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2010-11-17john-walters-2 01
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2026-04-23La Sindicatura refuerza su proyección internacional participando en una jornada sobre derechos digitales en Ámsterdam
La Sindicatura de Greuges de Barcelona ha estado presente entre el 10 y el 14 de abril en los Países Bajos para reforzar los vínculos con defensorías de todo el mundo y para participar en un encuentro internacional centrado en el papel de las instituciones de defensa de la ciudadanía en la era digital.
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2026-04-23
Ombudsman Punjab Presents Annual Report 2025
The Office of the Ombudsman Punjab, established in 1996 under the Punjab Office of the Ombudsman Act 1997, presented its Annual Report 2025 on 31 March 2026, highlighting key achievements in administrative justice and public service delivery.
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2010-10-19
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2026-04-22
New Ombudsman strategy aims to turn complaints into catalyst for public service improvement
The Parliamentary and Health Service Ombudsman has launched its new five-year strategy, marking a renewed commitment to delivering fair and impartial justice for individuals and a greater focus on its role in improving public services. The new strategy, running from April 2026 to March 2031, sets out a vision to become a more established and influential voice in public service improvement, raising standards and driving system-level change across the NHS, government departments and other public bodies.
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2023-11-23
SEAOF Meeting 2023
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2024-10-25
Ombudsman announces investigation results on enforcement against unauthorised land developments
The Ombudsman, Mr Jack Chan, on 24 October announced the completion of a direct investigation operation regarding the enforcement by the Planning Department (“PlanD”) and the Lands Department (“LandsD”) against unauthorised land developments, and made 16 major recommendations for improvement to the two departments.
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2024-10-25
Urgent need for review of special needs youth placement in adult facilities per CRC
Based on Ministry of Health and Welfare (MOHW) data, the number of children with developmental, physical, or mental disabilities placed outside their families rose to 1,243 in 2023. Of these, 176 cases (15%) were housed in adult care facilities, which have been unable to meet the children's social adaptation and peer interaction needs, thus failing to adhere to the Convention on the Rights of the Child (CRC).
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2021-01-07
Erica Smith-Penn appointed Complaints Commissioner
Mrs. Erica R. Smith-Penn has been appointed Complaints Commissioner effective January 1, 2021. His Excellency the Governor Augustus Jaspert appointed Mrs. Smith-Penn to the post after consultation with the Premier and the Leader of the Opposition in accordance with section 110(2) of the Virgin Islands Constitution.
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2025-07-04
National Ombudsman New Zealand - Ombudsman Quarterly Review - Issue 48 - EN
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2026-04-17
Ombudsman announces results of direct investigation operation into Government’s work in combating cruelty to animals
On 16 April 2026, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Government’s work in combating cruelty to animals by the Office of the Ombudsman, with 45 improvement recommendations made to the Government.
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2024-10-17
Publication du rapport annuel 2023-2024 de l’ombudsman des contribuables
L’ombudsman des contribuables du Canada, Me François Boileau, a publié son rapport annuel, Accès équitable au service, qui a été déposé à la Chambre des communes le 8 octobre 2024 par Mme Iqra Khalid, secrétaire parlementaire de la ministre du Revenu national. Le rapport fournit un aperçu des activités du Bureau de l’ombudsman des contribuables entre le 1er avril 2023 et le 31 mars 2024.
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2023-06-23
Parliamentary and Health Service Ombudsman of the United Kingdom, Rob Behrens CBE, and IOI President, Chris Field PSM, at the Citygate offices in Manchester
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2026-04-15
Ambassador Program Concludes with Insightful Feedback and Certificate Distribution Ceremony
The second and concluding session of the Ambassador Program for students from the IBA University Karachi was held on 13 April 2026 at the Provincial Ombudsman Secretariat, followed by a certificate distribution ceremony.
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2024-10-04
Ombudsman Western Australia Annual Report 2023-24 tabled in Parliament
The office of the Western Australian Ombudsman has tabled its 2023-24 annual report in Parliament. The report outlines the work of the Office for the year, including receipt of 2,437 complaints and 12,079 enquiries, finalisation of 95% of complaints within 3 months and the acceptance of all recommendations.
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2025-02-07
“Your Voice Plants the Seeds of Change” – Control Yuan NHRC Releases Systematic Inquiry Report on Child and Youth Sexual Abuse Cases
On 8 January 2025, the Control Yuan National Human Rights Commission (NHRC) held a press conference to release its special report, “Your Voice Plants the Seeds of Change - Systematic Inquiry Report on Sexual Abuse in Schools and Placement Institutions.” The investigation results were jointly announced by supervising committee members Chu-Fang Chang, Chiu-Chin Tien, and Li-Chiung Su.
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2025-05-02
Outgoing Ombudsman Calls for Legislative Reform
Rosemary Agnew, one of Scotland’s leading public figures, has called for legislative reforms as she prepares to step down after eight years as the Scottish Public Services Ombudsman (SPSO). Throughout her time leading the organisation, she has repeatedly highlighted the need to modernise SPSO legislation to enable the Ombudsman to better serve the public and improve accountability in public services. Significantly, she has called for changes in how complaints are made to the SPSO and the ability to investigate complaints under her own initiative.
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2021-01-21
First issue of Control Yuan Newsletter
The first issue of the Control Yuan Newsletter is published on 1 January 2021. The Control Yuan Newsletter includes topics such as the latest news, government reforms, duties & powers, international exchanges, and human rights education, with a view to strengthening communication with and making our voice heard by international ombudsmen and the human rights community.
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2026-04-10
Appointment of new ACRC Chairperson
Mr. Il Yeon JUNG was appointed by the President as the 10th Chairperson of the ACRC on 4 March this year.
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2024-09-25
Ombudsperson’s Annual Report highlights how one complaint about public services can benefit many British Columbians
BC Ombudsperson, Jay Chalke, released his office’s 2023/24 Annual Report on 19 September 2024. The report highlights the work of his office, under the Ombudsperson Act and Public Interest Disclosure Act, to improve public administration across BC’s public sector.
