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2016-05-09Statement of Parliament Commissioner on occasion of 30th anniversary of Chernobyl accident
On the occasion of the 30th anniversary of the Chernobyl nuclear accident, the Ukrainian Parliament Commissioner for Human Rights issued a statement in memory of the thousands of innocent people who lost their lives on 20 April 1986.
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2023-11-15Victorian Ombudsman - Complaint handling casebook - Resolving issues informally - EN
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2023-03-02
NSW Ombudsman - Media Release Aboriginal Outcomes Strategy focus area 2 - EN
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2023-03-27
AORC Webinar - Showcasing Sectoral Ombudsman - The Higher Education Ombudsman - Invitation & Speaker Information
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2023-07-26
04. Plenary Session I: Ms Connie Lau - Evolution of Ombudsmanship: The Case of Hong Kong
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2023-07-25
Survey Result of Ombudsman Services
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2025-08-22
El Defensor del Pueblo recuerda a las administraciones que deben reforzar la prevención y la coordinación en la lucha contra los incendios
En 2022 se dirigió a todas las CCAA, las dos ciudades autónomas, diputaciones forales y a la Secretaría de Estado de Medio Ambiente para instarles, a través de un recordatorio de deberes legales, a favorecer la gestión forestal sostenible, la resiliencia de los montes frente al fuego, la correcta ordenación de los usos del suelo y la intensificación de la coordinación administrativa. El Defensor del Pueblo seguirá supervisando el cumplimiento de los deberes legales en virtud de sus atribuciones recogidas en la Ley Orgánica 3/1981 que regula la institución.
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2025-08-22
Five-year review of BC’s whistleblower law: Ombudsperson proposes targeted amendments
On 19 August 2025, BC Ombudsperson Jay Chalke released four reports to support the Legislative Assembly’s mandatory five-year review of the Public Interest Disclosure Act (PIDA). The reports give legislators real case examples, lessons learned, and proposed amendments to strengthen the Act, based on the Ombudsperson’s experience investigating disclosures of public wrongdoing.
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2025-08-22
Szabist students honoured as brand ambassadors by Mohtasib Sindh
On 23rd July, 2025, a group of SZABIST students were honored with Brand Ambassador Certificates by Mr. Muhammad Sohail Rajput, Hon’ble Ombudsman (Mohtasib) Sindh in a special ceremony held at the Mohtasib Secretariat.
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2025-08-22
Ombudsman announces results of direct investigation operation into Housing Department’s handling of air-conditioner dripping in public housing estates
On 7 August 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Housing Department (“HD”)’s handling of air-conditioner dripping in public housing estates, with 15 major recommendations for improvement made to HD.
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2025-08-22
Reminder: AORC-IOI Webinar on “Gender-Inclusive Policies: A Guide for Ombudsman Offices”
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar on Gender-Inclusive Policies. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 26 August 2025 at 10 am (GMT+2). Kindly click here for more information on the panelists. During the webinar, simultaneous interpretation into French and Spanish is provided.
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2023-11-07
06. Plenary Session II: Prof. Philip Joseph – Parallel universe: Ombudsman and courts
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2014-11-11
Commonwealth Ombudsman releases report on government complaint handling
Government agencies are more focused on resolving complaints and meeting customer expectations than they were 20 years ago, but they still need to improve.
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2023-12-14
Commonwealth Ombudsman - Own motion inquiry report - Defending Fairness - EN
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2023-07-20
BC Ombudsman - Special Report - Time to Right the Wrong - EN
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2023-10-20
New Zealand Ombudsman - Report on an announced follow up inspection of Matawhāiti Residence under the Crimes of Torture Act 1989 - EN
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2025-08-19
Dr Grant Davies appointed as Tasmania’s Ombudsman and Health Complaints Commissioner
Dr Grant Davies was appointed Tasmania’s Ombudsman and Health Complaints Commissioner in July 2025. He brings over 25 years of experience in public service, with a strong background in complaints resolution and health oversight.
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2023-11-15
Vienna Training - Practical Information
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2023-07-28
Hawke´s Bay prisoners´ conditions and treatment improving
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2023-07-07
PHSO - Broken trust: making patient safety more than just a promise - EN