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2025-07-11Ararteko (Ombudsman Basque Country) - Annual report - Summary 2024 - EN
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2023-09-21Prisons in Brazil: Report points out Human Rights violations in the federal capital after anti-democratic attacks
The Federal Public Defenders' Office (DPU), the Federal District Public Defenders' Office (DPDF) and the National Mechanism for the Prevention and Combat of Torture (MNPCT) published its report pointing out the human rights situation in Brazilian prisons after the arrest of people participating in anti-democratic attacks.
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2025-12-18
Special Report by the State Comptroller and Ombudsman on the Resolution of Civilian Complaints During an Emergency Situation
In September 2025, the State Comptroller and Ombudsman of Israel Matanyahu Englman presented a special report to the Knesset (Israeli Parliament) concerning the resolution of civilian complaints during the hostilities with Iran in June 2025.
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2024-06-13
Public Protector releases a report on the investigations into administrative deficiencies relating to the processing of GBV related matters
On 4 June 2024, the Office of the Public Protector released a report on the investigations into administrative deficiencies relating to the processing of gender-based violence (GBV) related matters within the South African criminal justice system. The investigation emanates from the administrative challenges faced by the public, particularly women and children, in the South African criminal justice system identified by the Public Protector.
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2023-08-10
Malawi Ombudsman staff take the Oath of Secrecy
On 7 August 2023, the Office of the Ombudsman administered the Oath of Secrecy to 40 of its members of staff and interns. The Director of Legal Services and Advisory, Chipiliro Mangulama, said the ceremony is in line with Section 10 of The Ombudsman Act, which stipulates the need for officers in the office of the Ombudsman to treat with utmost confidentiality any information made available to them in the course of their work.
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2026-02-12
The Flemish Ombudsman about high water bills on Flemish radio
On 4 February 2026, Flemish Ombudsman Myriam Parys explained on the Flemish radio programme WinWin how water bills are calculated, why tariffs differ, and what citizens can do themselves — from checking their meter regularly to performing a simple leak check. She stressed the importance of clear and transparent communication from water companies.
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2024-05-16
Tabling of the 2023–2024 annual report : Toward full implementation of the modernized Official Languages Act
On 7 May 2024, the Commissioner of Official Languages of Canada, Raymond Théberge, tabled his 2023–2024 annual report in Parliament. The modernization of the Official Languages Act in June 2023 marked the beginning of a new chapter not only in the history of official languages, but also in the history of the Office of the Commissioner of Official Languages.
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2024-06-06
Final reminder – Ombud Trailblazers: Special Celebration of the Contributions of Pioneers
A key highlight of the Second International Ombud Expo holding in Gaborone, Botswana from 29 July – 2 August 2024 is a special celebration of the pioneers of various institutions. If you have not already done so, Expo organisers seek your support and assistance in the compilation of a Directory of all first incumbents and appointments as heads of office and ask for contributions until 28 June 2024.
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2025-12-18
New Ombudsman Toronto report into the City’s handling of a resident’s social assistance overpayments
The City of Toronto’s Ombudsman Kwame Addo says the City’s Employment and Social Services division made multiple errors in how it responded to a Toronto mother who’d received overpayments in social assistance. Addo says City staff did not give the client a clear explanation of what she owed, neglected information that supported her case, didn’t speak to her to understand the facts and kept her waiting for hours when she tried to speak to a supervisor.
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2026-02-12
Ombudswoman opens inquiry concerning AI use in evaluation of EU funding proposals
European Ombudswoman Teresa Anjinho has opened an inquiry into the measures governing the use of artificial intelligence (AI) by external experts in the evaluation of EU funding proposals. The inquiry will focus on whether the institutions concerned put in place sufficient safeguards regarding AI use. Following a complaint by a Polish company related to the evaluation of a proposal for funding under the Horizon Europe EIC Accelerator programme, the Ombudswoman has asked the European Commission and the European Innovation Council and SMEs Executive Agency (EISMEA) a number of questions.
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2026-02-12
Ombudsman Curaçao Organizes Webinar: The Role of the Ombudsman in Realizing the Right to Safe and Clean Drinking Water
On Friday, 20 March 2026, the Ombudsman of Curaçao, in collaboration with the International Ombudsman Institute (IOI), will organize a webinar in the context of World Water Day (22 March). In this webinar, the Ombudsman of Curaçao brings together representatives of ombudsman institutions from different IOI-regions, and also gives attention to the citizen’s perspective, as articulated by the Curaçao civil society.
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2023-06-15
Ombudsman trains 68 Hospital Ombudsman
The Office of the Ombudsman has trained 68 Hospital Ombudsman from 34 health facilities in Salima and Rumphi districts. The trainings, according to Deputy Director for Investigations and Research, Temwa Mughogho, and Chief Investigations and Research Officer in the Northern Region, Mrs. Elleanor Kabisala, were aimed at empowering the Hospital Ombudsman with necessary skills and knowledge on how to handle patient complaints.
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2025-07-11
Indonesian Ombudsman - Indonesia Ombudsman and SDGs 2024 - EN
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2023-07-13
The Human Rights Defender participated in the solemn opening ceremony of the Lori regional subdivision
The Human Rights Defender’s Office has been supplemented with another regional subdivision. On 4 July 2023, the solemn opening ceremony of the Lori regional subdivision of the Human Rights Defender’s Office took place in Vanadzor.
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2025-11-14
Ombuds Day marked with appointment of new Complaints Commissioner
Her Excellency the Governor, Dileeni Daniel-Selvaratnam, announced on 9 October 2025 the appointment of Mrs. Cheryl Ann Jones as the new Complaints Commissioner, following the successful completion of the term of Complaints Commissioner Rita Gardiner.
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2024-06-06
DPU guarantees provisional measures to Tapeba indigenous people in the Inter-American Commission on Human Rights
The Inter-American Commission on Human Rights, based in Washington, accepted the request for provisional measures from the Federal Public Defenders' Office to guarantee the rights of the Tapeba indigenous people of Caucaia, a municipality in the metropolitan region of Fortaleza, in the state of Ceará. Resolution 28/2024, issued on 9 May 2024, requires the Brazilian State to adopt necessary measures to protect the life and personal integrity of members of this people.
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2023-01-27
Federal Ombudsman extends services to merged districts of former tribal agencies
The Federal Ombudsman Office has extended its services to merged districts of former Tribal Agencies and opened its two offices, one in Sadda district Kurrum and another at Wana South Waziristan, to provide speedy relief and justice in those areas.
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2024-02-29
Ombudsman engages media on AIP investigations
The Office of the Ombudsman on 21 February 2024, organized an engagement meeting with media in Malawi to give them an update on systemic investigations it has been doing for the past two years into the implementation of the Affordable Input Program (AIP), whose report will soon be released.
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2026-02-04
Report highlights confusion over patient removal rules in GP
The Northern Ireland Public Services Ombudsman has published the second in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare. The report ‘The Removal of Patients from their General Practice Service’ provides an overview assessment of GP Practice decisions to remove patients from their Practice list alongside the guidance; legislation; and processes currently in place to inform these decisions.
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2026-02-12
NSW Ombudsman investigation finds statutory failings in DCJ handling of ROSH reports
A newly released NSW Ombudsman investigation has denounced DCJ’s longstanding practice of closing ROSH reports on the stated basis that it has inadequate resourcing to undertake the necessary investigation and assessment of risk. “No Capacity to Allocate” – The Department of Communities and Justice’s practice of closing ROSH (Risk of Significant Harm) reports found this practice is contrary to DCJ’s statutory responsibilities, but has become ingrained as ‘business as usual’.