombudsman) has recently published its eight issue of the Ombudsman Newsletter (January - March 2023). This newsletter's topics are, amongst others, the Ombudsman's partnerships, a review of "A decade of Service to Citizens in addressing Maladministration and Access to information in Kenya", and the DIAR Awards.
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2022-02-11
Canadian Council of Parliamentary Ombudsman welcomes Prince Edward Island's first Ombudsperson
Prince Edward Island’s (PEI) becomes the latest province to appoint an independent officer responsible for ensuring fairness and providing a safe avenue for whistleblower complaints in the public service. Sandy Hermiston will take office as the province’s first Ombudsperson and Public Interest Disclosure Commissioner on 14 February 2022. The Canadian Council of Parliamentary Ombudsman (CCPO) warmly welcomes the news.
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2023-02-09
Ombudsman attends symposium of Justice and Accountability Programme
The Office of the Ombudsman attended the closing symposium of the 5 year Justice and Accountability Programme called Chilungamo at Bingu International Convention Centre in Lilongwe. Through this program, the office received funding to implement seven main activities which were packaged into four strategic areas of resolution of backlog of cases, public awareness, stakeholder engagement and capacity building.
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2023-07-20
Malawi Ombudsman releases 2022 Annual Report
The Office of the Ombudsman in Malawi has released its 2022 Annual Report, highlighting some of the successes registered in the year under review and prospects for 2023. Ombudsman Grace Malera presented the report before the Legal Affairs Committee of Parliament on Tuesday, 4 July 2023.
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2025-09-05
Opening ceremony and seminar of the Hong Kong International Ombudsman Academy advancing good governance through an interactive exchange platform
The opening ceremony of the Hong Kong International Ombudsman Academy (“HKIOA”), along with a seminar themed “Nurturing a Positive Complaint Culture through Mediation”, was held at the Hong Kong Productivity Council on 25 August, 2025.
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2025-09-05
The State Comptroller and Ombudsman presented the Ombudsman's 51st Annual Report to the Speaker of the Knesset
On July 1, 2025 the State Comptroller and Ombudsman of Israel, Mr. Matanyahu Englman, presented to the Speaker of the Knesset (Israeli parliament) the Ombudsman Annual Report 51 for the year 2024. Nearly 22,000 complaints were received in 2024 representing an increase of 50% compared with 2019.
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2023-11-02
Watchdog for the people: 50 years of the Victorian Ombudsman
The Victorian Ombudsman marked its 50th anniversary on 30 October 2023, and to celebrate this milestone a report outlining its history had been tabled in Parliament on 31 October 2023. "Watchdog for the People | 50 Years of the Victorian Ombudsman" tracked the fascinating social, political and historical context for the establishment of the Victorian Ombudsman as well as the evolution of the Office and its powers.
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2023-12-14
Annual Report on the activities of the National Mechanism for the Prevention of Torture in 2022
On 18 December 2022, 20 years had passed since the adoption, by the UN General Assembly, of the Optional Protocol to the UN Convention against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment. Thanks to the implementation of the OPCAT into the Polish legal system, the National Mechanism for the Prevention of Torture has been operating in Poland for nearly 15 years already as part of the Office of the Commissioner for Human Rights.
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2023-07-06
The Ombudsman for Bermuda releases its Annual Report 2022
In its Annual Report 2022, the Office of the Ombudsman for Bermuda reports on its efforts and progress during its 17th year in service. A total of 213 cases, of which 177 were complaints and 36 enquiries, were received during the year under review.
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2022-12-21
Ombudsman publishes Newsletter
The Office of the Ombudsman of Kenya recently published its newsletter for October - December 2022.
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2023-05-04
Community Engagement of the Public Protector in the Itezhi Tezhi District
The Office of the Public Protector has continued with its community engagements in Itezhi-Tezhi District to sensitise members of the public on their rights to good administration and quality public service delivery.
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2023-05-04
The Ombudsman Saskatchewan publishes annual report 2022 and credits staff for 50 years of serving citizens
On 27 April 2023, the annual reports for 2022 for Saskatchewan’s Ombudsman and Public Interest Disclosure Commissioner were tabled in the Saskatchewan Legislative Assembly – a historic year, since the office is approaching its 50th anniversary.
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2022-11-08
Ombudsman launched new website
The Office of the Ombudsman of Hong Kong has launched a new website, which boasts a neat and modern design, is mobile-friendly with an intuitive interface, and offers users a streamlined experience in browsing and searching for information about the Office.
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2022-12-07
Human Rights Day
Later this week, the UN High Commissioner for Human Rights will be launching a year-long, Office-wide “UDHR 75 initiative” to commemorate the 75th anniversary of the UDHR and the 30th anniversary of the Vienna Declaration and Programme of Action that paved the way for the establishment of his Office.
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2023-05-25
Complaint handling casebook: Resolving issues
In her latest report Complaint handling casebook: Resolving issues informally, Victorian Ombudsman Deborah Glass describes how her office resolves complaints and works constructively with agencies and public bodies to fix problems and improve public administration.
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2023-10-12
Ombudsman Malera sworn in as MHRC Commissioner
On Thursday, 5 October 2023, the Ombudsman of the Republic of Malawi Grace Tikambenji Malera took oath of office as Commissioner for the Malawi Human Rights Commission (MHRC). Honorable Malera together with eight others were hosted to a swearing in ceremony by President Dr. Lazarus Chakwera at the Kamuzu Palace in Lilongwe. The swearing-in ceremony follows their appointment by the President three weeks earlier.
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2024-11-27IOI Annual Report 2023/2024 (EN / FR / ES)
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2025-11-14
The Public Protector South Africa celebrates 30 years of strengthening constitutional democracy – a transformative journey
This year marks the 30th anniversary of the Public Protector South Africa, a milestone that reflects not only the institution’s growth but also three decades of impactful service to the people of South Africa. To commemorate this milestone, the PPSA hosted a 30-Year Anniversary International Conference from 13–15 October 2025 in Cape Town, South Africa, under the theme “30 Years of Strengthening Constitutional Democracy – A Transformative Journey".