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2014-12-16Federal Ombudsman releases Annual Report 2013
The Federal Ombudsman of Belgium released its annual report, according to which the Ombudsman received 6,609 files in 2013, of which 5,242 were complaints and 1,367 requests for information.
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2014-12-16
A day in the life of an Ombudsman
What does a workday of an Ombudsman look like? The film A day in the life of an Ombudsman aims to give you an impression.
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2014-12-16
Emily O'Reilly re-elected as European Ombudsman
The European Ombudsman, Emily O'Reilly, has been re-elected by the European Parliament with 569 votes in favour out of 678 MEPs voting. Her mandate will last for five years.
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2014-12-18
Marking of the 20 years of the Human Rights Ombudsman's Office
The Human Rights Ombudsman of the Republic of Slovenia Vlasta Nussdorfer presented the president of Republic of Slovenia Borut Pahor with a special jubilee publication on Wednesday marking Human Rights Day and 20 years of the Human Rights Ombudsman's Office.
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2014-12-18
The Parliamentary Ombudsman presents the Annual Report 2013 to the Deputy Speaker of the House of Representatives
The Ombudsman, Chief Justice Emeritus Joseph Said Pullicino, presented the Office of the Ombudsman’s Annual Report for 2013 to the Deputy Speaker of the House of Representatives, the Hon. Ċensu Galea.
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2014-12-18
The IOI General Secretariat wishes you a festive holiday season and a happy New Year!
The IOI General Secretariat wishes you all a festive holiday season and a happy New Year! Due to the upcoming holidays, the General Secretariat will not be fully occupied from 24 December 2014 to 6 January 2015. The whole team of the IOI General Secretariat will again be available on 7 January 2015.
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2015-01-08
Public Works Department (PWD) pays three months salary on Ombudsman's directions
On the intervention of the Federal Ombudsman of Pakistan, Mr. M. Salman Faruqui, the employees of the Public Works Department have received their three months salary.
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2014-12-18
La Defensoría pidió informes por fallas en el servicio de agua potable
Luego de que un grupo de vecinos se presentara en la sede Rosario denunciando falencias en el suministro de agua potable, la Defensoría del Pueblo de la provincia de Santa Fe, a cargo de Analía Colombo en la Zona Sur, remitió un pedido de informes al Ente Regulador de Servicios Sanitarios (Enress) para que en un plazo máximo de 15 dias brinde información sobre las zonas afectadas y los clientes eximidos de pago por dichas fallas.
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2014-12-18
Le Défenseur des droits lance un appel à témoignages sur les mutuelles étudiantes
Difficultés pour obtenir une carte vitale, retards de remboursements de frais de santé, absence de réponse aux appels téléphoniques ou aux courriers, perte de documents (déclarations de médecin traitant, réclamations, …). Telles sont les difficultés rencontrées par les étudiants dans leurs relations avec les organismes chargés de la gestion de leur régime obligatoire de sécurité sociale. Le Défenseur des droits lance, deux mois après la rentrée universitaire, un appel à témoignages en direction des étudiants rencontrant des difficultés avec leurs mutuelles
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2014-12-22
APT publishes manual for monitoring immigration detention
Today the use of immigration detention as a migration management tool is on the rise in a large number of countries. The detention of asylum-seekers and migrants represents a growing human rights challenge worldwide. The Association for the Prevention of Torture (APT) therefore produced a practical manual on monitoring immigration detention, which is now available online.
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2014-12-22
Ombudsman probes Water Supplies Department mechanism for handling leaks of private water pipes
On 18 December 2014, the Ombudsman, Ms Connie Lau, declared a direct investigation into the effectiveness of the mechanism of the Water Supplies Department (WSD) for handling leaks (bursts) of private water pipes.
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2014-12-23
Tax reform includes Spanish Ombudsman’s recommendations
The Ombudsman of Spain, Soledad Becerril, has welcomed the fact that the tax reform approved by the lower chamber of Parliament includes recommendations made by the Institution. Accordingly, it moderates the tax hike on the sale of used homes and keeps in place the abatement coefficients that reduce the capital gains tax on the sale of properties, when the value of the sale does not exceed €400,000.
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2015-01-08
PIA reimburses RS. 80,820 to passenger on Ombudsman's directions
Acting upon the directions by the Federal Ombudsman of Pakistan, the Pakistan International Airline (PIA) reimbursed an amount of Rs. 80,820 - that was extra charged by the department from a passenger travelling from Pakistan to the United Kingdom.
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2015-01-08
Presentation of the Strategic Directions of activity of the Office of the Ombudsman for 2015
On the occasion of a presentation of the strategic directions of the Office of the Ombudsman for 2015, the Parliamentary Commissioner for Human Rights, Ms. Valeriya Lutkovska, presented the institution's new official website.
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2015-01-08
MOU signed between the ACRC of Korea and the Ombudsman of the Kingdom of Thailand
On 18 December 2014, the Anti-Corruption and Civil Rights Commission (ACRC) of the Republic of Korea and the Ombudsman of the Kingdom of Thailand extended the bilateral Memorandum of Understanding in Bangkok to keep promoting cooperative activities.
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2015-01-08
Ombudsman orders revenue department for reimbursement of medical charges
A complainant approached Mr. Asad Ashraf Malik, the Provincial Ombudsman of Sindh (Pakistan), stating that the Revenue Department was not reimbursing the medical charges he was entitled to under the rules.
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2015-01-09
Ombudsman orders health authorities to extend medical treatment to the patients of brain tumor and Hepatitis "B"
A complainant approached the Provincial Ombudsman of Sindh, Mr. Asad Ashraf Malik, with the complaint that his father suffered from brain tumor and his three brothers were patients of Hepatitis “B”.
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2015-01-08
A Jordan Ombudsman Bureau with enhanced capacity
The World Bank is mainstreaming citizen engagement through - among other things - supporting the development of Grievance Redress Mechanisms (GRMs), which are used by Ombudsman Institutions as a vehicle to enhance citizen voice and government responsiveness in order to advance citizen-centered governance.
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2015-01-13
APT report on children’s vulnerabilities in detention
The Association for the Prevention of Torture (APT) held a symposium on „Addressing children’s vulnerabilities in detention“ in 2014 and published an outcome report which provides an overview of the context and key principles related to children in conflict with the law and deprived of their liberty, as well as the main risk factors and situations which need to be addressed by NPMs.
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2015-01-14
FRA report on victims of crime in the EU
A research by the European Union Agency for Fundamental Rights (FRA) examines support service provision for victims of crime across the 28 EU Member States, in line with the 2012 EU Victims’ Directive and focuses not on abstract fundamental rights standards but on the final practical results.
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