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2017-07-28AOMA received African Peace Award
United Religions Initiative-Africa (URI-Africa) has awarded the African Ombudsman and Mediators Association (AOMA), which Ethiopia is leading as President, in appreciation and acknowledgment of its great contribution to the promotion of good governance, human rights, rule of law, strengthening values of peaceful coexistence in Africa.
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2017-07-28
Introduction of new publication series
The IOI introduces a new publication series of Best Practice Papers with a view to provide guidance material to its members and interested third parties. Issue 1 of the IOI’s new Best Practice Papers series deals with the “Developing and Reforming Ombudsman Institutions” and is now available on the IOI website.
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2017-07-31
African Ombudsman Today - Issue 8
The African Ombudsman Reserach Centre (AORC) has published the 8th issue of its newsletter "African Ombudsman Today".
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2017-08-01
Public Services Ombudsman for Wales publishes quarterly Casebook and Code of Conduct Casebook
Issue 29 of the Public Services Ombudsman for Wales’ Casebook (April – June 2017) has been published as well as the 13th edition of the Code of Conduct Casebook has been published.
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2017-08-03
NPM's visit to Piran Police Station and Koper Prison in the presence of observers from Italy
Deputy Ombudsman Ivan Šelih, Adviser to the Ombudsman Robert Gačnik, and a representative of the selected NGO PIC Boris Nusdorfer made a regular monitoring visit to the detention premises of the Piran Police Station on Tuesday, 20 June 2017. On Wednesday, 21 June 2017, they also visited the Koper Prison.
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2017-08-03
Ombudsman Sindh takes notice of use of substandard material in school building
Provincial Ombudsman Sindh Mr. Asad Ashraf Malik initiated action on the complaint of a concerned citizen, who stated that the construction of the Government Primary School was awarded to a government contractor, who allegedly used substandard material in collusion with officials of the Education Works Department.
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2017-08-07
Ombudsman Hong Kong probes Housing Department’s arrangement for using idle spaces as storerooms in public housing estates
On 26 July 2017, Hong Kong Ombudsman Connie Lau declared a direct investigation into the arrangement of the Housing Department (“HD”) for using idle spaces as storerooms in public housing estates.
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2017-08-10
Bring Ombudsman election process into full compliance with international standards
In his comment for the legal information portal JURLIGA, the Head of the Secretariat of the Ukrainian Parliament Commissioner for Human Rights gives a detailed explanation of the election process of the Parliament Commissioner for Human Rights in light of recent events in Parliament relating to this selection and appointment.
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2017-08-11
Local Government Ombudsman responds to Healthwatch England’s latest report
The Local Government and Social Care Ombudsman welcomes Healthwatch England’s latest report, which outlines key steps for care homes in how feedback can be used to identify changes that ensure all residents feel ‘at home'.
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2017-08-17
Eight Per Cent Rise In Welsh NHS Complaints, New Ombudsman Figures Reveal
Complaints made to the Public Services Ombudsman for Wales about Welsh NHS bodies have increased by 8% over the past year, according to new figures. The Ombudsman, Nick Bennett, said the continued trend was concerning and called on the National Assembly for Wales to push forward with new Ombudsman legislation that will help drive up standards of public service delivery.
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2017-08-18
IOI expresses solidarity with victims of Barcelona attacks
On behalf of the IOI community, IOI President Peter Tyndall and IOI Secretary General Günther Kräuter issued a statement of solidarity with the people of Barcelona and extended the IOI's heartfelt condolences to those suffering in the wake of this catastrophe.
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2017-08-21
Older patients’ families struggle to complain about poor hospital care
Older vulnerable people are often reliant on relatives to raise concerns when things go wrong in hospital. However – as a survey, published by Gransnet and the Parliamentary and Health Service Ombudsman revealed – over half of family members with a concern find it difficult to complain about the hospital care or treatment of an relative.
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2017-08-21
Cases of death in social and children’s care homes - Ombudsman requests inquiries
In the opinion of the Commissioner for Fundamental Rights, the state does not completely fulfill its obligations, as the cases of deaths in residential care homes are not automatically followed by objective, professional inquiries, independent from the age of the deceased person and the maintainer of the institution. In his report, Ombudsman László Székely requested the Minister of Human Capacities to act as soon as possible.
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2017-08-22
Ontarian Ombudsman offers special rate for IOI members for "Sharpening Your Teeth" training
Space is filling up fast for the Ontario Ombudsman's "Sharpening Your Teeth: Advanced Investigative Training for Administrative Watchdogs” training course. Register today by emailing training@ombudsman.on.ca. The course takes place October 16-18, 2017, in Toronto, Ontario and covers investigation planning, interviewing, assessing evidence, report writing, and using digital and social media tools to conduct and publicize an investigation.
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2017-08-23
Public Protector commemorates Women’s Month in Limpopo
On 23 August 2017 Public Protector Protector Adv. Busisiwe Mkhwebane commemorated Women’s Month in Limpopo. The Office of the Public Protector took the opportunity of this event to set up a makeshift service point, which allowed locals to file complaints to the Public Protector.
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2017-08-23
Ombudsman Northern Territory launches investigation report on women in prison
An Ombudsman investigation report relating to the conditions faced by women in the Alice Springs Women's Correctional Facility has been tabled in the Legislative Assembly. Women in Prison II revisits similar issues to those discussed in a 2008 Ombudsman report. It concludes that progress since then has been limited at best.
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2017-08-23
Ombudsman presents first newsletter edition
The Office of the Ombudsman in Tonga has presented the first edition of its newsletter in July 2017. The aim of the newsletter is to provide brief information to the community regarding current developments of the Office.
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2017-08-23
Council of Europe Highlights 2016
Council of Europe Highlights 2016 is an overview of the organisation’s activities aimed at protecting and promoting individual rights through the continent and improving the welfare of European citizens while also contributing to the stability of their countries.
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2017-08-24
Ombudsman sensitizes Police, immigration and Prisons Departments
The office of the Ombudsman organized a one day sensitization workshop as part of the Ombudsman’s preparations to visit prisons, police cells and other detention centers. The workshop was attended by fifty eight participants from the Police, Immigration and Prisons departments as well as staff of the Ombudsman and Press officers and was held at Senegambia Hotel on 10th August 2017.
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2017-08-25
Tender for IOI regional subsidies 2017/2018
In its efforts to further increase the regional impact of the IOI, the members of the IOI Board of Directors decided at their recent Board meeting in Vienna to continue the regional subsidy programme for the membership year 2017/2018. Institutional members wishing to apply for a regional subsidy can submit project proposal until 1 September 2017.
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