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2026-06-10Tax Ombudsman records 127% spike in complaints
In the lead-up to tax time, the Tax Ombudsman Ruth Owen has released her first complaints data snapshot, showing a dramatic rise in complaints in recent months and highlighting debt complaints as the most significant topic of taxpayer concern.
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2011-10-27
New People´s Advocate appointed
The I.O.I. congratulates the new incumbent of its Romanian member institution. On 27 September 2011, Prof. Gheorghe Iancu was appointed as the People´s Advocate of Romania for a five year term by the Romanian Parliament.
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2026-06-09
Best Practice Paper on Institutional Liability through a Reparation Commission
The Barcelona Ombudsman’s Office has highlighted the work of its pioneering Reparation Commission, an independent body created to address the needs of survivors of sexual abuse and institutional violence linked to historic cases at the “Barcelona School”. Kindly click here for more information on the newest publication of the IOI Best Practice Paper series.
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2023-11-0702. Plenary Session I: Prof. Alasdair Roberts – Transparency in troubled times
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2012-04-06
Spain Síndic de Greuges de Catalunya - Annual Report 2006 FR
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2012-04-06
Spain Síndic de Greuges de Catalunya - Annual Report 2006 ES
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2012-04-06
Spain Síndica de Greuges de Barcelona - Annual Report 2010 ES
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2012-04-06
Spain Síndica de Greuges de Barcelona - Annual Report 2009 ES
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2012-04-05
Canada Québec - Communiqué de presse FR
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2012-04-05
Canada Québec - Press release EN
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2012-04-03
South Africa - Annual Report 2006/2007 EN
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2012-04-03
South Africa - Annual Report 2007/2008 EN
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2011-10-07
New Health and Social Care Public Service launched
"Tell us if mistakes have been made and don’t be afraid to complain” was the key message from the launch of Healthcomplaints, a public service initiative by 17 regulatory bodies and service providers to help members of the public understand where and how to complain about health and social care services.
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2026-06-08
Two Days Awareness Sessions at District Haripur, Khyber Pakhtunkhwa
After a successful organization of awareness sessions at District headquarter, Malakand, another two sessions were organized by the Provincial Ombudsman of Khyber Pakhtunkhwa in district Haripur. In order to inform the locals of the area about the role and responsibilities of the Ombudsman Institution, TMA Hall Haripur and University of Haripur were selected for the purpose. This project was supported by the IOI's Regional Subsidies Programme.
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2026-06-08
Rapport d’enquête du Protecteur du citoyen du Québec : des drames humains derrière les barreaux
Le 27 mai 2026, le protecteur du citoyen, Marc-André Dowd, a rendu public un rapport sur la gestion des cas complexes dans les établissements de détention du Québec.
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2026-06-08
Investigation report by the Protecteur du citoyen du Québec: a troubling reality behind bars
On May 27, 2026, Ombudsperson Marc-André Dowd released an investigation report on the management of complex cases in Québec’s detention facilities.
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2010-11-29
europe albania people-s-advocate annual-report-2007
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2023-07-07
Ombudsman State of Schleswig-Holstein – Annual Report on Social Affairs 2016 (GER)
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2012-03-05
Annual conference call or speakers
The US Ombudsman Association (USOA) is currently planning its annual conference scheduled for October and seeks speakers interested in sharing their subject matter expertise relevant to the public sector ombudsman profession.
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2011-09-07
I.O.I. provides online access to key ombudsman publication
Over the course of the summer, the General Secretariat has invited I.O.I. members to register for a free of charge electronic access to a comparative legal study about European Ombudsman Institutions. So far, already close to fifty accounts have been provided, enabling I.O.I. user to read and download individual chapters of the following publication: Kucsko-Stadlmayer, Gabriele (ed.): "European Ombudsman-Institutions. A comparative legal analysis regarding the multifaceted realisation of an idea", Springer Wien New York, 2008.