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2021-05-28Canadian Council of Parliamentary Ombudsman calling for cautious approach to vaccination certification schemes
The Canadian Council of Parliamentary Ombudsman (CCPO) issued a guidance document today aimed at provincial and territorial public sector organizations under the jurisdiction of Ombudsman across the country. This includes agencies and government ministries providing services such as public education, housing, and health services.
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2021-05-31
Enquiry regarding a so-called enforced police assistance of a 13-year-old
A social welfare board requested the police's assistance to transport a 13-year-old girl to one of the National Board of Institutional Care’s residential homes for young people. The transport was delayed partly because the Police Authority and the social services disagreed on whether representatives of the social welfare board should accompany the transport, and partly because there were problems with booking a flight. 17 hours after the girl was taken into care the transport began by car and after 10 hours of transport, she arrived at the residential home
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2021-05-31
Protection of unaccompanied minors in Europe
The Office of the Ombudsman of the Basque Country is pleased to present a report on the “Protection services for foreign unaccompanied minors in Europe”. This report is part of a common endeavour to examine the situation of refugees and asylum seekers in Europe, undertaken under the umbrella of the IOI Europe.
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2021-05-31om-ontario-oversight-911-report-1.pdf
Ombudsman Ontario - Oversight 911: Investigation into how the Ministry of Health oversees patient complaints and incident reports about ambulance services - (May 2021) - EN
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2021-05-31
Ombudsman recommends overhauling "complicated, overburdened" ambulance oversight system to protect patient safety
Ontario Ombudsman Paul Dubé today called on the Ministry of Health to improve its processes for investigating complaints about ambulance services, in a report that reveals a system that is complicated, overburdened, and wholly inadequate.
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2021-05-31
Service Complaints Ombudsman for the Armed Forces Annual Report 2020 published
The Service Complaints Ombudsman for the Armed Forces (SCOAF) Annual Report 2020 was laid in Parliament today. The report is the fifth report to cover the work of the Service Complaints system and the Ombudsman’s office. There have been a number of improvements to the reformed Service Complaints system. However, the Ombudsman once more finds that the system is not yet efficient, effective and fair.
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2021-05-31
Eight Ways Ombuds Institutes Can Contribute to the SDGs
IOI Individual member Maaike de Langen published a new article on how Ombudsman Institutions can contribute to the achievement of the Sustainable Development Goals.
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2021-06-01
Ombudsman Svetina meets with representative of the UN High Commissioner for Refugees
On 28 May 2021, Ombudsman Peter Svetina received Mr Roland Schilling, Head of the United Nations High Commissioner for Refugees in Central Europe (UNHCR), and Ms Romana Zidar, Senior Protection Associate for Slovenia. They discussed current asylum and refugee issues and the challenges facing European countries in the area of migration.
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2021-06-01
Public Defender of Rights presents report on activities in 2020
The Public Defender of Rights of Slovakia has presented her annual report for the year 2020. Throughout 2020, the Public Defender of Rights followed the objective of discharging her function independently, impartially, apolitically and professionally.
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2021-06-01
Awareness campaign - Equal Participation of Persons with Disabilities in Εlections
The Commissioner for Administration and the Protection of Human Rights (Cyprus Ombudsman) has recently published a summary of her recent ex officio intervention regarding the exercise of civil rights of persons with disabilities and their equal participation in elections.
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2021-06-07
Access to health files and monitoring of prisons during the Covid-19 pandemic
The Parliamentary Ombudsman of Denmark issued press releases on the access to files from the health authorities and the monitoring of Prison and Probation Service institutions during the Covid-19 pandemic.
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2021-06-07
Denmark_OM_COVID-19 and access to files from the health authorities_Press Release.pdf
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2021-06-07
Queensland Ombudsman presents report on timeliness of responses to notifications of fire ant activity
Fire ants report: Timeliness of responses to notifications of suspected fire ant activity is a new publication from the Office of the Queensland Ombudsman on the timeliness of the National Red Imported Fire Ant Eradication Program’s responses to notifications of suspected fire ant locations made by members of the public.
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2021-06-07
Discussion paper on Integration published by the National Ombudsman of the Netherlands
During the IOI world conference, the Ombudsman of Greece, the Ararteko of the Basque Country and the National Ombudsman of the Netherlands presented their papers on asylum and migration topics. The discussion paper on integration written by the Office of the National Ombudsman of the Netherlands is now available for download.
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2021-06-08
Update from the Inspector-General of Taxation and Taxation Ombudsman
As we approach Tax Time 2021, the office of the Inspector-General of Taxation and Taxation Ombudsman (IGTO) is busily preparing to support and assist taxpayers and tax practitioners during this period. Reflecting on the past 12 months, the effects of the COVID-19 pandemic continue to be felt and there are still many individuals and small businesses needing assistance.
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2021-06-09
V International Conference on human rights protection in Eurasia
The High Commissioner for Human Rights in the Russian Federation Ms. Tatiana Moskalkova, will be hosting the V International Scientific and Practical Conference “Human rights protection in Eurasia: exchange of best practices of ombudsmen” on 12-13 October, 2021 in Moscow, Russia.
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2021-06-10
Webinar on modern technology in the Ombudsman’s work
The Association of Mediterranean Ombudsmen (AOM) together with the Human Rights Defender of Armenia, are co-hosting a webinar on “Modern Technologies & Media in the work of the Ombudsman”. The webinar, will be held online on the 10 September 2021. Save the Date!
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2021-06-09
COVID-19 study highlights imperative role of NHRIs in the pandemic
The United Nations Development Programme (UNDP), the UN Human Rights Office of the High Commissioner (OHCHR), and the Global Alliance of National Human Rights Institutions (GANHRI) released the findings of a commissioned study regarding NHRIs experiences with COVID-19.
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2021-06-10
This year's annual report of the National Ombudsman of the Netherlands also published as magazine to reach professionals and as Youtube video
This year the National Ombudsman has also published his annual report as a Magazine. The National Ombudsman has opted for the digital annual magazine in order to clarify the work of the National Ombudsman institute to professionals (e.g. complaint handlers, intermediaries, academics, etc.).
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2021-06-11
New statute: Ombudsman welcomes legal strengthening of her Office
European Ombudsman Emily O’Reilly welcomes the Parliament’s approval (602 votes out of the 692 cast) of a strengthened legal framework for her Office. The revised statute strengthens the legal base of the Ombudsman and introduces new safeguards to further guarantee its independence, including an adequate budget to support the Office’s activities.
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