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2020-11-20First Remote Media Training held
On 19 November 2020, the IOI successfully held its first session of the IOI Remote Media Training. The interest in this training was enormous and participants from all six IOI world regions applied. In this first training session, a total of 18 persons from 18 different Ombudsman institutions from all corners of the globe took part in this high-end media training.
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2020-11-25
Ombudsman recommends banning television competitions that use telephone numbers at extra cost
The Ombudsman, Maria Lúcia Amaral, addressed a set of recommendations to the Secretary of State for Consumer Protection, with a view to protecting the rights of consumers, particularly the most vulnerable, in the context of television competitions which call for more expensive telephone calls.
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2020-11-26
Reinier van Zutphen reappointed
The House of Representatives reappointed Reinier van Zutphen as National Ombudsman of the Netherlands on 24 November 2020.
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2020-11-26
UN resolution on the role of the Ombudsman
The International Ombudsman Institute is very happy to report that the UN resolution on the role of the Ombudsman (A/RES/72/186) was adopted by consensus on 19 November 2020 and that the final version of the resolution is due to be adopted by the UN General Assembly before the end of the year.
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2020-11-26
Ombudsman community shares experiences on how to handle new challenges caused by Covid-19
On 24 November 2020, the State Comptroller and Ombudsman of Israel held an international Zoom Webinar under the auspices of the IOI on the topic of “Covid-19 and the Ombudsperson - Rising to the Challenge of a Pandemic”. The webinar brought together participants from 50 Ombudsman offices around the world to learn how a long-term crisis can still act as a platform for best practices and improvement.
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2020-11-30
Police Ombudsman publishes review of legislation
Northern Ireland Police Ombudsman Marie Anderson has published a review of the legislation under which the office operates, in accordance with section 61(4) of the Police (NI) Act 1998.
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2020-11-30
New guidance on UNHCR’s engagement with NHRIs
We have the pleasure to introduce to you the new Guidance on UNHCR’s engagement with National Human Rights Institutions (NHRIs). This guidance provides an overview of key ways to concretely engage and leverage NHRIs as critical protection partners in support of UNHCR’s mandate.
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2020-11-30
Ombudsman’s project for children and young people
The coronavirus pandemic has caused an “educational crisis” and children are one of the most vulnerable groups due to the measures taken to curb and eliminate the epidemic. On the occasion of World Children's Day, the Human Rights Ombudsman has prepared a project for children and young people entitled "If you see injustice, use justice!"
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2020-11-30
Ombudsman’s Casebook Winter 2020
The Ombudsman of Ireland published the Winter 2020 edition of the Ombudsman’s Casebook. It contains the usual mix of cases from across the public service. It is a useful source of learning, and helps to highlight areas where possible service failures can be avoided.
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2020-11-30
Online seminar on the role of NHRIs in public emergencies
Based on the ODIHR Reference Tool supporting NHRIs during public emergencies, ENNHRI and ODIHR will hold an online seminar on the “Role of NHRIs in Public Emergencies” on 11 December 2020 from 9h00 – 13h00 CET. The seminar aims to provide a step-by-step roadmap to NHRIs in situations of public emergency. Registration is now open!
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2020-12-02
Chancellor of Justice activities 2018/2019 - English overview now available
The Annual Report 2018/2019 of the Chancellor of Justice gives an overview of the activities of the office in areas such as the rule of law, the rights of the child, the rights of persons with disabilities, prevention of ill-treatment, protection and promotion of human rights, and protection of privacy. The English overview of the report is now available.
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2020-12-03
First Lady launches anti-corruption campaign 2020
The First Lady Mrs Janet Museveni launched the Anti-Corruption Campaign 2020 at State House Entebbe with a call on fighting corruption right from the family level. The function was organised by the Inspectorate of Government (IGG) in partnership with the Global Leadership Summit. It was attended by heads of anti-corruption agencies and representatives from Justice, the Inter-Religious Council of Uganda and the Global Leadership Summit.
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2020-12-03
Ombudsman releases report on “Misplaced Priorities”
Ombudsman Martha Chizuma released a report titled “Misplaced Priorities” which is the first investigation in a series of investigations into allegations concerning lack of transparency and accountability in the implementation of Malawi’s National COVID-19 Preparedness and Response Plan.
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2020-12-03
Notice of retirement from Toronto Ombudsman Susan Opler
Susan E. Opler has officially announced her decision to retire from her position as Ombudsman Toronto, effective 21 April 2021. In her farewell message, Ombudsman Opler emphasizes that it has been an honour and privilege to serve as Toronto’s Ombudsman and thanks her dedicated staff.
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2020-12-03
Bougainville President visits Ombudsman Commission
In November 2020, the newly elected Bougainville President Ishmael Toroama met with the Members of the Ombudsman Commission and its Officers to discuss among other things way forward for the creation of the Bougainville Ombudsman Commission.
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2020-12-04
Ontario announces re-appointment of Ombudsman and Integrity Commissioner
The Legislative Assembly of Ontario has reappointed both its Ombudsman and Integrity Commissioner for another five years. Ombudsman Paul Dubé and Integrity Commissioner Hon. J. David Wake have served in their current roles since 2016. Their respective terms as Officers of the Assembly were extended by a unanimous vote of MPPs at Queen’s Park on 30 November 2020.
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2020-12-04
Ombudsman Hong Kong commends public organisation for positive complaint handling
The Ombudsman of Hong Kong, China, Ms Winnie CHIU, hosted the Presentation Ceremony of The Ombudsman's Awards online on 4 December 2020. The Awards are to commend the public organisations and officer for their exemplary performance in complaint handling and customer services.
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2020-12-04
Ombudsman for Bermuda participates in interview cycle on “Gutsy Leadership”
The Coepio Foundation presents a cycle of interviews on “Gutsy Leadership”. Within this interview cycle, Coepio presents women leaders and their fight for human rights. The next session, which will take place on 9 December 2020, will feature Ms Victoria Pearman, the Ombudsman for Bermuda and Regional President of the IOI’s Caribbean & Latin American Region.
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2020-12-10
Chief Ombudsman of Turkey re-elected to the post
Mr. Şeref Malkoç has been re-elected as Chief Ombudsman of Turkey by the General Assembly of the Grand National Assembly of Turkey on 11 November 2020. Mr Malkoç, a 60-year-old prominent lawyer and former member of the Parliament, was sworn in on the 1 December 2020 at the Parliament. Performing this duty since 05 December 2016, Mr. Malkoç’s new mandate will be for another four years until 2024.
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2020-12-10
Directives to Inspector General of Prison Sindh for measures to prevent spread of Covid-19
Provincial Ombudsman Sindh, being the custodian of public interests has, taken suo motu action to ensure all safety measures to protect the prison inmates from the outbreak of a second wave of COVID-19.
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