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  • 2017-12-11

    Ombudsman presents research on inclusion of children and youth with special needs in secondary education

    In the eve of the International Human Rights Day on December 10, the Ombudsman presented its "Research on the inclusion of children and youth with special needs in the secondary education", prepared in cooperation with the NGO “Open the Gates” and financially supported by the UNICEF Office in Skopje.

  • 2017-12-11

    Death of woman from anorexia was avoidable, Ombudsman rules

    A young woman’s death from anorexia nervosa would have been prevented had the NHS provided appropriate care and treatment, according to a Parliamentary and Health Service Ombudsman (PHSO) report published today (Friday 8 December 2017).

  • 2017-12-11

    Second European Union Minorities and Discrimination Survey - Main results

    On 6 December 2017, the European Union Agency for Fundamental Rights (FRA) published its “Second European Union Minorities and Discrimination Survey (EU-MIDIS II): main results” report. Nearly a decade since FRA carried out a similar survey, the findings underline the need for specific and stronger measures to provide legal protection against discrimination coupled with effective sanctions.

  • 2017-12-11

    Much support for Polish High Commissioner of Human Rights for the institutions‘ anniversary

    IOI Secretary General Günther Kräuter congratulated Polish Ombudsman Adam Bodnar in Warsaw for the 30th anniversary of his institution. He furthermore stressed the importance of independence of Ombudsman institutions. IOI Europe president Rafael Ribo also expressed his concern about the human rights situation in Poland and other European countries.  

  • 2017-12-12

    Study visit by Sorbonne International Administration Student Association

    On 11 December 2017 a group of the Sorbonne International Administration Student Association visited the headquarters of the International Ombudsman Institute in Vienna. The purpose of the visit was to gain an insight into the functioning of this global organization. IOI Secretary General Günther Kräuter answered the many questions this interested study group posed.

  • 2017-12-12

    Ombudsman Sindh commitment to ensure protection of citizen’s rights

    Provincial Ombudsman Sindh Mr. Asad Ashraf Malik presented his institution’s 2016 Annual Report to Governor Sindh. The Report details a year’s work, reiterating its commitment to provide administrative justice and protection of citizens’ rights.  

  • 2017-12-12

    Ombudsman observes - mental health services in central region require extra efforts

    On 5 December 2017, Malawi Ombudsman Martha Chizuma released a systemic report titled “Out of Sight, Out of Mind.” This is a report on an investigation into allegations of maladministration in the mental health service delivery and injustices on patients with mental disorders in the Central Region of Malawi.The full report is available here.

  • 2017-12-13

    Ombudsman report on unauthorized access to personal health information at Manitoba Health, Seniors and Active Living

    Manitoba Ombudsman has released a report under the Personal Health Information Act (PHIA) related to unauthorized access to personal health information in the databases of the Provincial Drug Program (PDP) branch within Manitoba Health, Seniors and Active Living (MHSAL).

  • 2017-12-13

    Sustainability of Victoria’s child protection system put at risk by treatment of kinship carers

    The Victorian Ombudsman has tabled an investigation into the financial support provided to kinship carers, finding that the Department of Health and Human Services failed to act in the best interests of some of Victoria's most disadvantaged children by neglecting kinship carers. Tabling her report in the Victorian Parliament today, Ombudsman Deborah Glass said her investigation has exposed “an alarming weakness in our child protection system”.

  • 2017-12-13

    REMINDER: Best Practice Paper on securing effective change

    Guided by the objective to provide Ombudsman institutions worldwide with best practice papers on Ombudsman-related topics, the IOI is pleased to circulate a draft of the 2nd Issue on “Securing effective change – how to make recommendations that bring about sustainable improvement to public administration” to the wider membership for comments, remarks and input.  

  • 2017-12-14

    Western Australia Ombudsman hosted 29th Australasian and Pacific Ombudsman Region Conference

    Perth hosted international and interstate delegates from Ombudsman institutions in the Australasian and Pacific region in November 2017. The 29th Australasian and Pacific Ombudsman Region Conference was themed Connections in our Australasian-Pacific Region.

  • 2017-12-18

    Human rights have no expiration date - better protection needed in elderly homes

    Lack of staff in homes for older persons in long-term care as well as their lack of knowledge on human rights are the main causes of violation of rights in these institutions. The beneficiaries are satisfied with accommodation quality and they consider the staff to be the strongest link in the institutional chain, emphasised Ombudswoman Lora Vidović at the opening of the conference „Human rights have no expiration date – living in homes for older and handicapped“ organised on 8 December at the Elderly home Centar in Zagreb.

  • 2017-12-18

    Changing face of homelessness highlighted in Ombudsman report

    Homelessness is increasingly affecting families from areas and professions who previously might never have expected to face problems finding somewhere to live, a new report by the Local Government and Social Care Ombudsman can reveal. The report, “Still No Place Like Home”, shows in 2016-17 one in three complaints received about homelessness services delivered by English authorities came from outside of London.

  • 2017-12-18

    SPSO publishes thematic report on learning from complaints

    The Scottish Public Services Ombudsman (SPSO) published its second thematic report on “Making Complaints Work For Everyone”. The report focuses on the impact of complaints on staff who have been complained. It identifies the causes of negative staff experiences of complaints, and offers a number of resources that can help prevent these difficulties whilst ensuring that the rights of the service user are properly observed.

  • 2017-12-21

    New Ombudsman Azad Jammu & Kashmir appointed

    The Government of Azad Jammu & Kashmir (AJK) has appointed Mr Mirza Zaffar Hussain a known lawyer of the Supreme Court and former President of the Supreme Court Bar Association as Ombudsman AJK.

  • 2017-12-21

    An opinion by the Québec Ombudsman to facilitate recourses against an aggressor

    On December 19, 2017, the Québec Ombudsman released an opinion calling for the abolition of any time limit for civil actions in case of sexual assault, violence suffered during childhood, or violence by a spouse or an ex-spouse.  

  • 2017-12-21

    Post-hurricane support for the Caribbean region

    Following the devastating hurricanes that severely affected many islands in the Caribbean region during the month of September of this year, the IOI Executive Committee  approved a one-time € 8000.00 emergency subsidy.  Some of the hardest hit islands in the region include: Antigua & Barbuda, Sint Maarten, British Virgin Islands, Puerto Rico, United States Virgin Islands and Dominica. 

  • 2017-12-22

    Season’s greetings from the General Secretariat

    The IOI General Secretariat wishes you all a festive holiday season and a happy New Year! Le Secrétariat général vous souhaite d'excellentes fêtes de fin d'année et une très bonne année 2018 ! ¡La Secretaría General del IIO les desea a todos unas fiestas llenas de felicidad y lo mejor para el año nuevo!  

  • 2017-12-29

    Ombudsman participated at an event dedicated to International Migrants Day

    An event dedicated to International Day of Migrants was co-organized by the Azerbaijani Commissioner for Human Rights, State Migration Service, International Organization for Migration and EU on 19 December. The Azerbaijani Ombudsman attended the event.

  • 2017-12-29

    15th meeting of the "Business and Human Rights" Working Group was held

    The 15th meeting of “Business and Human Rights” Working Group at the Ombudsman was held. The event entitled “Implementation of Sustainable Development Goals (SDGs) in the context of business and human rights” was attended by member of the Parliament, representatives of the Ombudsman's Office, respective state bodies, NGOs and members  of independent Experts’ Council at the Ombudsman.

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