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Advisor's Workshop to strengthen Institutional Capacity
The Office of the Ombudsman Punjab organized a two-day capacity-building workshop for all Advisors on 12 and 13 January 2026, aimed at enhancing consistency, legal accuracy, and effectiveness in complaint adjudication and implementation processes. The workshop served as a platform for shared learning, experience exchange, and alignment on best practices across diverse administrative domains.
The two-day advisors’ workshop focused on strengthening the quality of draft orders, addressing procedural and legal gaps, and ensuring uniform decision-making across key departments. Discussions also covered effective use of OPMIS and dashboard monitoring, sector-specific complaint handling, and processing of own-motion cases.
The workshop reinforced a shared institutional approach to accountability, implementation, and service delivery. By strengthening advisors’ capacity and fostering cross-sectoral understanding, the Office of the Ombudsman Punjab continues to enhance the quality of its interventions, ensuring consistent, transparent, and effective redressal of public grievances across the province.
Source: The Office of the Ombudsman of the Province Punjab, Pakistan
