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  • 2023-08-10

    The Victorian Ombudsman releases a report on misconduct in public organisations

    Victorian Ombudsman Deborah Glass’s report, "Misconduct in public organisations: A casebook", tabled on 9 August 2023, sheds some light on her investigations into misconduct within the public sector. The report delves into seven case studies, discussing individuals engaging in misconduct and systems failing to manage misconduct risks.  

  • 2023-08-10

    La Defensoría del Pueblo informa de que las alertas por mujeres desaparecidas reportan incremento en el primer semestre de 2023

    La Defensoría del Pueblo informó que, en el primer semestre del 2023, la cifra de notas alertas por mujeres desaparecidas registradas por la Policía Nacional reportó un incremento superior a 200 casos con respecto al mismo periodo del año pasado. En efecto, en los seis primeros meses de este año se registraron 2889 notas de alerta, que evidencian un incremento en relación a la cifra de 2633 notas reportadas entre enero y junio de 2022.

  • 2023-08-10

    Malawi Ombudsman staff take the Oath of Secrecy

    On 7 August 2023, the Office of the Ombudsman administered the Oath of Secrecy to 40 of its members of staff and interns. The Director of Legal Services and Advisory, Chipiliro Mangulama, said the ceremony is in line with Section 10 of The Ombudsman Act, which stipulates the need for officers in the office of the Ombudsman to treat with utmost confidentiality any information made available to them in the course of their work.

  • 2023-08-10

    El Defensor del Pueblo solicita información sobre la evaluación ambiental de un proyecto de hotel en terrenos adyacentes a la Red Natura 2000

    El Defensor del Pueblo ha ampliado sus actuaciones con el Ayuntamiento de Navalagamella (Madrid) y ha solicitado información adicional sobre la evaluación ambiental de un proyecto de hotel en terrenos ubicados junto a dos espacios incluidos en la Red Natura 2000.

  • 2023-08-10

    Defensoría del Pueblo - Reporte - Qué pasó con ellas - ES

  • 2019-10-28

    Ombudsman’s Casebook October 2019

    The Ombudsman of Ireland has recently published the latest edition of the Ombudsman’s Casebook. The idea behind this Casebook is to promote learning from complaints. There is a wide variety of case summaries which are intended to help service providers to avoid making the mistakes of others or to improve systems to prevent unintended consequences.

  • 2023-08-08

    Western Australian Ombudsman and IOI President provides address to the 2023 ‘Meeting of the Minds’ gathering of ANZOA Members

    This year, the Australian and New Zealand Ombudsman Association (ANZOA) celebrates its 20th anniversary. As such, the 2023 ‘Meeting of the Minds’ gathering of ANZOA’s Members was an opportunity for reflection on the evolution of Ombudsman in Australia and New Zealand and the challenges ahead.

  • 2019-10-24

    Ombudsman Nova Scotia tabled 2018-2019 Annual Report

    The Ombudsman Nova Scotia, Canada, has just published its Annual Report for the period 2018-2019. The Nova Scotia Office of the Ombudsman handled 2,278 complaints, inquiries, and youth contacts in the 2018-2019 fiscal year.

  • 2023-08-07

    82. Reporte semanal “Derechos Humanos en Perspectiva Internacional”

    Les hacemos llegar el 82. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).

  • 2023-08-07

    82. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” (del 28 de julio al 3 de agosto de 2023)

  • 2019-10-22

    5ème séminaire du réseau IPCAN

    Les 17 et 18 octobre 2019, le Défenseur des droits et l’Agence des droits fondamentaux de l’Union européenne (FRA) co-organisent le 5e séminaire du réseau Independent Police Complaints Authorities’ Network (IPCAN) à Paris.

  • 2019-10-22

    Appointment of Acting Chief Ombudsman Richard Pagen

    The Ombudsman Commission welcomes the appointment of Ombudsman Richard Pagen as the Acting Chief Ombudsman. He fills the position left vacant by former Chief Ombudsman Michael Dick whose service came to end when he reached the retirement age of 55 on 4th October 2019.

  • 2019-10-21

    Ombudsman presents Annual Report 2018-2019

    The Ombudsman for the Ministry of Interior of Bahrain has recently published its sixth Annual Report covering the period 1 May 2018 to 30 April 2019.In this period the Ombudsman has received 1067 complaints and assistance requests. Ombudsman Nawaf Mohamed Al Moawdah declares that this number reflects the users´ confidence in the impartiality, professionalism and commitment to justice of the Bahrain Ombudsman for the Ministry of Interior.

  • 2019-10-21

    Presentación de ‘Probemos Hablando’ en las Naciones Unidas

    El pasado 17 de octubre en la sede de Naciones Unidas en Nueva York, se realizó la presentación de “Probemos Hablando”, un programa de la PPN que busca resolver conflictos utilizando la palabra como herramienta y la mediación como metodología.

  • 2019-10-17

    Ombudsplan 2020 tabled in Parliament

    The 2020 Ombudsplan of the Parliamentary Ombudsman Malta was tabled in Parliament by the President of the House of Representatives, the Hon. Anglu Farrugia. It outlines the 25 principles adopted by the Venice Commission aimed at protecting and promoting ombudsman institutions and compares them to the Maltese legislation. The Ombudsplan also makes recommendations on how the Ombudsman legislation can be strengthened to make the work of the Ombudsman more effective and efficient.

  • 2019-10-17

    XXXIV Jornadas de coordinación de Defensores del Pueblo

    El ararteko Manuel Lezertua y la adjunta Julia Hernández participan estos días en Sevilla, España, en las XXXIV Jornadas de Coordinación de los Defensores del Pueblo, donde debaten sobre la "La atención a menores extranjeros no acompañados".

  • 2019-10-17

    Special report on the energy transition in the Basque Country translated into English

    In 2018, the Office of the Ombudsman for the Basque Country has  published a Special Report on “The Energy Transition in the Basque Country: Towards a Sustainable Model”. The Executive Summary of this Report has now been translated into English. The report shows that Ombudsman institutions can become involved and take the initiative in a highly complex and technical issue such as climate change which is becoming acuter every day and one of the top concerns of the citizens Ombudsman institutions serve. It can also be a tool to enhance the public’s participation in holding environmental authorities accountable.

  • 2023-08-03

    30 años defendiendo los derechos de las personas privadas de libertad

    La PPN fue creada en 1993 con la intención de dar una respuesta a la grave situación carcelaria que vivía la Argentina y a la violación sistemática de los derechos de las personas detenidas. El nacimiento de este organismo supuso un avance en el que Argentina fue pionera y modelo para otros países.

  • 2023-08-03

    Ombudsman probes enforcement by Planning Department and Lands Department against unauthorised land developments

    The Ombudsman, Ms Winnie Chiu,  announced on 3 August 2023 the launch of a direct investigation to examine the enforcement by the Planning Department (“PlanD”) and the Lands Department (“LandsD”) against unauthorised land developments.

  • 2023-08-03

    Malawi Ombudsman cautions CMST

    Ombudsman of the Republic of Malawi, Grace Tikambenji Malera, has released an investigation report on allegations of unprocedural auction sale/disposal of motor vehicles at The Central Medical Stores Trust (CMST) and abuse of power by some members of management in relation to the auction sale/disposal of the motor vehicles.

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