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2026-03-13Ontario Ombudsman releases Indigenous Services Plan, commits to ongoing dialogue to improve public service delivery for Indigenous Peoples
On 12 March 2026, Ontario Ombudsman Paul Dubé released his Office’s Indigenous Services Plan, committing to internal improvements and external engagements to help ensure public services in Ontario respect Indigenous rights.
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2026-03-13
Webinar recording now available: AORC Webinar on „Integrating ADR and Investigative Techniques in Ombudsman Case Resolution”
On 3 March 2026, the African Ombudsman Research Centre (AORC) held a webinar on Integrating ADR and Investigative Techniques in Ombudsman Case Resolution. Click here to read the contributions and access the recordings.
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2026-03-13
Public Services Ombudsman for Wales publishes follow-up report on support for unpaid carers
On 4 March 2026, the Office of the Public Services Ombudsman for Wales published ‘Are we caring for our carers? Revisited’, a follow-up to their 2024 Own Initiative investigation into how Welsh local authorities identify, assess and support unpaid carers. The original investigation examined whether 4 local authorities were meeting their statutory duties under the Social Services and Well-being (Wales) Act 2014. While examples of good practice were identified, it was found that only a small proportion of carers received assessments of their needs, and many were unaware of their rights or the support available.
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2026-03-13
International Engagement on Administrative Justice and Grievance Redressal
Ms. Ayesha Hamid, Ombudsman Punjab and First Vice President of the International Ombudsman Institute (IOI), attended the Ombudsman Stakeholder Conference and Technical Workshop hosted virtually by the Office of the Ombudsman, Liberia as a key speaker on 18th February 2026.
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2026-03-13
Ombudsman Ontario publie un Plan de services aux Autochtones et s'engage à un dialogue continu pour améliorer la prestation des services publics aux peuples autochtones
Le 12 mars 2026, l'Ombudsman de l'Ontario, Paul Dubé, a publié le Plan de services aux Autochtones de son Bureau, s'engageant à des améliorations internes et à des engagements externes pour aider à garantir que les services publics en Ontario respectent les droits des Autochtones.
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2026-03-13
El sitio web oficial de Yuan de Control estará disponible en español
Para fortalecer los intercambios internacionales, el Yuan de Control completó el sitio web oficial en español, el cual está disponible al público desde las 10:00 horas (GMT+8) del 16 de marzo de 2026.
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2026-03-13
Review identifies opportunities to improve complaint handling processes
On 9 March 2026, the NSW Ombudsman tabled the report NSW public sector complaint handling in 2025 – self-assessment and survey results that provides a high-level snapshot of the maturity and effectiveness of complaint handling systems across NSW public authorities.
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2024-03-21
Office of The Ombudsman announces results of direct investigation into effectiveness of 1823 in handling complaints and enquiries
On 7 March 2024, the Ombudsman, Ms Winnie Chiu, announced the completion of a direct investigation into the effectiveness of the 1823 service in handling complaints and enquiries, and made 13 recommendations for improvement to the Efficiency Office (“EO”).
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2026-03-11
Pueblos Indígenas y Privación de Libertad: Diálogo global para los Mecanismos Nacionales de Prevención y las INDH
La Asociación para la Prevención de la Tortura (APT) y la Comisión Canadiense de Derechos Humanos (CCDH) invitan a un diálogo global en línea sobre Pueblos Indígenas y Privación de Libertad, que se celebrará el miércoles 25 de marzo de 2026. Haga clic aquí para obtener más información e inscribirse al evento.
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2026-03-11
Indigenous Peoples and Deprivation of Liberty: A Global Dialogue Among National Preventive Mechanisms and NHRIs
The Association for the Prevention of Torture (APT) and the Canadian Human Rights Commission (CHRC) co-host an online dialogue among NPMs and NHRIs on 25 March 2026, which will focus on the topic of Indigenous Peoples and Deprivation of Liberty. Click here to learn more and register for the event.
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2026-03-06
Conmemoración del Día Internacional de la Mujer en la sede del Defensor del Pueblo
El 4 de marzo de 2026, el Defensor del Pueblo, Ángel Gabilondo, ha instado en un acto organizado con motivo del Día Internacional de la Mujer, “a no claudicar ante las trabas a la igualdad entre hombres y mujeres”. La institución ha conmemorado el Día de la Mujer que se celebra el próximo 8 de marzo con un `Un diálogo entre generaciones´ en el que tres mujeres, de tres generaciones diferentes, han debatido sobre los retos y dificultades a los que se han enfrentado a lo largo de su vida por el hecho de ser mujeres, y los obstáculos que, a su juicio, siguen existiendo a día de hoy.
