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2025-12-11Ombudsman Office at the UN in Geneva: Austria must improve the situation of underage refugees
On 25 and 26 November 2025, the Austrian Ombudsman Board took part in the UPR pre-session in Geneva. Among other things, it called for improvements for unaccompanied minor refugees (UMF) and criticised staff and budget shortages in the execution of sentences and measures.
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2025-06-04Office of the Ombudsman of Liberia
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2025-09-11The commemorative book marks 40 years of the Ombudsman Office
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2025-10-03
Office of the Parliamentary Ombudsman publishes English Summary of its 2024 Annual Report
The Office of the Parliamentary Ombudsman of Finland has published an English summary of the Annual Report 2024. Kindly click here to read the document.
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2025-07-24
Office of the Ombudsman Punjab submits Annual Report 2024
The Honourable Ombudsman Punjab formally submitted the Annual Report for the year 2024 to the Governor of Punjab in accordance with constitutional requirements. The report provides a detailed overview of the Office’s performance during 2024, highlighting key complaint trends, notable case resolutions, outreach activities, systemic reforms, and future goals. It reflects the institution’s continuing commitment to delivering accessible, timely, and transparent justice to the people of Punjab.
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2025-06-18
Office of the Veterans Ombud 2024-2025 Annual Report tabled
On 17 June 2025, the Minister of Veterans Affairs and Associate Minister of National Defence, the Honourable Jill McKnight, tabled the 2024-2025 Annual Report of the Office of the Veterans Ombud in the House of Commons.
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2025-09-25
MoU signed between the Office of Provincial Ombudsman Sindh and Helping Hand for Relief and Development
A Memorandum of Understanding was signed between the Office of the Provincial Ombudsman Sindh and Helping Hand for Relief and Development on 18th September, 2025 at the Ombudsman’s Headquarters in Karachi.
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2025-03-14
New Secretary General Bernhard Achitz takes office
On 10 March 2025, Mr. Bernhard Achitz took office as the new Secretary General of the International Ombudsman Institute. He succeeds Gaby Schwarz in this important role and is looking forward to continuing the important work and services, which the IOI provides to its members around the world. He thanks Ms. Schwarz for her strong commitment and service to the IOI.
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2025-09-11
The Office of the Complaints Commission participated in the H.J. Robinson High School Career Day 2025
The Office of the Complaints Commission participated in the HJ Robinson High School Career Day on May 09, 2025, joining students, educators, and other agencies in a dynamic event designed to inspire and inform the next generation of leaders.
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2025-12-10
Office of the Ombudsman Punjab launched a comprehensive crackdown against overpricing, adulteration, and the sale of substandard or unsafe food items
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2025-12-10
Effective actions by Punjab Ombudsman’s Office across the province over Rs.8650000 in fines for overpricing, violation of official rates and sale of substandard goods
The Office of the Ombudsman Punjab launched a comprehensive crackdown against overpricing, adulteration, and the sale of substandard or unsafe food items. A series of public complaints to the Ombudsman Office resulted in the immediate inspection across Punjab.
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2025-04-11
The Office of the Ombudsman and others in joint awareness campaigns
Last week, the Office of the Ombudsman together with the Malawi Human Rights Commission and the Malawi Legal Aid Bureau conducted awareness campaigns in an effort to educate people about the institutions’ different functions and mandates.
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2025-03-21
Office of the Ombudsman urges women politicians to report injustices
The Office of the Ombudsman has asked women running in the September 2025 General Elections to report any forms of injustices faced in the election process. The Director of Investigations and Research, Ms Martha Kwengwere, said this during a two-day capacity building training aimed at empowering female aspirants for the positions of Member of Parliament and Ward Councilors from the Central Region at Sunbird Capital Hotel, Lilongwe.
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2025-01-17
Outreach initiatives of the Ombudsman Office in 2024
Kindly click here to read about the outreach initiatives by the Office of the Ombudsman Tonga to different islands of the Kingdom.
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2025-02-07
Carmit Fenton Adv. is the new Head of the Office of the Ombudsman at the State Comptroller and Ombudsman Office of Israel
On 2 February 2025, Ms. Carmit Fenton, Adv. entered into her seven-year term of office as Head of the Ombudsman Office. Ms. Fenton was appointed as Head of the Ombudsman Office by the State Audit Affairs Committee of the Knesset (Israeli parliament), upon the recommendation of the State Comptroller and Ombudsman, Mr. Matanyahu Englman.
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2025-10-24
Office of The Ombudsman announces results of direct investigation operation into respite services for supporting carers of elderly persons and persons with disabilities
On 9 October 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the respite services for supporting carers of elderly persons and persons with disabilities, with 25 major recommendations for improvement made to the Social Welfare Department (“SWD”).
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2024-12-13
Ombudsman recommends solutions to Office of Children’s Services
Alaska State Ombudsman Kate Burkhart made seven recommendations to the Alaska Department of Family and Community Services, Office of Children’s Services (OCS), after an ombudsman investigation. The investigation was prompted by a complaint from a foster parent, who alleged OCS conducted an unfair investigation into a Protective Services Report, failed to seek timely mental health services or placement for a child, and made an inappropriate placement decision. The investigation revealed that OCS struggled to find effective solutions for a youth with complex needs and challenging behaviors.
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2024-08-01
The New Zealand office of the Ombudsman provided online training to the Thailand office
On June 19, 2024, at 10:00 a.m. local time. the Office of the Ombudsman of Thailand, in collaboration with the Office of the Ombudsman of New Zealand, organized an online training activity on the topic of “Complaints, including the intake and management of difficult complainants,” for the investigation and legal affairs officers.
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2025-06-12
The Ombudsman, Manuel Lezertua, steps down from office after ten years leading the Ombudsman of the Basque Country
On 10 June 2025, the Ararteko-Ombudsman of the Basque Country, Manuel Lezertua, officially announced to the Parliament of the Basque Country his decision to step down after ten years in office. The current Deputy Ombudsman, Inés Ibañez de Maeztu, will remain as interim Ombudsman until the Basque Parliament appoints the new Ombudsman.
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2024-11-22
The Office of the Ombudsman and the Business Community
Kindly click here to read an article by the Parliamentary Ombudsman, Mr Joseph Zammit McKeon, which was published in the "Movers and Shakers 2024".
