The Annual Report of the Jordanian Ombudsman Bureau (JOB) for 2011 is now also available in English.

Parliamentary and Health Service Ombudsman, Dame Julie Mellor, responded to a review, commissioned by the Department of Health in England, which has recommended a series of measures to better protect patients against cosmetic interventions that go wrong in an industry that is unregulated.

On 25 April 2013, Augustinas Normantas was appointed to the position of the head of the Seimas Ombudsmen‘s Office of the Republic of Lithuania. On the same day, Raimondas Šukys swore an oath in the Parliament and was appointed as Seimas Ombudsman.

Proprietors of areas which were put under nature conservation complain that no expropriation or compensation was given to them. The Commissioner for Fundamental Rights proposes that the Minister of Rural Development reviews the legislation.

 A report on the role of complaints in transforming public services was published in April 2013. The authors are Richard Simmons, Co-Director of the Mutuality Research Programme at the University of Stirling and Carol Brennan, Director of the Consumer Insight Centre at Queen Margaret University, Edinburgh.

The ACRC held an on-site outreach program for foreign workers residing in Korea. The Director General for the Ombudsman bureau at the ACRC participated in the counseling session.

Catalan Ombudsman Rafael Ribó presented the OPCAT 2012 Annual Report before the Parliamentary Ombudsman Commission to inform Parliament about the achievements and measures taken in 2012.

Unfortunately, the seminar “The Right to Gender Identity and Affective-Sexual Diversity. Challenges for Equality” had to be cancelled due to low registration numbers. It was meant to take place in Bilbao on 20 and 21 May 2013.