More than a half (54%) of Lithuanian residents would know where to find protection against human rights violations, as many as 42% would seek help from the Seimas Ombudsmen. Those are the findings of a representative survey of the population commissioned by the Seimas Ombudsmen’s Office, carried out at the end of last year.

Parliamentary and Health Service Ombudsman Dame Julie Mellor welcomed the government’s commitment to a single public service ombudsman which will make it much simpler and easier for citizens to complain about public services in England.

On May 11, 2015, the Public Defender of Georgia presented information bulletin for April which reports on PDO work this month. The bulletin includes reports, studies, written opinions, recommendations and proposals towards government bodies elaborated by the Public Defender in April.

Le 20 mai marque l’anniversaire de la fondation de l’Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) en Mauritanie en 1998, initiative novatrice et prometteuse de 18 membres fondateurs. Aujourd’hui, 17 ans plus tard, l’Association compte une cinquantaine de membres répartis dans différents pays d’Afrique, d’Amérique, d’Asie et d’Europe.

El Valedor do Pobo Galicia refuerza su compromiso con la transparencia y publica en la web todas las recomendaciones dirigidas a las administraciones que supervisa.

End of life care could be improved for up to 355,000 people a year in England, according to a report published by the Parliamentary and Health Service Ombudsman. The report highlights tragic cases where people's suffering could have been avoided or lessened with the right care and treatment, as they approached the end of their lives.

Lors d’une conférence donnée au Forum des ombudsmans canadiens, le 13 mai, la protectrice du citoyen du Québec, Mme Raymonde Saint-Germain, s’est exprimée sur la question de l’évaluation de la qualité du travail de l’ombudsman et de son impact. Un sujet d’actualité, puisque les ombudsmans, de plus en plus appelés à répondre de leur performance et de leur valeur ajoutée, sont à la recherche de critères et d’indicateurs sur lesquels appuyer objectivement leur évaluation, a-t-elle souligné.

An investigation by Ombudsman Peter Tyndall has found that people are afraid to complain about the care and treatment they receive in hospitals because they are concerned about the repercussions for themselves or their loved ones.