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2019-11-14World Conference / Conferencia Mundial / Conférence mondiale - Financial Support / Aide financière / Apoyo financiero
We are all looking forward to the 12th World Conference which will take place in Dublin/Ireland from 17 to 22 May 2020. Since we know that some IOI members with limited budgets find it difficult to attend this important event, we have decided to offer financial support to those who need it most.
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2019-11-14Everybody must be able to participlate - Annual Report 2018
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2019-11-13
Informe sobre el avance de los derechos económicos, sociales y culturales en la provincia de Santa Fe
El defensor del Pueblo de la provincia de Santa Fe (Argentina), Raúl Lamberto, y el rector de la Universidad Nacional de Rosario, Franco Bartolacci, encabezarán el 14 de noviembre a partir de las 9.30 en el Aula Magna de la Facultad de Derecho de la UNR la jornada de presentación del libro Progresos y Desafíos de los Derechos en la provincia de Santa Fe, un trabajo de investigación sobre el avance en los derechos económicos, sociales y culturales desde el enfoque de derechos humanos.
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2019-11-12
Ombudsman Hong Kong introduces new incentive for promoting good public administration
At the Presentation Ceremony of The Ombudsman’s Awards on 8 November 2019, the Ombudsman of Hong Kong, China, Ms Winnie Chiu, emphasised that the promotion of good public administration is the primary focus of the Office of The Ombudsman’s work. Following its complaint handling and direct investigations, the Office makes recommendations for improvement and proactively monitors the progress of implementation. In addition to holding the annual Awards, the Office has introduced a new incentive of issuing appreciation letters to public officers in recognition of their efforts to resolve complaints.
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2019-11-12
Online survey for new publication on ODR and Ombudsmanship
A new edition of the book “Online Dispute Resolution: Theory and Practice: A Treatise on Technology and Dispute Resolution” is in preparation. The chapter on ODR and Ombudsmanship will be updated and will investigate the uptake (or not) of technology assisted Ombudsman work. You are kindly asked to contribute to the survey.
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2019-11-12
Online Dispute Resolution by Frank Fowlie
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2012-07-12
Newsletter Summer Break
Dear readers, the IOI Newsletter will be on summer break until 31 August 2012 when the General Secretariat will report back to you with the next edition of the Newsletter.
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2019-11-08
La protection des droits des enfants incombe à tous les acteurs de l’Etat
A l’occasion des 30 ans de la Convention internationale des droits de l’enfant, l’Association des Ombudsmans et Médiateurs de la Francophonie (l’AOMF) et l'Assemblée parlementaire de la Francophonie (l’APF) ont organisé une conférence commune sur « Les droits de l’enfant, priorité pour les Parlementaires et les Médiateurs de la Francophonie ».
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2019-11-08
Déclaration de Rabat
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2019-11-08
Communiqué de presse, AOMF, Rabat 2019
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2019-11-08
Proposition de loi cadre, APF
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2012-07-06
Ombudsman becomes active on the Act on Nationalities
Certain provisions of the Act on Nationalities, which entered into force on 1 January 2012, are contrary to the Fundamental Law and restrict the fundamental rights of nationalities – the Commissioner for Fundamental Rights has requested the Constitutional Court to establish this and to annul the text parts indicated in his petition.
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2012-07-05
NPM - AOB members meet Commission Chairpersons for a first working meeting
Only one day after the entry into force of the new legal foundations of the Austrian Ombudsman Board (AOB) Chairwoman Terezija Stoisits and fellow AOB members Peter Kostelka and Gertrude Brinek met with the recently appointed six Commission Chairpersons for a first working session.
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2019-11-07
Policy fully accepted Ombudsman´s recommendations on arrestees´ rights
The draft decision of the Armenian Government on making changes in the internal regulation of places for keeping arrestees in the RA Police system was submitted for the opinion of the Human Rights Defender of the Republic of Armenia. The study of the project indicates that it fully reflects the recommendations made by the Ombudsman.
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2019-11-07
El Síndic celebra la aprobación de la resolución sobre los ombudsman de la Asamblea Parlamentaria del Consejo de Europa
Con motivo del Día Mundial del Ombudsman, el Síndic ha compartido el contenido de la resolución del CoE con defensorías europeas, locales y universitarias. La resolución aprobada recomienda a los estados miembros que adopten las medidas oportunas para preservar las instituciones de ombudsman
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2012-07-02
Ombudsman Board becomes "human rights house of the Republic of Austria"
From 1 July 2012 the Austrian Ombudsman Board (AOB) exerts its new mandate that from now on also includes the protection and promotion of human rights making the AOB the “human rights house of the Republic of Austria”.
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2019-11-05
12th IOI World Conference - Registration now open
Register now for the 12th IOI world conference in Dublin, May 2020 Regístrese ahora para la 12a Conferencia Mundial en Dublin, mayo 2020 Inscrivez-vous dès maintenant à la 12ème Conférence mondiale de l'IIO à Dublin, en mai 2020.
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2012-06-29
Convenio marco de cooperación científica y académica
La Defensoría del Pueblo de la Nación firmará con el Colegio de Abogados de Rosario un convenio marco de cooperación científica y académica en un acto que se realizará el lunes 2 de julio próximo, a las 11.30, en el auditorio de bulevar Oroño 1542.
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2012-06-29
Participate in Research Project on Role of Complaints in Stimulating Innovation
In the framework of a joint Queen Margaret University, Edinburgh, and Stirling University research project on complaints as a driver of innovation and service improvement in public services the two universities are currently conducting a global scan for interesting examples which could be included in a series of case studies which will be published by NESTA (National Endowment for Science, Technology and the Arts).
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2019-11-04
Annual Report 2018-2019 - Scottish Public Services Ombudsman