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2021-10-12Victorian Ombudsman - Investigation into allegations of collusion with property developers at Kingston City Council - Report
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2020-11-20First Remote Media Training held
On 19 November 2020, the IOI successfully held its first session of the IOI Remote Media Training. The interest in this training was enormous and participants from all six IOI world regions applied. In this first training session, a total of 18 persons from 18 different Ombudsman institutions from all corners of the globe took part in this high-end media training.
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2022-01-24
Defensor del Pueblo - NPM Annual Report Summary 2020 - EN
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2013-06-24
European Code of Good Administrative Behaviour EN
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2013-06-24
Le Code européen de bonne conduite administrative FR
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2024-10-31
NSW Ombudsman Annual Report 2023-24 tabled in Parliament today
The New South Wales (NSW) Ombudsman tabled its Annual Report 2023–24 and Child Death Review Team (CDRT) Annual Report 2023–24 in Parliament on 31 October 2024.
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2021-07-22
Ombudsman Trinidad and Tobago - Annual Report 2020 - EN
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2021-06-01
Compte rendu de la mission conjointe Gouvernement / Partenaires humanitaires dans L’Anzourou
Le Jeudi 27 mai 2021, une mission Gouvernement / Partenaires humanitaires s’est rendu dans l’Anzourou afin de s’enquérir des conditions de vie des populations suite à leur retour dans leurs localités d’origine, populations victimes d’attaques des Groupes Armés Non Etatiques qui avaient suscité un mouvement de ces populations a Tillaberi, Sakoira, Namari Goungou et Dessa.
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2021-09-03
PPN - Informe anual - 2020 - ES
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2022-08-31
International Conference - Rights of Older Persons and Role of Ombudsman and Mediator Institutions (Tbilisi, 27 September 2022) - Practical Information
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2026-02-12
NSW Ombudsman investigation finds statutory failings in DCJ handling of ROSH reports
A newly released NSW Ombudsman investigation has denounced DCJ’s longstanding practice of closing ROSH reports on the stated basis that it has inadequate resourcing to undertake the necessary investigation and assessment of risk. “No Capacity to Allocate” – The Department of Communities and Justice’s practice of closing ROSH (Risk of Significant Harm) reports found this practice is contrary to DCJ’s statutory responsibilities, but has become ingrained as ‘business as usual’.
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2026-02-12
El Departamento de Educación da la razón al alumnado y obliga a un instituto de L'Hospitalet de Llobregat a modificar su normativa interna sobre el derecho de huelga
La Inspección de Educación asesorará a la dirección del instituto para que modifique sus normas internas y garantice plenamente el derecho del alumnado a tomar decisiones colectivas sobre la asistencia a clase.
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2026-02-12
Le Médiateur présente son rapport annuel 2024 au Parlement : un moment essentiel de dialogue démocratique
Les lundi 2 et mardi 3 février, le Médiateur Nicolas Lagasse est passé devant les commissions du Parlement de Wallonie pour présenter le rapport annuel 2024.Un exercice particulier à deux égards : il s'agissait du premier passage en commission pour Nicolas Lagasse, entré en fonction en juillet 2025, qui présentait le rapport annuel de son prédécesseur, Marc Bertrand. Un baptême du feu maîtrisé et salué par les députés.
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2026-02-12
Preocupados por los riesgos para la salud de los alimentos ultraprocesados, los miembros del Yuan de Control presentaron un informe de investigación
Los miembros del Yuan de Control, Tien Chiu-chin y Tsai Chung-yi, preocupados por los posibles riesgos para la salud y la carga de los costes sanitarios derivados asociados al consumo de alimentos ultraprocesados, presentaron un informe de investigación que fue examinado y aprobado por la Comisión de Asuntos de Bienestar Social e Higiene Ambiental del Yuan de Control.
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2026-02-12
Ombudsman Curaçao Organizes Webinar: The Role of the Ombudsman in Realizing the Right to Safe and Clean Drinking Water
On Friday, 20 March 2026, the Ombudsman of Curaçao, in collaboration with the International Ombudsman Institute (IOI), will organize a webinar in the context of World Water Day (22 March). In this webinar, the Ombudsman of Curaçao brings together representatives of ombudsman institutions from different IOI-regions, and also gives attention to the citizen’s perspective, as articulated by the Curaçao civil society.
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2022-02-10
Cyprus - NPM Report 2020 - EN
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2021-11-12
Ararteko (Ombudsman Basque Country) - Rapport annuel 2020 - Résumé
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2021-11-11
Ombudsman Cyprus - Guide on Prisoner's First Contact (EN)
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2021-07-05
Ombudsman of Ireland - Annual Report 2020 - EN
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2022-10-18
North American Region: Regional By-laws (as of October 2022) - EN