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2026-02-12NSW Ombudsman investigation finds statutory failings in DCJ handling of ROSH reports
A newly released NSW Ombudsman investigation has denounced DCJ’s longstanding practice of closing ROSH reports on the stated basis that it has inadequate resourcing to undertake the necessary investigation and assessment of risk. “No Capacity to Allocate” – The Department of Communities and Justice’s practice of closing ROSH (Risk of Significant Harm) reports found this practice is contrary to DCJ’s statutory responsibilities, but has become ingrained as ‘business as usual’.
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2026-02-12El Departamento de Educación da la razón al alumnado y obliga a un instituto de L'Hospitalet de Llobregat a modificar su normativa interna sobre el derecho de huelga
La Inspección de Educación asesorará a la dirección del instituto para que modifique sus normas internas y garantice plenamente el derecho del alumnado a tomar decisiones colectivas sobre la asistencia a clase.
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2026-02-12Le Médiateur présente son rapport annuel 2024 au Parlement : un moment essentiel de dialogue démocratique
Les lundi 2 et mardi 3 février, le Médiateur Nicolas Lagasse est passé devant les commissions du Parlement de Wallonie pour présenter le rapport annuel 2024.Un exercice particulier à deux égards : il s'agissait du premier passage en commission pour Nicolas Lagasse, entré en fonction en juillet 2025, qui présentait le rapport annuel de son prédécesseur, Marc Bertrand. Un baptême du feu maîtrisé et salué par les députés.
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2026-02-12Workshop for National Preventive Mechanisms successfully held in Oslo
The IOI was pleased to continue the successful training series for Ombudsman with a mandate as National Preventive Mechanism (NPM) with a workshop in Oslo, which was generously hosted by the Office of the Norwegian Parliamentary Ombud and successfully delivered by the IOI’s long-standing and experienced partner, the Association for the Prevention of Torture (APT).
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2026-02-12Ombudsman Curaçao Organizes Webinar: The Role of the Ombudsman in Realizing the Right to Safe and Clean Drinking Water
On Friday, 20 March 2026, the Ombudsman of Curaçao, in collaboration with the International Ombudsman Institute (IOI), will organize a webinar in the context of World Water Day (22 March). In this webinar, the Ombudsman of Curaçao brings together representatives of ombudsman institutions from different IOI-regions, and also gives attention to the citizen’s perspective, as articulated by the Curaçao civil society.
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2026-02-12Effective Action by Ombudsman Punjab Secures Educational Scholarships Worth Rs. 6 Million for 78 Students
The Office of the Ombudsman Punjab secured the release of Rs. 6 million in pending educational scholarships for 78 students across the province, following complaints regarding prolonged delays caused by administrative bottlenecks. The students had reported that despite being eligible on merit, their scholarships remained unpaid due to procedural delays within relevant departments and educational institutions.
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2026-02-12The Flemish Ombudsman about high water bills on Flemish radio
On 4 February 2026, Flemish Ombudsman Myriam Parys explained on the Flemish radio programme WinWin how water bills are calculated, why tariffs differ, and what citizens can do themselves — from checking their meter regularly to performing a simple leak check. She stressed the importance of clear and transparent communication from water companies.
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2023-09-21PHSO - Invite to the Launch of the European International Ombudsman Institute Learning Academy - EN
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2023-09-21The PHSO launches the European International Ombudsman Institute Learning Academy
The Parliamentary and Health Service Ombudsman (PHSO) invites Ombudsman and Mediator Institutions to participate in the launch of the European International Ombudsman Institute Learning Academy from 16 – 17 January 2024.
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2023-11-07Webinar Powerpoint Presentation - Ombudsman Innovations - 17 March 2015
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2023-03-02Thailand Ombudsman initiates a systemic investigation on tougher law for road safety
Considering the statistic on road accidents, Mr. Songsak Saicheua, Thai Ombudsman, launches a systemic investigation seeking solutions to amend obsoleted and ineffective laws and regulations. The Ombudsman’s resolution aims to reduce deaths caused by road accidents.
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2023-09-01Junta Directiva del IIO
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2023-11-07World Bank Summary: Round table on the role of ombudsman offices in promoting good governance and effective service delivery
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2026-02-04Réunion du Bureau de l’AOMF : orientations et perspectives pour l’année 2026
L’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) s’est réunie le 19 janvier 2026 à Paris. Cette rencontre a permis de dresser le bilan des actions menées en 2025 et de définir les grandes orientations pour la période 2026-2027.
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2026-02-04Ombudsperson finds ongoing gaps in safeguards for involuntary patients under BC’s Mental Health Act
A new BC Ombudsperson report finds that too often key legal safeguards for involuntary patients under BC’s Mental Health Act are still not being applied across the province, despite improvement since the office’s 2019 Committed to Change investigation.
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2026-02-04Strengthening Institutional Capacity Through Advisors’ Workshop
The Office of the Ombudsman Punjab organized a two-day capacity-building workshop for all Advisors on 12 and 13 January 2026, aimed at enhancing consistency, legal accuracy, and effectiveness in complaint adjudication and implementation processes. The workshop served as a platform for shared learning, experience exchange, and alignment on best practices across diverse administrative domains.
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2023-07-27Ombudsman City of Toronto - Annual Report 2018 - EN
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2015-07-23Study visit of Macedonian delegation at Austrian Ombudsman Board
A delegation of the Macedonian NPM and the Macedonian Ombudsman visited the Austrian Ombudsman Board (AOB) as part of a “Twinning-Light”-Project. The Macedonian Delegation had the chance to learn about the work of the Austrian NPM, when dealing with Asylum-seekers and migrants. The Twinning-Light-Project is co-organised by the Ludwig Boltzmann Institute for Human Rights and co-funded by the EU.
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2023-08-31Althingi Ombudsman Iceland - Annual Report 2022 - EN
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2023-08-28Althing Ombudsman Iceland - Annual Report 2022 - EN