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2015-06-16Only one in three people complain to a public service when they are unhappy, according to new research
A research by the Parliamentary & Health Service Ombudsman published today shows that just one-third of people that are unhappy after using a public service actually make a complaint, despite an overwhelming number feeling that they should.The research is based on the results of a national survey, which questioned 4,263 people and focused on the public's attitude over the last 12 months to complaining about those public services, such as the NHS in England, which the ombudsman service investigates in the event of unresolved complaints.
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2015-06-18
Public Statement of the Ukrainian Parliament Commissioner for Human Rights
The last few weeks a group of People’s Deputies are executing a political order, making groundless accusations and are putting an overt political pressure on the institution of the Ukrainian Parliament Commissioner for Human Rights.
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2015-06-17
Ombudsman Montreal presents Annual Report 2014
Under the heading “Transparency and Efficiency – Two key values”, the Ombudsman of Montreal presented its Annual Report for 2014.
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2015-06-17
36th Annual Conference of USOA
The United States Ombudsman Association (USOA) will hold its 36th Annual Conference in Scottsdale, Arizona from 14 to 16 October 2015. Registration is now open for the conference and the pre-conference workshop.
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2015-06-19
Defensor del Pueblo pide al gobierno suscribir compromiso internacional a favor de los adultos mayores
El Defensor del Pueblo (e), Eduardo Vega, hizo un llamado a las autoridades del gobierno central para que suscriba la «Convención Interamericana sobre la protección de los derechos humanos de las personas mayores», la cual se aprobó en la última reunión de la Asamblea General de la Organización de Estados Americanos (OEA), celebrada el lunes último, y que fue firmada por seis países miembros: Argentina, Brasil, Chile, Costa Rica y Uruguay.
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2015-06-19
Korean ACRC Delegation visits IOI General Secretariat and AOB
On 12 June 2015, 26 delegates of the Korean Anti-Corruption & Civil Rights Commission (ACRC) visited the Vienna-based IOI General Secretariat and the Office of the Austrian Ombudsman Board (AOB).
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2015-06-23
National Commissioner holds event with UNICEF on world day against child labour
In order to create awareness and to bring the issue of child labour on our national agenda, the Office of the National Commissioner for Children in the Federal Ombudsman of Pakistan Secretariat with the help of UNICEF organized a major event at Pakistan National Council of the Arts (PNCA) on Tuesday, 23.06.
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2015-06-24
ACRC Korea and Commonwealth Ombudsman sign MoU
The Anti-Corruption and Civil Rights Commission (ACRC) of Korea (Chairman Sungbo Lee) and the Commonwealth Ombudsman of Australia (Ombudsman Colin Neave) signed the Memorandum of Understanding (MOU) in Canberra on June 10th, 2015 in order to enhance rights and interests of Koreans and Australians living in the other country and cooperation between the two Ombudsmen.
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2015-07-13
El Valedor pide a los poderes públicos que visibilicen a los menores como víctimas de la violencia de género
El Valedor do Pobo firmó en Vitoria una declaración institucional en relación á “execrable” vulneración de los derechos humanos que, aún hoy, constituye la violencia de género. Esta comunicación, en la que se incide en especial en la necesidad de que los poderes públicos atiendan las necesidades de los menores que son víctimas de la violencia de género, es consecuencia de un encuentro de trabajo celebrado en Vitoria por parte de la región europea de la Red de Mujeres de la Federación Iberoamericana de Ombudsman (FIO) de la que forma parte a institución gallega.
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2015-06-25
The Role of Ombudsman Institution in Improving Public Service Delivery - The Case of Indonesia
In May 2015 Danang Girindrawardana, Ombudsman of the Republic of Indonesia, was a panel speaker at the 2nd World Bank – International Ombudsman Institute Roundtable on the role of ombudsman institutions (OIs) in promoting citizen-centric governance and inclusive institutions.
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2015-06-26
First IOI NPM Training on „Implementing a Preventive Mandate“ successfully held in Riga, Latvia
IOI Secretary General, Günther Kräuter, opened the first IOI Training specifically designed for Ombudsman Institutions functioning as National Preventive Mechanism (NPM). The 2,5-day learning experience was hosted by the Ombudsman of the Republic of Latvia.
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2015-06-26
Ombudsman will be able to examine complaints about private nursing homes
Ombudsman Peter Tyndall has today, Thursday 25 June, welcomed the announcement by Minister Brendan Howlin and Minister Leo Varadkar that his Office will be able to examine complaints from the public about private nursing homes.
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2015-06-26
Public Services Ombudsman for Wales publishes Annual Report 2014/15
The Public Services Ombudsman for Wales has published his Annual Report for 2014/15, which was laid before the National Assembly for Wales on 24 June 2015.
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2015-07-01
Can Thulisile Madonsela Save South Africa From Itself?
Two decades after the fall of apartheid, the nation’s first female public protector tries to beat back corruption at the highest levels of government.
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2015-07-01
Situation of stateless persons
The Human Rights Defender has pointed to the complicated situation of stateless people. Prof. Lipowicz has indicated that currently binding regulations concerning, inter alia, acquiring the refugee status and enabling the legalization of the stay in Poland are not adapted to the problems which the refugees currently face.
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2015-07-01
Bulletin N1 of the National Preventive Mechanism
The National Preventive Mechanism has published its first ever quarterly bulletin. The publication of the bulletin aims at raising public awareness on activities of the National Preventive Mechanism, human rights situation in closed institutions, latest developments on the international level as to the prevention of torture and other important issues.
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2015-07-01
British Columbia Ombudsperson publishes Annual Report 2014/2015
B.C. Ombudsperson Kim Carter released her annual report today, showcasing investigations concluded with provincial public authorities in 2014/15. The report highlights public complaints in sectors ranging from local government to large provincial ministries.
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2015-07-01
Ombudsman Hong Kong holds seminar on private building management
The Office of The Ombudsman held a seminar entitled "Private Building Management" June 25. Around 60 Justices of the Peace ("JPs") and Advisers of the Office attended the seminar and exchanged views with the guest speaker and other participants regarding the Government's policy on private building management, its role and support services provided to property owners, and several new measures and schemes being implemented.
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2015-07-01
Recommendations for improving the situation of Spanish nationals detained in prisons overseas
The Ombudsman, Soledad Becerril, has presented a study on the situation of Spanish prisoners abroad which analyses 224 complaints dealt with by the Institution in the last two years, and makes recommendations for improving the situation that the prisoners find themselves in.
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2015-07-03
The Ombudsman for the Department of National Defence and the Canadian Forces released Annual Report
The Ombudsman for the Department of National Defence and the Canadian Forces has published its 2014-2015 Annual Report. This report provides an overview of their activities and operations from April 1, 2014 to March 31, 2015.
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