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2021-06-11Nouveau statut : la Médiatrice se félicite du renforcement du cadre juridique de son bureau
La Médiatrice européenne, Emily O'Reilly, se félicite du fait que le Parlement ait approuvé le renforcement du cadre juridique de son bureau (602 votes sur 692 votants). La révision du statut va permettre de renforcer la base juridique du Médiateur, introduire des garanties supplémentaires pour assurer son indépendance, y compris un budget approprié pour soutenir les activités du bureau.
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2021-06-10
This year's annual report of the National Ombudsman of the Netherlands also published as magazine to reach professionals and as Youtube video
This year the National Ombudsman has also published his annual report as a Magazine. The National Ombudsman has opted for the digital annual magazine in order to clarify the work of the National Ombudsman institute to professionals (e.g. complaint handlers, intermediaries, academics, etc.).
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2015-09-04
National Ombudsman notes Points for Improvement in Repatriation Process
A study by the National Ombudsman regarding repatriation processes concludes that some aspects of this procedure can be improved. The Ombudsman has made recommendations to the State Secretary of Security and Justice with regard to the availability of medical care, the accessibility of the complaints procedure, and the exchange of information. In his report, he also advocates multidisciplinary supervision of the entire repatriation process as well as standard investigation of incidents.
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2015-09-03
Ombudsman begins taking complaints about school boards September 1
Beginning with September 1, the Ontario Ombudsman is officially able to take complaints about the province’s 82 school boards. The historic new expansion of the Ombudsman’s mandate was granted with the passage of Bill 8, the Public Sector and MPP Accountability and Transparency Act, 2014.
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2021-06-09
El Síndic investiga de oficio las recientes agresiones homófobas y muestra su solidaridad con las víctimas
El pasado sábado tuvieron lugar tres agresiones homófobas en varios lugares de Barcelona. De acuerdo con la Ley 11/2014, el Síndic tiene la misión de supervisar y defender los derechos de las personas LGTBI.
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2015-09-01
USOA’s 36th Annual Conference
The United States Ombudsman Association’s (USOA) 36th Annual Conference on “Ombudsmen: Confronting the Prickly Issues” in Scottsdale, Arizona is a little over 6 weeks away. USOA is very excited about this year’s conference program offerings and the activities it has planned.
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2021-06-08
Dublin Declaration adopted by IOI General Assembly
The Dublin Declaration sets out the contribution Ombudsman organisations will make to the UN Agenda 2030, especially the prerequisite of leaving ‘no one behind’ and ensuring that all persons can fulfil their potential in equality. The declaration commits to working towards achieving equality of access to vaccination, urging vaccines to be treated as a global public good to be made available equally around the globe.
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2021-06-08Serbia - Protector of Citizens - Annual Report 2020 - EN
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2021-06-07
Access to health files and monitoring of prisons during the Covid-19 pandemic
The Parliamentary Ombudsman of Denmark issued press releases on the access to files from the health authorities and the monitoring of Prison and Probation Service institutions during the Covid-19 pandemic.
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2021-06-07
Queensland Ombudsman presents report on timeliness of responses to notifications of fire ant activity
Fire ants report: Timeliness of responses to notifications of suspected fire ant activity is a new publication from the Office of the Queensland Ombudsman on the timeliness of the National Red Imported Fire Ant Eradication Program’s responses to notifications of suspected fire ant locations made by members of the public.
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2021-06-07
Danish Parliamentary Ombudsman - Covid 19: Still more people wait too long for access to files from the health authorities
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2021-06-07
Danish Parliamentary Ombudsman - Covid 19: Monitoring in Prison and Probation Service Institutions
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2021-06-02
Queensland Ombudsman: Fire Ants Report (May 2021)
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2021-06-01
Ombudsman Svetina meets with representative of the UN High Commissioner for Refugees
On 28 May 2021, Ombudsman Peter Svetina received Mr Roland Schilling, Head of the United Nations High Commissioner for Refugees in Central Europe (UNHCR), and Ms Romana Zidar, Senior Protection Associate for Slovenia. They discussed current asylum and refugee issues and the challenges facing European countries in the area of migration.
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2021-06-01
Compte rendu de la mission conjointe Gouvernement / Partenaires humanitaires dans L’Anzourou
Le Jeudi 27 mai 2021, une mission Gouvernement / Partenaires humanitaires s’est rendu dans l’Anzourou afin de s’enquérir des conditions de vie des populations suite à leur retour dans leurs localités d’origine, populations victimes d’attaques des Groupes Armés Non Etatiques qui avaient suscité un mouvement de ces populations a Tillaberi, Sakoira, Namari Goungou et Dessa.
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2021-06-01
Public Defender of Rights presents report on activities in 2020
The Public Defender of Rights of Slovakia has presented her annual report for the year 2020. Throughout 2020, the Public Defender of Rights followed the objective of discharging her function independently, impartially, apolitically and professionally.
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2021-06-01
Public Defender of Rights - Annual Report - 2020 - EN
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2021-05-31
Enquiry regarding a so-called enforced police assistance of a 13-year-old
A social welfare board requested the police's assistance to transport a 13-year-old girl to one of the National Board of Institutional Care’s residential homes for young people. The transport was delayed partly because the Police Authority and the social services disagreed on whether representatives of the social welfare board should accompany the transport, and partly because there were problems with booking a flight. 17 hours after the girl was taken into care the transport began by car and after 10 hours of transport, she arrived at the residential home
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2021-05-31
Ombudsman recommends overhauling "complicated, overburdened" ambulance oversight system to protect patient safety
Ontario Ombudsman Paul Dubé today called on the Ministry of Health to improve its processes for investigating complaints about ambulance services, in a report that reveals a system that is complicated, overburdened, and wholly inadequate.
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2021-05-31
Asamblea Mundial del Instituto Internacional del Ombudsman
El Defensor del Pueblo Andaluz, Jesús Maeztu, ha participado, como miembro de pleno derecho, en la Asamblea Mundial del Instituto Internacional del Ombudsman (IIO), que se ha celebrado el 25 de mayo de 2021 mediante videoconferencia. En la referida Asamblea se ha aprobado la Declaración de Dublín en la que se señala que el IIO entiende que la pandemia no ha respetado la igualdad de oportunidades y ha afectado de forma desproporcionada a los grupos vulnerables.