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2017-01-03Banking Ombudsman issued 11th Annual Report for 2015
The Banking Mohtasib (Ombudsman) Pakistan has issued the eleventh Annual Report for the year ending 31 December 2015. The total number of complaints received by the Banking Mohtasib in 2015 showed an overall increase of 35% compared to 2014.
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2017-01-04
What kind of language skills should be required of police officers?
Deputy-Ombudsman Jussi Pajuoja launched an own-initiative investigation of the impacts of the police department reform on police officers' linguistic eligibility and on whether the language skill requirements prevent recruitments to temporary asylum investigations
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2017-01-05
Wokingham council criticised after woman left severely malnourished during stay in care home
The Local Government Ombudsman has issued a report criticising Wokingham Borough Council after a vulnerable dementia patient lost a third of her body weight while living in the care home it contracted to look after her.
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2017-01-09
NSW Ombudsman tables report on Operation Prospect
The report of the NSW Ombudsman investigation known as “Operation Prospect” is a comprehensive investigation of allegations and complaints about the conduct of officers of the NSW Police Force (NSWPF), the NSW Crime Commission (NSWCC) and the Police Integrity Commission (PIC). The six volume report culminates the largest investigation to have been undertaken by an Ombudsman in Australia.
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2017-01-09
Putting prevention into practice - OPCAT 10th anniversary booklet
The Optional Protocol to the United Nations Convention against Torture, the OPCAT, entered into force in June 2006. Over the past decade, the OPCAT has contributed to real changes in the prevention of torture and ill-treatment worldwide.
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2017-01-12
Ranking of the Commissioner for Human Rights 2016
The Commissioner for Human Rights together with the CHR Office employees developed a ranking of problems which, in 2016, posed the greatest threats from the point of view of the respect for human rights and civil rights in our country.
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2017-01-12
Michael King begins term as new Local Government Ombudsman
Michael King starts his role as the new Local Government Ombudsman today (11th), bringing an extensive 25-year career in a range of consumer and public protection roles to the position.
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2017-01-13
January edition of Ombudsman Newsletter
The January issue of “The Ombudsman”, a newsletter published by the Office of the Ethiopian Institution of the Ombudsman (EIO) informs that the EIO is opening two new branches to be more accessible to the public.
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2017-01-16
The Seimas Ombudsman has met with the Minister of Justice in the Prison Department
The Seimas Ombudsman, Augustinas Normantas, has met with the head of the Prison Department and the governors of prisons. At the beginning of the gathering, Mr. Normantas, the head of the Seimas Ombudsmen's Office, drew the attention of the managers of penitentiaries towards pressing problems in prisons, including poor incarceration conditions.
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2017-01-18
New Acting Correctional Investigator of Canada appointed
Dr. Ivan Zinger has been appointed as the Acting Correctional Investigator of Canada. The duration of this appointment is for a term of one year or until such time that a new Correctional Investigator is appointed. Mr Zinger followed Howard Sapers, who was appointed Independent Advisor on Corrections Reform to the Ontario provincial government and who had served as the Correctional Investigator from 2004 to 2016.
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2017-01-19
Ombudsman Hong Kong announces results of direct investigation into arrangements on display of publicity materials in public housing estates
The Ombudsman, Ms Connie Lau, today (January 19) announced the completion of a direct investigation into the arrangements on the display of publicity materials (“PMs”) in public housing estates.
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2017-01-20
4th International Symposium on Ombudsman Institutions – save the date
The Office of the Turkish Ombudsman will hold the 4th International Symposium on Ombudsman Institutions in Ankara from 2 – 3 March 2017. Under the motto “Migration and Refugees” this year’s symposium will tackle issues such as countries’ policies on refugees, vulnerable groups, xenophobia, racism and islamophobia.
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2017-01-20
Bangkok 2016 - Conference Papers
The 11thIOI World Conference held in Bangkok, Thailand in November 2016. Under the general motto of "Evolution of Ombudsmanship", delegates and observers from all over the world discussed a great variety of Ombudsman-related matters. Key note addresses as well as copies of the conference papers and slides can be found here.
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2017-01-23
Thematic NPM report “Women in prison”
In December 2016, the Norwegian Parliamentary Ombudsman published a thematic report under the NPM mandate on the conditions for female prisoners in Norway.
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2017-01-25
Winter in Europe – Ombudsman presents case study on asylum in Spain
People warming their hands over fire built in petrol drums in refugee camps should be able to find help and humanity in Europe, whose economy is second in the world and where countries are not at war. This is explained by the Ombudsman of Spain in a case study on “Asylum in Spain: International protection and reception system resources” presented and defended recently at the Spanish Parliament.
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2017-01-27
11th IOI World Conference in Bangkok 2016 – Conference papers now online!
The 11th IOI World Conference took place from 13 - 19 November 2016 in Bangkok, Thailand. The theme of the conference was “Evolution of Ombudsmanship”. The conference papers and presentations are now available online.
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2017-01-30
Tragic case highlights Registry of Births, Deaths and Marriages’ failings
The experience of a grieving mother attempting to obtain a birth certificate for her dead child has sparked much needed improvements at the Registry of Births, Deaths and Marriages, following a Victorian Ombudsman investigation.
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2017-01-30
Saskatchewan Ombudsman says Municipal Council members need to know and follow conflict of interest rules
Saskatchewan’s Ombudsman, Mary McFadyen, issued three reports on investigations into alleged conflicts of interest of municipal council members.
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2017-02-06
Report on youth justice facilities
The Victorian Ombudsman has tabled a report on the state’s youth justice facilities to give Parliament and the public an insight into recent events and to illustrate how the relevant oversight agencies are holding government to account.
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2017-01-31
2016 Evaluation - a year’s activity by the Office of the Ombudsman
The Ombudsman of Spain (Defensor del Pueblo) reports on the Office’s activities in 2016 which – among other things – include the facilitated access to the Ombudsman’s services and statistics about the Office’s complaint handling as well as relevant undertakings and recommendations.
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