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2024-10-31Appointment of Ms. Ayesha Hamid as the 9th Ombudsman of Punjab
The Office of the Ombudsman of Punjab is pleased to announce that Ms. Ayesha Hamid has been appointed as the 9th Ombudsman of Punjab. With an illustrious career in law and a strong commitment to public service, Ms. Hamid brings a wealth of experience and integrity to this important role.
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2024-10-31
Ombudsperson Schwarz welcomes ACRC representatives for an exchange visit to Vienna
On 28 October 2024, Gaby Schwarz, Ombudsperson of the Austrian Ombudsman Board and Secretary General of the International Ombudsman Institute (IOI), received representatives from the Anti-Corruption & Civil Rights Commission of South Korea (ACRC) for an exchange meeting.
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2024-10-31
NSW Ombudsman Annual Report 2023-24 tabled in Parliament today
The New South Wales (NSW) Ombudsman tabled its Annual Report 2023–24 and Child Death Review Team (CDRT) Annual Report 2023–24 in Parliament on 31 October 2024.
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2024-10-31
Chief Ombudsman issues another stinging criticism of Oranga Tamariki over failure to investigate child assault and violence claims
New Zealand Chief Ombudsman Peter Boshier has again issued a stinging criticism of Oranga Tamariki this time over failing to properly investigate reports of assaults and violence against pre-school and primary-aged children. Peter Boshier began an investigation after receiving a complaint from a family member of the children about the way Oranga Tamariki responded to reports of concern.
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2024-11-07
Ombudsman in annual file audit
The Office of the Ombudsman in Malawi is conducting its annual file updating and audit exercise. According to Administration Officer Gracious Chirambo this is done in compliance with Government Directives, laws and policies.
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2024-11-0727th Presentation Ceremony of The Ombudsman's Awards.jpg
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2024-11-07
In its 50th year, the Victorian Ombudsman marked a changing of the guard: Annual Report 2023-24
Victorians made 18,031 complaints about their experiences with public organisations in 2023-24, according to the Victorian Ombudsman’s annual report tabled in Parliament on 31 October 2024.
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2024-11-07
NSW Ombudsman’s Review of the DCJ Complaint System in respect of its Aboriginal Child Protection functions, tabled in Parliament
The NSW Ombudsman’s report - Review of the DCJ Complaint System in respect of its Aboriginal Child Protection functions, was tabled in Parliament on 6 November. The report follows a comprehensive review of the Department of Communities and Justice (DCJ) system for handing complaints from, or involving, Aboriginal families in the child protection system. The review focused on understanding DCJ’s complaint handling system, the foundational elements underpinning it and how well it is operating in practice.
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2024-11-07
University of Malta Survey on Ombudsman Institutions
The Dean, Faculty of Laws, University of Malta, a former Senior Investigating Officer with the Office of the Ombudsman in Malta and author of “The Ombudsman: too soft a take on the public administration?” (BDL 2020) is currently working on another, somewhat more ambitious work, this time considering the ombudsman institution from a global perspective. The Ombudsman of Malta kindly asks for a vast participation in the survey and hopes for responses until the end of November 2024. Please click here to access the survey.
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2024-11-07
Re-watch webinar on Ombuds Day 2024
On 8 October 2024, the African Ombudsman Research Centre (AORC), in collaboration with the IOI, held a webinar in celebration of the Ombuds Day 2024 under the theme "Ombuds: Here to Hear". In case you missed the Ombuds Day 2024 webinar or wish to revisit it, you can access the recording of the webinar on YouTube.
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2024-11-07
Public Services Ombudsman for Wales publishes findings of its investigation on the administration of carers’ needs assessments
On 31 October 2024, the Ombudsman published the findings of the second ‘own initiative’ investigation, which focuses on the administration of carers’ needs assessments by 4 Local Authorities in Wales – Caerphilly County Borough Council, Ceredigion County Council, Flintshire County Council and Neath Port Talbot Council.
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2024-11-07
Ombudsman commends public organisations and public officers for exemplary service and puts forward three strategic focuses to enhance public administration
At the 27th Presentation Ceremony of The Ombudsman’s Awards on 31 October 2024, The Ombudsman, Mr Jack Chan, presented the Grand Award to the Hong Kong Fire Services Department, an Award for Public Organisation to both the Social Welfare Department and the Water Supplies Department, the Award on Mediation to the Housing Department, the Customer Services Award to the Immigration Department, and the Information Technology Application and Creativity Award to the Hospital Authority. Individual Awards were also given to 79 public officers.
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2024-11-15
Ararteko Research Study: Sexist Attitudes among the Youth
In October 2024, the Ararteko-Ombudsman of the Basque Country presented a research “Study on Sexist Attitudes among the Youth and Adolescent Population of the Basque Country”. The research is intended to allow a better understanding of the phenomenon of sexist attitudes among the youth and adolescence and extract a series of conclusions, to use them as a basis for recommendations to support decision-makers and improve public policies on gender equality.
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2024-11-15
Online course now open: "AI and Decision-Making Processes, Compliance with the Rights of Individuals" training seminar
The online learning platform for the 2-day training seminar "AI and Decision-Making Processes, Compliance with the Rights of Individuals," which was held in Tallinn, Estonia, on October 15-16, 2024, is now open! The platform includes all seminar presentations, key takeaways, and case studies to explore and work through. Kindly click here to get access to this online course.
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2024-11-15
Ombudsperson Punjab Ms. Nabila Hakim Ali Khan Advocates for Women’s Rights at Women University Multan
In a meaningful outreach initiative, the Ombudsperson Punjab, Ms. Nabila Hakim Ali Khan, visited the Women University of Multan to promote awareness about critical legal protections for women. During a seminar held on campus, Ms. Khan discussed two essential legal frameworks designed to protect women's rights: the Protection Against Harassment of Women at Workplace Act 2010 and the Punjab Enforcement of Women Property Rights Act 2021. Her aim was to emphasise the importance of understanding and utilizing these laws to safeguard women’s rights.
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2024-11-15
Commissioner for Fundamental Rights and Deputy Commissioner for the Rights of National Minorities Attend the Meeting of the Parliamentary Committee on Nationalities
On 29 October 2024, Dr. Ákos Kozma, Commissioner for Fundamental Rights of Hungary, and Dr. Elisabeth Sándor-Szalay, Deputy Commissioner for the Rights of National Minorities in Hungary, attended the meeting of the Parliamentary Committee on Nationalities in Hungary. The session focused on Report no. B/7848 on the activities of the Commissioner for Fundamental Rights of Hungary and his deputies in 2023.
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2024-11-15
The Ombudsman: trusted, credible
Kindly click here to read an opinion piece published by Parliamentary Ombudsman Joseph Zammit McKeon in The Times on 11 November 2024.
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2024-11-15
Ombudsman probes Government’s monitoring and regulation of slope safety
On 14 November 2024, the Ombudsman, Mr Jack Chan, announced the launch of a direct investigation operation to examine the Government’s monitoring and regulation of slope safety in detail.
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2024-11-15
Public Protector addresses final year law students at the University of the Witwatersrand
Public Protector Adv. Kholeka Gcaleka recently addressed final year law students at the University of the Witwatersrand. Kindly click here to read Adv. Gcaleka’s speech.
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2024-11-22
Ombudsman announces results of direct investigation operation into LCSD’s handling of obstructions to passageways by bicycles owned by operators of bicycle rental services
On 21 November 2024, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the handling of obstructions to passageways by bicycles owned by operators of bicycle rental services of the Leisure and Cultural Services Department, and made eight recommendations to the Department.
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