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2023-11-0734. Working Session G: John Taylor – The Ombudsman’s role in the 2008 Cranbourne methane gas disorder & the 2009 Black Saturday bush fires
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2023-11-0733. Working Session G: Karen Stevens – The challenges Ombudsmen face when dealing with suddenly displaced communities as a result of natural disaster. The Canterbury earthquakes
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2023-11-0701. Plenary Session I: Helen Clark – Challenges and opportunities for strengthening integrity of institutions and the relationship with the work of the Ombudsman
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2023-11-17AORC - Save the date Webinar Enhancing Productivity - EN
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2023-11-15Vassiliki K. Vretou - The Ombudsman's role in environmental governance and sustainable development at national and international level: the protection of future generations - EN
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2023-11-07Webinar Powerpoint Presentation - Ombudsman Innovations - 17 March 2015
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2023-09-28Ombudsman acknowledges appeal on delayed payment of funeral expense
The Ombudsman of Thailand acknowledged an appeal about Chonburi Provincial Social Development and Human Society Office’s delayed payment of funeral expenses for the elderly according to the traditional life style. The fact states that the number of passing elderlies is higher than the budget allocated to the Department of Older Persons.
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2023-11-0751. Plenary Session V: Leo Donnelly – Insights & experiences from investigating complaints about the actions of public authorities and accessing official information
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2023-11-07Western Australian Ombudsman – Investigations Flow Chart
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2023-11-07Joint Declaration on the Abduction of the Nigerian Schoolgirls_EN
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2023-11-07Joint Declaration on the Abduction of the Nigerian Schoolgirls_EN
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2023-06-01AOM - Pristina Declaration - EN
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2023-11-0752. Plenary Session V: Karen Finnegan – Good records management and open government: Equal partners
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2023-11-0742. Working Session I: Mariana Sotto Maior – Proposal for the establishment of The Code of Administrative Behaviour in the Portuguese Public Administration
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2022-12-07Les Médiateurs et les réseaux sociaux
Le réseau belge des Médiateurs et Ombudsmans "Ombudsman.be" rassemble quelques 30 institutions francophones et néerlandophones en Belgique. Au cours de la seconde table ronde, les médiateurs et leurs collaborateurs ont échangé sur la pertinence d'être sur les réseaux sociaux, les avantages, les inconvénients voire les dangers.
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2023-10-05Reminder: Webinar on Ombuds in the Digital Age: Navigating Challenges and Opportunities
This is a kind reminder of AORC's thought-provoking webinar on "Ombuds in the Digital Age: Navigating Challenges and Opportunities", which is organised in collaboration with the International Ombudsman Institute and will be held on Tuesday, 10 October 2023 from 10:00 am - 11:30 am (GMT+2). The invitation is available now.
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2023-11-0747. Working Session K: Jeannine Daniel – Introducing FOI in small states with geographical challenges
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2023-10-05PCC facilitates the restoration of electricity to Ago-Ayo Community after two years of total darkness
The Osun State Office of the Public Complaints Commission (PCC) has recovered the Ago-Ayo Community Transformer after it was taken away by the Ibadan Electricity Distribution Company (IBEDC) for Repair. Mr Raphael Adeniyi Adeniran, the Chairman of the Community on behalf of the Community had earlier written to complain to the Commission on the attitude of IBEDC HQ.
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2023-09-28Ombudsman condemns violence and expressions of intolerance at the Pride Parade in Maribor
In the light of the violence at the Pride Parade in Maribor Human Rights Ombudsman Peter Svetina condemned expressions of intolerance and violence and emphasised that prejudice, discrimination, and exclusion due to sexual orientation, sexual identity, and other personal circumstances are unfortunately still present in society, despite being unacceptable.
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2023-11-07Barcelona Workshop - Program - EN