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2026-02-20Indonesia Ombudsman's Voluntary Ombuds Review Guideline - EN
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2026-02-13Save the Date: Webinar "Enhancing Efficiency in Case Resolution" – 3 March 2026
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar Enhancing Efficiency in case resolution. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 3 March 2026 at 10 am (GMT+2). Kindly click here to see the Save-the-Date note.
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2026-02-12
The Flemish Ombudsman about high water bills on Flemish radio
On 4 February 2026, Flemish Ombudsman Myriam Parys explained on the Flemish radio programme WinWin how water bills are calculated, why tariffs differ, and what citizens can do themselves — from checking their meter regularly to performing a simple leak check. She stressed the importance of clear and transparent communication from water companies.
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2026-02-12
Workshop for National Preventive Mechanisms successfully held in Oslo
The IOI was pleased to continue the successful training series for Ombudsman with a mandate as National Preventive Mechanism (NPM) with a workshop in Oslo, which was generously hosted by the Office of the Norwegian Parliamentary Ombud and successfully delivered by the IOI’s long-standing and experienced partner, the Association for the Prevention of Torture (APT).
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2025-11-27
Ombudsman for Children and Youth - Rapport annuel 2025 - FR
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2026-02-04
Report highlights confusion over patient removal rules in GP
The Northern Ireland Public Services Ombudsman has published the second in a series of Overview Reports which review issues that are creating potential barriers to accessing healthcare. The report ‘The Removal of Patients from their General Practice Service’ provides an overview assessment of GP Practice decisions to remove patients from their Practice list alongside the guidance; legislation; and processes currently in place to inform these decisions.
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2025-11-12
Ombudsman Moldova - Annual Report 2021 - EN
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2025-12-02
NPM Workshop 2026 - Practical Information
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2025-12-03
The Flemish Ombudsman highlights the importance of digital inclusion on radio program
The Flemish Ombudsman Service has been promoting the theme of digital inclusion for years. Digital inclusion means that everyone can participate in the digital society, regardless of age, income, or educational level. Yet recent figures show that 40% of the population is digitally vulnerable. This creates problems for some people when applying for grants, accessing information, and exercising their rights. On Monday, 1 December 2025, Myriam Parys, Flemish Ombudsman, provided insights into these challenges on the Flemish radio program WinWin.
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2026-02-13
Save the Date – AORC Webinar_Enhancing Efficiency in Case Resolution_3 March 2026 - EN
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2026-02-13
Save the Date – AORC Webinar_Enhancing Efficiency in Case Resolution_3 March 2026 - EN
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2026-02-05
Ombudsman announces results of direct investigation operation into effectiveness of administrative support provided for complaint handling by the Secretariat of the Medical Council
On 5 February 2026, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the effectiveness of administrative support provided for complaint handling by the Secretariat of the Medical Council of Hong Kong under the Department of Health, and the DH’s regulatory role. The Office of the Ombudsman made 21 improvement recommendations to the authorities.
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2026-02-04
Newly elected Human Rights Ombudswoman in Slovenia
At its session on 3 February 2026, the members of the National Assembly elected Dr. Simona Drenik Bavdek as the new Human Rights Ombudswoman. She will also advocate for the establishment of a children's rights ombudsman in Slovenia, who would be able to operate autonomously within the Ombudsman's institution.
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2026-02-05
Memorandum of Understanding between UNITAR and the IOI - EN
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2026-02-13
Notez la date _Webinaire du CROA - Améliorer l’efficacité du traitement des plaintes_3 mars 2026 - FR
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2026-01-30
NSW Ombudsman Casebook highlights the human impact of public oversight
The NSW Ombudsman’s newly released Casebook January 2026: Investigations and complaint-handling case studies is providing a greater understanding of how independent oversight can address failures in public administration and deliver better outcomes for the people of NSW.
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2026-01-30
Face it instead of turning away: Awareness-raising event to recognise, address and prevent violence against women and girls
The Austrian Ombudsman Board and Stiftung Forum Verfassung are organizing a follow-up format to the lecture series "One in Five". This event will take place on 27 February 2026 and aims to raise awareness among students of social work as well as health and legal professions. Kindly click here to register for the event.
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2026-01-09
Síndic de Greuges de la Comunitat Valenciana - Informe anual 2022 - ES
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2025-11-12
Ombudsman Moldova - Annual Report 2023 - EN
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2025-11-21
Fairness under pressure: BC Ombudsperson highlights rising complexity and urgency in complaints about public service
The BC Ombudsperson says people in British Columbia are facing a growing mix of pressures when trying to access fair public services. Services are becoming more complex to navigate. Public sector budgets are tightening. And increasingly, decisions are being shaped by AI or automated decision making. In his 2024/25 Annual Report, released on 18 November 2025, Ombudsperson Jay Chalke says many of the matters reaching his office are now crisis-driven, and points to cases where people were left without essential supports until his office intervened.