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2026-03-06
NSW Ombudsman calls on Minister to deliver reforms to the inmate discipline system
In the report ‘The progress of NSW’s inmate discipline system reform’, which was tabled on 2 March 2026, the NSW Ombudsman has called on the Minister for Corrections to respond to concerns that insufficient steps have been taken in due time to reform the inmate discipline system in response to the Ombudsman’s 2024 investigation.
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2026-03-06
Student Ambassador Programme of the Office of the Ombudsman Punjab
Under the leadership of Ms. Ayesha Hamid, Ombudsman Punjab and First Vice President of the International Ombudsman Institute (IOI), the Office of the Ombudsman Punjab launched the Student Ambassador Programme to strengthen youth engagement and public awareness regarding administrative justice and citizens’ rights. The programme was inaugurated on 11 and 13 February 2026 at the Regional Office Multan, bringing together university students to serve as ambassadors of awareness within their academic institutions and communities.
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2026-03-06
Parliamentary Ombudsman presents first Ombudsman Prize in Law
The Parliamentary Ombudsman, Judge Joseph Zammit McKeon, presented the first Parliamentary Ombudsman Prize in Law to Ms Jodie Mary Farrugia in recognition of her dissertation titled ‘Guardian of Good Governance: Expanding the Jurisdiction of the Parliamentary Ombudsman in Malta’, submitted in April 2025.
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2024-03-06
Síndica celebra el 5.° aniversario del Pacto contra la segregación escolar
El 1 de marzo de 2024 tenía lugar el acto de celebración del 5.º aniversario del Pacto contra la segregación escolar, que impulsaron en 2019 la institución del Síndic de Greuges de Catalunya y el Departamento de Educación, con la voluntad de promover políticas de lucha contra ese fenómeno.
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2026-02-27
Teacher Training Programme – Multan
The Office of the Ombudsman Punjab conducted the Teachers Training Programme on 10 February 2026 at the Regional Office, Multan. With the participation of teachers from various government schools, the programme aims to build awareness among educators regarding the jurisdiction, functions, and complaint procedures of the Office of the Ombudsman Punjab.
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2026-02-27
Le Protecteur national de l'élève partage ses constats dans son second rapport annuel d'activités
Après une deuxième année scolaire complète d'exercice de son mandat, le Protecteur national de l'élève (PNE) rend public son rapport annuel d'activités 2024-2025.
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2026-02-27
Rappel: Webinaire sur l’intégration de la médiation (ADR) pour un traitement efficace des plaintes dans les institutions d’Ombudsman
Rejoignez le Centre de Recherche des Ombudsman Africains (CROA), organe de recherche et de formation de l’Association des Ombudsman et Médiateurs Africains (AOMA), dans un webinaire sur l’intégration de la médiation (ADR) pour un traitement efficace des plaintes dans les institutions d’Ombudsman, en collaboration avec l’Institut International de l'Ombudsman (IIO). Ce webinaire aura lieu le mardi 3 mars 2026 à 10h00, (GMT +2). Cliquez ici pour obtenir l'invitation finale et plus d'informations sur les intercenants principaux.
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2026-02-27
Recordario: Webinario sobre la integración de ADR para la resolución eficaz de casos en instituciones de Ombudsman
Únase al Centro Africano de Investigación sobre el Ombudsman (CAIO), órgano de investigación y formación de la Asociación de Ombudsman y Mediadores Africanos (AOMA), en un seminario web estratégico sobre la integración de ADR para la resolución eficaz de casos en instituciones de Ombudsman, en colaboración con el Instituto Internacional del Ombudsman (IIO). Este seminario web tendrá lugar el martes 3 de marzo de 2026 a las 10:00 (GMT +2). Haga clic aquí para obtener la invitación definitiva y más información sobre los ponentes.
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2026-02-27
Reminder: AORC Webinar on Integrating ADR for effective case resolution in Ombudsman institutions
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their insightful webinar on Integrating ADR for effective case resolution in Ombudsman institutions. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 3 March 2026, at 10 am (GMT+2). Kindly click here for the final invitation and additional information on the speakers.