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2023-12-14Victorian Ombudsman - Report - Alleged politicisation of the public sector - EN
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2023-02-03
Biography Mr. Virgílio da Silva Guterres
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2023-10-30
Informe Anual 2022
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2023-03-27
AORC Webinar - Showcasing Sectoral Ombudsman - The Higher Education Ombudsman - Invitation & Speaker Information
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2025-11-21NSW Ombudsman tables the Reviewable Child Deaths in NSW 2022 and 2023 Biennial Report to Parliament
On 17 November 2025, the NSW Ombudsman tabled the Reviewable Child Deaths in NSW 2022 and 2023 Biennial Report to Parliament. This report concerns the reviewable deaths of children in NSW during 2022 and 2023, and the institution's work and activities in relation to reviewable deaths since its last such report in November 2023.
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2025-11-21
Ombudsman des patients publie son rapport annuel 2024-2025
L’Ombudsman des patients a publié son rapport annuel pour 2024-2025, qui détaille comment les plaintes peuvent être une source riche de renseignements pour les fournisseurs de soins de santé, les organismes, et le système de santé en général, afin d’améliorer les expériences de soins de santé des Ontariens.
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2025-11-21
Patient Ombudsman releases annual report 2024/25
Ontario’s Patient Ombudsman has released its annual report for 2024/25, which details how complaints can be a rich source of insight for health care providers, organizations and the health system at large to improve Ontarians’ health care experiences.
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2025-11-21
Investigation Report: Weaponising Child Support: when the system fails families
An investigation by the Commonwealth Ombudsman, released in June 2025, found the Government agency, Services Australia, is not doing enough to identify and respond to financial abuse through the Child Support program. This financial abuse is commonly referred to as 'the weaponisation of Child Support'.
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2014-04-28
Link and feedback on recent webinar
On 16 April 2014, the first webinar co-sponsored by the World Bank, Open Government Partnership and the IOI was held. More than 90 participants followed the webinar ensuring a lively debate.
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2022-08-04
AORC Webinar - Sectoral Ombudsman (Municipal, Police, Military) - Invitation & Speaker Information
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2025-11-14
Annual Report on the Observance of Human Rights and Freedoms in the Republic of Moldova in 2024
The People’s Advocate Office published the Annual Report on the Observance of Human Rights and Freedoms in the Republic of Moldova in 2024. The document presents a comprehensive analysis of the key trends, progress, and regressions in the human rights sector, reaffirming the institution’s commitment to transparency, accountability, and the protection of the most vulnerable members of society.
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2025-11-14
Capacitación sobre mediación en la Defensoría de San Juan
Integrantes del Servicio de Mediación y Conciliación de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires porteña participaron de un taller en la institución de la provincia con el fin de compartir experiencias y herramientas y fortalecer las capacidades institucionales de dicha institución. La actividad se desarrolló el lunes 20 en el marco del proyecto “Abordaje de Conflictos con la Administración Pública”, que cuenta con el apoyo del Instituto Internacional del Ombudsman.
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2025-11-14
Droits des Premières Nations et des Inuit dans les services publics : un état des lieux du Protecteur du citoyen du Québec
Le 6 novembre 2025, le protecteur du citoyen, Marc-André Dowd, a rendu public un état des lieux de la mise en œuvre des appels à l’action de la Commission d’enquête sur les relations entre les Autochtones et certains services publics au Québec : écoute, réconciliation et progrès (CERP).
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2025-11-14
First Nations and Inuit rights in public services: a situation report by the Protecteur du citoyen
On November 6, 2025, Ombudsperson Marc-André Dowd, published a situation report on the implementation of the calls for action of the Public Inquiry Commission on relations between Indigenous Peoples and certain public services in Québec: listening, reconciliation and progress (CERP in French).
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2021-10-11
Building capacity to tackle the climate emergency
An NHRIs symposium held on the side-lines of COP26 from 3 - 5 November 2021 aims at providing a greater understanding of the climate regime to facilitate NHRI work to promote and support human rights within climate policy and climate accountability. The event will also be an occasion for NHRIs to discuss and consult on the monitoring and reporting tool on climate change and human rights, which is currently developed by GANHRI.
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2023-07-27
Ombudsman Ontario - Annual Report - 2018/2019 - EN
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2022-10-28
Western Australia Ombudsman - Investigation into family and domestic violence and suicide Volume 1: Executive Summary
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2025-11-07
Las defensorías reclaman políticas públicas que garanticen la inclusión y la igualdad de oportunidades en educación
La síndica de greuges, Esther Giménez-Salinas, y otros miembros de su equipo han asistido a las XXXVIII Jornadas de Coordinación de Defensorías del Pueblo, que han tenido lugar en Zaragoza. Este encuentro anual está pensado para reforzar la relación entre las defensorías españolas, y cada año se aborda un tema distinto. Este año, el tema escogido ha sido la vulnerabilidad en las aulas y, en concreto, cómo afectan las desigualdades socioeconómicas, la discapacidad, la salud mental o el territorio al pleno ejercicio del derecho a la educación real y efectiva de las personas.
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2025-11-07
The NSW Child Death Review Team’s Child Deaths in NSW 2022 and 2023 Biennial Report to Parliament was tabled in the Parliament of NSW
The report concerns the 885 children who died in NSW in 2022 and 2023 and includes information about longer term trends in child mortality between 2009 and 2023.
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2025-11-07
El reto de la integración en Navarra
El Defensor del Pueblo de Navarra, Patxi Vera, y la presidenta del Gobierno de Navarra, María Chivite, mantuvieron el 20 de octubre una reunión de trabajo para intercambiar puntos de vista sobre la situación de la integración de la población migrante en la Comunidad Foral y profundizar en la búsqueda de acciones para mejorar la convivencia intercultural.