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2017-08-30Number of complaints and investigations in the 2nd quarter of 2017
A total of 1991 complaints were received in the 2nd quarter of 2017, which is 54 less than in the same period last year. The ombudsman was approached by 1373 persons in matters falling within her competence under the law, which is 46 more than in the second quarter of the past year. Thus, the proportion of complaints falling within the Ombudsman’s mandate increased to 68% (the figure for the last year was 66%).
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2017-08-30
Joining the Dots – connecting voices for child-friendly healthcare in hospital
The Ombudsman for Children’s Office and the Children’s Hospital Group Board have come together with the three children’s hospitals; Our Lady’s Children’s Hospital, Crumlin; Temple Street Children’s University Hospital and the National Children’s Hospital, Tallaght Hospital to design and carry out a consultation process to capture the views of children, young people, their parents and hospital staff.
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2017-08-30
Directives of Provincial Ombudsman Sindh to account General Sindh for transfer of family pension
The complainant, widow of a deceased official of Revenue Department, approached the Provincial Ombudsman Sindh Mr. Asad Ashraf Malik for transfer of pension of her deceased husband in her favour as family pension. The department was allegedly delaying the transfer of family pension.
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2017-08-31
Police oversight mechanisms in the Council of Europe member states
Every democratic society needs its police force to embody the highest professional standards, and to respect human rights and the law in all its activities. This publication produced by the Criminal law Co-operation Unit of the Directorate General of Human Rights and Rule of Law, gives a snapshot of police oversight mechanisms across the forty-seven member States as of February 2017.
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2017-08-31
Ombudsman's Quarterly Review Issue 20/2017
The Office of the Ombudsman New Zealand has published the new Ombudsman Quarterly Review this month.
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2017-09-01
Commissioner for Human Rights at the 23rd Przystanek Woodstock festival
The Office of the Commissioner for Human Rights (CHR) opened a “Human Rights Tent” offering numerous workshops, lectures and legal advice at the 23rd edition of the Przystanek Woodstock festival. Guests at the tent included representatives from various institutions and non-governmental organizsations.
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2017-09-04
Board mishandled school bus driver shortage Ontario Ombudsman finds
Toronto’s two largest school boards have taken steps to prevent another bus driver shortage this fall, after an investigation by Ontario Ombudsman Paul Dubé revealed their “actions and inactions” led to thousands of students being stranded as school began last September.
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2017-09-07
Ombudsman Kräuter welcomes South Korean delegation in Vienna
As part of a study visit to Austria, Germany and the Netherlands, a delegation from South Korea visited the Austrian Ombudsman Board (AOB) on 5 September 2017. The delegation was chaired by Chul-Young Shin, Ombudsman of Gangwon Province, and included representatives from the audit division and general civil service offices of different South Korean cities. The visit served as a platform for a fruitful exchange of experiences between the AOB and the South Korean delegation.
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2017-09-08
Declaration of Mexico City on Migration and Human Rights
The members of the Ibero-American Federation Ombudsman (Federación Iberoamericana del Ombudsman, FIO) – aware of the challenges faced by persons involved in migrations processes – adopted a declaration on migration and human rights. The Declaration of Mexico City emphasizes the concerns of FIO in respect to migratory flows and identifies ways to strengthen the protection and promotion of the human rights of migrants.
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2017-09-08
Visit of Thai Delegation to the Office of the Ombudsman, Hong Kong
The Ombudsman of Hong Kong welcomed a delegation of the Ombudsman institution of Thailand on 6 September 2017.
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2017-09-08
IOI expresses solidarity with victims of Hurricane Irma
On behalf of the IOI community, IOI President Peter Tyndall and IOI Secretary General Günther Kräuter issued a statement of solidarity with the Caribbean people and extended the IOI's heartfelt condolences to those suffering in the wake of this natural disaster.
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2017-09-12
The Ombudsman of Hong Kong hosted a press conference to announce the completion of two own-motioned investigations
Press Conference - The Ombudsman announces DI report on “Lands Department's enforcement against a village house with irregularities”&“Leisure and Cultural Services Department’s Criteria and Procedures for Procuring and Withdrawing Library Materials.”
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2017-09-13
IOI Secretary General attends International Ombudsman Forum in the Kyrgyz Republic
From 6 – 8 September 2017 the Ombudsman of the Kyrgyz Republic, Mr Kubat Otorbaev, hosted an International Forum on “The role of the Ombudsman in improving normative and legal acts in the field of human rights”.
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2017-09-18
New Federal Tax Ombudsman takes office
Mr. Mushtaq Ahmad Sukhera was appointed as the Federal Tax Ombudsman (FTO) on 8th September, 2017 replacing Mr. Abdur Rauf Chaudhry on completion of his mandated tenure of four years.
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2017-09-14
The Bahrain Independent Ombudsman Office published his Annual Report 2016/17
The Bahrain Independent Ombudsman Office has released its fourth Annual Report. In 2016/2017, the Ombudsman Office received 1156 complaints and assistance requests.
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2017-09-20
ODIHR signs co-operation agreement with the International Ombudsman Institute
The OSCE Office for Democratic Institutions and Human Rights (ODIHR) and the International Ombudsman Institute (IOI) signed a co-operation agreement on 19 September 2017, on the margins of the Human Dimension Implementation Meeting in Warsaw.
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2017-09-20
IOI Secretary General attends HDIM and signs MoU with ODIHR
The IOI Secretary General, Günther Kräuter, attended the Human Dimension Implementation Meeting of the OSCE in Warsaw on 19 September to sign a Memorandum of Understanding with the OSCE’s Office for Democratic Institutions and Human Rights (ODIHR).
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2017-09-20
Ombudsman hosts major regional outreach event
As part of its Outreach programme, Ombudsman for Ireland and IOI President, Peter Tyndall, hosted a series of events in Waterford, in the south east of Ireland, on September 14 and 15 last.
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2017-09-21
Ombudsperson for Children kindly asks to fill out questionnaire on psychology in the area of human rights
The Ombudsperson for Children of the Republic of Croatia has prepared a questionnaire on the role of psychology in the field of human rights and social justice in order to explore views of individual independent organizations for human rights and Ombudspersons' offices on the matter. IOI members are kindly requested to support this project by filling out the form and sending it back by 8 October 2017.
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2017-09-21
National Ombudsmans visits colleague in Poland
“Independent, impartial and outreaching”; with these three terms Reinier van Zutphen, National Ombudsman of the Netherlands defined the central task of an ombudsman institute. He did so during a press conference at the office of the Polish ombudsman Mr Adam Bodnar. Mr Van Zutphen is also board member of the European Chapter of the de International Ombudsman Institute (IOI). The Dutch National Ombudsman visited his colleague for a two day meeting sharing best practices and experiences.
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