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2019-06-11Présentation de la restitution des travaux d’audit du système intégré de gestion des réclamations
Le Médiateur de la République, le magistrat Joseph H. Gnonlonfoun est toujours préoccupé par rapport à la gestion des recours citoyens. A cet effet, il a demandé un audit de la base des données du Système intégré de gestion des réclamations (SIGR). La séance de restitution des travaux de cet audit a eu lieu le mercredi 29 mai 2019 au siège de l’Institution à Porto-Novo.
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2023-05-31CORE - Annual report 2021-2022 - EN
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2019-06-06
Ombudsman Bermuda hosted International Ombudsman Conference
The 10th Biennial Caribbean Ombudsman Association (CAROA) Conference concluded on Wednesday at the Fairmont Southampton Resort in Bermuda. The Ombudsman for Bermuda, Victoria Pearman, and her colleagues from the region will be in training sessions with Dr. Victor Ayeni for the remainder of the week.
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2019-06-06
Ombudsman marks Children's Day
The promotion and defense of the rights of the child are fundamental tasks of the State and of the community, being assumed not only as ethical duties, but also as obligations that have already reached the juridical level, based on national and international instruments. Therefore, celebrating the day of the child implies to affirm its singularity as a holder of autonomous rights, specifically recognized to meet the special needs demanded by the different stages of development of childhood and adolescence.
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2023-05-26
Provincial Ombudsman Sindh - 8th Newsletter - EN
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2023-05-26
72. Reporte Internacional de Derechos Humanos en Perspectiva Internacional (del 12 al 18 mayo de 2023)
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2019-05-29
Victorian Ombudsman investigated fees for treatment without transport
Ambulance Victoria has agreed to Victorian Ombudsman Deborah Glass’s recommendation that it stop charging people $532 for ‘treatment without transport’ when an ambulance is called by a third party.
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2023-05-25
Ombudsman probes Transport Department’s arrangements for driving tests
On 18 May 2023, the Ombudsman, Ms Winnie Chiu, announced the launch of a direct investigation to examine the driving test arrangements of the Transport Department (“TD”). The Office has received 40 complaints related to driving tests, involving such issues as candidates’ discontent about the waiting time for driving tests, TD’s early test appointment booking system, the scheduling of driving tests, as well as appeals and arrangements for video recording of driving tests.
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2023-05-25
Office of the Ombudsman hosts peer learning event for staff of the Ministry of Defense
On 7 May 2023, the Office of the Ombudsman, within the Office of the State Comptroller and Ombudsman, hosted a peer learning event for staff of the Ministry of Defense on the theme: "Handling Complaints - Exposure and Challenges".
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2023-05-25
Avances importantes en mesa de diálogo propuesta por el Procurador de los Derechos Humanos de Guatemala
Por iniciativa del Procurador de los Derechos Humanos de Guatemala, Dr. Alejandro Córdova Herrera, se habilitó una mesa de diálogo el 28 de marzo de 2023, para buscar soluciones pacíficas a las demandas de los pueblos indígenas que integran los 48 Cantones de Totonicapán y autoridades de las alcaldías indígenas.
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2021-03-11
Defensor del Pueblo - Informe Anual - 2016 - ES
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2023-05-24
Annual Report 2022: Time for the citizen
On Wednesday, 24 May 2023, the Dutch National Ombudsman, the Ombudsman for Children and the Ombudsman for Veterans presented their 2022 Annual Report to the House of Representatives: Time for the citizen. In it, they call on the government to listen to citizens more often, sooner and to better effect. Despite having seen some positive examples from the government, the ombudsmen continue to take a critical view, particularly with regard to the influence and control that citizens currently have over the work of the government.
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2023-05-24
PCC makes case for inmates in correctional centres
In his opening remark at a town hall meeting on systemic and proactive investigation into welfare of inmates in the correctional centres in Nigeria at Owerri, Imo State at 10 May 2023, the Honourable Chief Commissioner, Public Complaints Commission, Hon. Abimbola Ayo-Yusuf, stressed the need for the Government to create and maintain a conducive environment for said inmates.
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2023-05-24
Dutch National Ombudsman - Summary - Annual report 2022 - EN
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2019-05-21
Another new role for the Ombudsman in New Zealand
The Government in New Zealand has announced a proposal aimed at strengthening the independent oversight of the Oranga Tamariki—Ministry for Children systems and children’s issues. The package includes a proposal to give the Ombudsman an enhanced role in overseeing complaints and investigations relating to children and young people in state custody.
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2019-05-21
The Azerbaijani Ombudsman stresses the importance of the media’s role in promoting gender equality
The Azerbaijani Ombudsman participated in the conference jointly organized with the Council of Europe, the Ombudsman Office, the State Committee for Family, Women and Children Affairs and the Press Council on “Gender Equality and Media” devoted to the 70th anniversary of the CoE and the centenary of women’s suffrage in Azerbaijan.
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2019-05-17
Victorian Ombudsman’s latest OPCAT investigation
In 2017, the Australian Government announced its intention to ratify the Optional Protocol to the Convention Against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (OPCAT) treaty. Since then, the Victorian Ombudsman has been actively investigating the practical changes needed to implement OPCAT in Victoria.
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2023-05-19
IOI President visits Austrian city of Graz and the province of Southern Styria
Following the IOI World Board meeting in Vienna, IOI President Chris Field had the pleasure of visiting Graz and a number of parts of Southern Styria at the very kind invitation of the Minister for Education, Human Resources, European and International Affairs, Mr Werner Amon MBA.
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2023-05-19
Déclaration de soutien de l'IIO - FR
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2023-05-19
Déclaration de l'IIO sur le climat de violence en Haïti (Le 10 mai 2023) - FR