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2016-11-02Newsletter of the European Network of Ombudsmen
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2025-10-03Ombudsman addresses European Roundtable on AI and Human Rights
The Parliamentary Ombudsman, Judge Joseph Zammit McKeon, was invited by the Malta Chamber, the Malta Business Bureau and the General Workers Union to speak at the European Roundtable Discussion held on 30 September 2025 at the Malta Chamber in Valletta. The event formed part of the EU-funded TransFormWork 2 project, which explores the impact of Artificial Intelligence (AI) in the workplace and promotes a fair and human-centred transition towards digitalisation. The project brings together European social partners to develop common guidelines on the responsible use of AI while safeguarding fundamental rights.
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2025-10-03
Ombuds Institutions of Luxembourg, Belgium, and the Netherlands Meet in Brussels
On 22 and 23 September 2025, the ombuds institutions of the Benelux countries gathered in Brussels for their annual meeting to discuss key regional issues. During the meeting, the group welcomed two new ombudsmen: Claudine Konsbruck, the Ombudsman of Luxembourg, and Nicolas Lagasse, the new Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles.
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2016-10-28
European Ombudsman - Newsletter - Network in Focus - 2016 - EN
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2025-10-02
Ombudswoman opens inquiry concerning the development of EU standards for artificial intelligence
European Ombudswoman Teresa Anjinho has opened an inquiry into how the European Commission ensures transparency, inclusiveness, and accountability in the adoption of harmonised standards for artificial intelligence (AI).
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2025-10-02
Ombudsman Punjab Strengthens Pakistan’s Role at the 26th Asian Ombudsman Association Meeting in Nanjing, China
The Honourable Ombudsman Punjab, Ayesha Hamid, represented Pakistan at the 26th Meeting of the Board of Directors (BOD) and the 18th General Assembly (GA) of the Asian Ombudsman Association (AOA), hosted by the National Commission of Supervision of China in Nanjing from 9 to 10 September 2025. The event convened ombudsman leaders, oversight institutions, and experts from across Asia, providing a dynamic platform to deliberate on common challenges, institutional cooperation, and strategies for citizen-centered governance.
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2025-10-02
Ombudsman announces results of full investigation into Hospital Authority’s deposit refund arrangements for assistive device loan service
The Ombudsman, Mr Jack Chan, on 26 September 2025 announced the completion of a full investigation into the Hospital Authority (“HA”)’s deposit refund arrangements for the assistive device loan service, with 12 recommendations on improvement measures made.
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2012-05-09
ECRI - Annual Report - 2011
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2024-02-29
Leonardo Cardoso de Magalhães assumes command of the Federal Public Defenders' Office (DPU) in Brazil
Leonardo Cardoso de Magalhães has been inaugurated as the new Federal Public Defender-General of Brazil, following a democratic selection process involving the confidential votes by all DPU members and formal confirmation by the Parliament. His inauguration took place at the Palácio do Planalto, the official workplace of the President of Brazil, in Brasília.
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2017-03-23
Queensland Ombudsman: The Redland City Council Defamation Report (January 2017)
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2021-03-16
Belgium - Ombudsvrouw stad Antwerpen - Annual Report - 2017 - NL
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2021-03-16
Belgium - Ombudsvrouw stad Antwerpen - Annual Report - 2016 - NL
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2014-02-19
Ombudsman City of Toronto - Annual Report 2013 - EN
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2025-09-18
37th Australasian Pacific Ombudsman Region (APOR) Conference Concludes Successfully
The Control Yuan hosted the 37th Australasian Pacific Ombudsman Region (APOR) Conference from September 3 to 5, 2025, with the three-day event successfully encompassing the APOR Members’ Meeting, an international seminar on human rights, and culture tours.
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2025-09-11
Military Ombud - Annual report - 2024/25 - EN
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2025-09-11
Alberta Ombudsman - Annual Report 2022/2023 - EN
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2025-09-11
Ombudsman presents Ombudsplan 2026 to Parliament
The Parliamentary Ombudsman, Judge Joseph Zammit McKeon, presented the Ombudsplan 2026 to the Speaker of the House of Representatives, Hon. Anglu Farrugia. The Ombudsplan is the annual policy and financial framework of the Office of the Ombudsman. It sets out the Office’s objectives for the coming year, highlights systemic challenges within the public administration, and includes the request for funding required to support the institution’s work.
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2025-09-05
Opening ceremony and seminar of the Hong Kong International Ombudsman Academy advancing good governance through an interactive exchange platform
The opening ceremony of the Hong Kong International Ombudsman Academy (“HKIOA”), along with a seminar themed “Nurturing a Positive Complaint Culture through Mediation”, was held at the Hong Kong Productivity Council on 25 August, 2025.
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2025-09-05
Last Call for Applications: Master of Arts in Ombudsman Law and Governance
The Office of the Ombudsman, in collaboration with the University of Malta, reminds prospective students that applications for the new Master of Arts (MA) in Ombudsman Law and Governance close on 15 September 2025. The course officially launches in October 2025.
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2025-09-05
Historic milestone for Pakistan: Honourable Provincial Ombudsman Punjab elected Second Vice-President of International Ombudsman Institute (IOI)
A moment of pride and honour for Pakistan, Ombudsman Punjab has been elected as the Second Vice-President of the International Ombudsman Institute (IOI), becoming the first-ever Pakistani Ombudsman to hold this global position.