The IOI is pleased to present a dissertation on “International Ombudsing: Navigating discursive channels” submitted by C. McKenna LANG for the degree of Doctor of Philosophy at the Taos Institute, Tilburg University with a view to acknowledge the work of practitioners and to consider shared ideas and different angles of analysis to enhance the dialogue.

The latest International Survey of Information Commissioners, conducted by the Centre for Freedom of Information, has been published including responses provided by 53 Commissioners/Ombudsman in 33 countries.

The Danish Parliamentary Ombudsman, Mr. Jørgen Steen Sørensen, published the institution's Annual Report 2013.

Patients and service users have described their expectations for good complaint handling across health and social care in new research published today by the Parliamentary and Health Service Ombudsman, the Local Government Ombudsman and Healthwatch England.

Twenty-five years ago, on 20 November 1989, the UN General Assembly adopted the Convention on the Rights of the Child (UNCRC). It was a landmark development: for the first time, states recognized children as fully-fledged bearers of a range of human rights, just like adults.

The Office of the Canada’s Veterans Ombudsman released its Annual Report 2013/2014 which is now available in both its English and French version.

Last week the Senate has elected Mr Luis Raúl González Pérez as the new President of the Mexican National Human Rights Commission (Comisión Nacional de Derechos Humanos, CNDH). Mr Gonzales succeeds Dr. Raul Plascencia Villanueva, whose term ended.

The upcoming municipal elections in Poland created a good opportunity to discuss the problems faced by residents of communes, districts and voivodeships. For this purpose, the Human Rights Defender has created a second index of problems developed on the basis of requests and complaints received by the Office of the Human Rights Defender.