NORTH AMERICA | USOA Training for individuals new to the role of government Ombudsman

Save the Date!
USOA New Ombudsman Training Workshop
4 Day Virtual Event

Dates: December 2, 3, 6 and 7, Time: 1:00 PM to 5:00 PM EST

Fees: $100 for USOA Members, $200 for Non-Members

This popular training is designed for individuals who are relatively new to the role of government ombudsman.

The faculty includes incumbent and retired ombudsmen from general jurisdiction legislative branch offices and agency-specific executive branch offices with more than 100 years of collective experience. Participants will learn about the origin, characteristics, and standards of an ombudsman office. Instructors will discuss basic intake, interviewing and investigation techniques, report writing, and will present a case study to enable participants to apply knowledge to practice. The workshop will examine the role of the ombudsman in promoting an ethical climate in our offices as well as review ethical challenges an ombudsman may face.  Participants will also have the opportunity to discuss best practices, time saving tips, and tools of the trade with a group of experienced, seasoned ombudsmen.

For more information and to register for the training workshop, kindly click here. In case of any questions, please contact Ms Carolyn Bryant via

Source: United States Ombudsman Association (USOA)

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