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2010-03-02New Liaison Officer
In February 2010 Ms. Katarína Ďurišová has been assigned as new Liaison Officer for the Office of the Public Defender of Rights of Slovakia.
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2025-11-27
Payment of dues to stationery suppliers — total amount rupees ten million, five hundred sixty thousand, significant progress in complaint redressal
The Office of the Ombudsman Punjab, took decisive action against the long-standing delays in payments owed to multiple stationery supplier companies of Punjab. The companies had approached the Ombudsman Office with complaints regarding delayed dues from various provincial departments, citing procedural hurdles and administrative bottlenecks.
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2026-01-15
240 citizens receive pending dues of Rs 230 million after intervention of Honourable Ombudsman Punjab
The Office of the Ombudsman Punjab has achieved another major milestone in resolving pending financial issues of citizens, ensuring the disbursement of Rs 230 million to 240 citizens across the province through effective, timely and proactive intervention.
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2026-02-05
Ombudsman announces results of direct investigation operation into effectiveness of administrative support provided for complaint handling by the Secretariat of the Medical Council
On 5 February 2026, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the effectiveness of administrative support provided for complaint handling by the Secretariat of the Medical Council of Hong Kong under the Department of Health, and the DH’s regulatory role. The Office of the Ombudsman made 21 improvement recommendations to the authorities.
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2026-02-12
Effective Action by Ombudsman Punjab Secures Educational Scholarships Worth Rs. 6 Million for 78 Students
The Office of the Ombudsman Punjab secured the release of Rs. 6 million in pending educational scholarships for 78 students across the province, following complaints regarding prolonged delays caused by administrative bottlenecks. The students had reported that despite being eligible on merit, their scholarships remained unpaid due to procedural delays within relevant departments and educational institutions.
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2026-01-21
BC Ombudsperson releases updated guide on open meetings to support transparency across local governments
The Office of the Ombudsperson has released an updated edition of its Open Meetings: Best Practices for Local Governments guide, designed to support municipalities, regional districts, and other local governments in meeting their legal obligations to hold meetings that are open, accessible, and transparent.
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2011-08-30
I.O.I. prepares annual officer elections
According to Article 21 (2) of the I.O.I. By-laws “The officers of the Institute, except the Secretary General, shall be elected at the annual meeting of the Board from amongst the Directors”. As a consequence officer elections will be held during the Livingstone Board Meeting to appoint the President, Vice-President and Treasurer of the Institute.
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2026-02-04
Strengthening Institutional Capacity Through Advisors’ Workshop
The Office of the Ombudsman Punjab organized a two-day capacity-building workshop for all Advisors on 12 and 13 January 2026, aimed at enhancing consistency, legal accuracy, and effectiveness in complaint adjudication and implementation processes. The workshop served as a platform for shared learning, experience exchange, and alignment on best practices across diverse administrative domains.
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2026-02-12
Workshop for National Preventive Mechanisms successfully held in Oslo
The IOI was pleased to continue the successful training series for Ombudsman with a mandate as National Preventive Mechanism (NPM) with a workshop in Oslo, which was generously hosted by the Office of the Norwegian Parliamentary Ombud and successfully delivered by the IOI’s long-standing and experienced partner, the Association for the Prevention of Torture (APT).
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2014-01-07
Survey result on foreign language services provided by ombudsman offices
The Anti-Corruption and Civil Rights Commission (ACRC) of Korea conducted a survey on the foreign language services provided by Ombudsman offices around the world from November 5 to November 22 2013, with the support of the IOI Secretariat.
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2025-12-18
Quarterly Newsletter July - September 2025
This quarterly newsletter of the Office of the Ombudsman Punjab highlights significant initiatives and milestones achieved between July and September 2025. Kindly click here to access the Ombudsman Punjab’s Newsletter.
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2013-01-25
workshop with public relations heads of government offices
The newly admitted IOI member, the Ethiopian Institution of the Ombudsman (EIO), organized a workshop for federal and regional government offices’ public relations heads to discuss the implementation of the Access to Information Law. The workshop also focused on the reports regarding the implementation of the law that government bodies have to submit to the EIO.
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2026-01-09
From Complaint to Change, Justice for Every Woman
The Office of the Ombudsman Punjab continues to strengthen women’s empowerment by safeguarding their lawful financial rights and addressing long-standing administrative delays. During the reporting period, the Ombudsman Punjab successfully resolved multiple pension-related complaints filed by women, ensuring timely relief and financial security.
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2026-01-22
Ombudsman Punjab Participates as Panellist in AORC Webinar on ISO 9001:2015 Quality Management System (QMS)
The African Ombudsman Research Centre organized a webinar on 20 January 2026 titled “Implementing ISO 9001:2015: Strengthening Quality Management and Accountability in African Ombudsman Institutions”. The Office of the Ombudsman Punjab took part as a featured contributor, sharing practical experience and institutional insights on the application of the ISO 9001:2015 Quality Management System within an ombudsman framework.
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2022-10-12Solomon Islands Ombudsman Mr. Fredrick Leve Fakarii (fourth from left) posing for group photo with CSSI Executive, Directors and Commandants and his officers during the opening ceremony of the Good Decision Making Training at St. Barnabas Cathedral, Melane
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2026-03-13
Public Services Ombudsman for Wales publishes follow-up report on support for unpaid carers
On 4 March 2026, the Office of the Public Services Ombudsman for Wales published ‘Are we caring for our carers? Revisited’, a follow-up to their 2024 Own Initiative investigation into how Welsh local authorities identify, assess and support unpaid carers. The original investigation examined whether 4 local authorities were meeting their statutory duties under the Social Services and Well-being (Wales) Act 2014. While examples of good practice were identified, it was found that only a small proportion of carers received assessments of their needs, and many were unaware of their rights or the support available.
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2025-11-21
Fairness under pressure: BC Ombudsperson highlights rising complexity and urgency in complaints about public service
The BC Ombudsperson says people in British Columbia are facing a growing mix of pressures when trying to access fair public services. Services are becoming more complex to navigate. Public sector budgets are tightening. And increasingly, decisions are being shaped by AI or automated decision making. In his 2024/25 Annual Report, released on 18 November 2025, Ombudsperson Jay Chalke says many of the matters reaching his office are now crisis-driven, and points to cases where people were left without essential supports until his office intervened.
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2014-09-15
District Accounts Officer transferred family pension on the order of Mr. Asad Ashraf Malik
Ms. Irshad Begum, widow of government employee, approached Mr. Asad Ashraf Malik, Provincial Ombudsman Sindh for transfer of family pension.
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2025-09-11
40 Years of the Ombudsman: Commemorative Book
To mark 40 years of the Office of the Ombudsman of the Republic of Ireland, the Ombudsman has published a book looking back on 40 key cases and investigations about public bodies that the Office carried out since it was established in 1984.
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2025-11-21
Ombudsman Punjab strengthens capacity building through international training session in collaboration with Federal Ombudsman of Belgium
The Office of the Ombudsman Punjab conducted a virtual training session in collaboration with the Federal Ombudsman Institution of Belgium on 5th November 2025, aimed at facilitating its officers and staff with international best practices, complaint-handling methods, and operational procedures adopted in Belgium.
