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2021-05-31Protection services for unaccompanied minors in Europe - Report by the Basque Ombudsman for IOI Europe
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2026-02-13Réservez la date pour le webinaire: " Améliorer l’efficacité dans la résolution des cas " – 3 mars 2026
Rejoignez le Centre de Recherche des Ombudsman Africains (CROA), organe de recherche et de formation de l’Association des Ombudsman et Médiateurs Africains (AOMA), dans le webinaire Améliorer l’efficacité dans le règlement des affaires : Intégration de la médiation et des techniques d’enquête, en collaboration avec l’Institut International de l'Ombudsman (IIO). Ce webinaire aura lieu le mardi 3 mars 2026 à 10h00, (GMT +2). Veuillez cliquer ici pour accéder à la note « Réservez la date ».
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2026-02-13
Save the Date: Webinar "Enhancing Efficiency in Case Resolution" – 3 March 2026
Join the African Ombudsman Research Centre, the research and training arm of the African Ombudsman and Mediators' Association, for their webinar Enhancing Efficiency in case resolution. This event, organised in partnership with the International Ombudsman Institute (IOI), will take place on Tuesday, 3 March 2026 at 10 am (GMT+2). Kindly click here to see the Save-the-Date note.
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2026-02-13
Save the Date – AORC Webinar_Enhancing Efficiency in Case Resolution_3 March 2026 - EN
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2026-02-13
Notez la date _Webinaire du CROA - Améliorer l’efficacité du traitement des plaintes_3 mars 2026 - FR
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2026-02-13
Reserva la fecha del webinario "Mejorando la Eficiencia en la Resolución de Casos" - 3 de marzo de 2026
Únase al Centro Africano de Investigación sobre el Ombudsman (CAIO), órgano de investigación y formación de la Asociación de Ombudsman y Mediadores Africanos (AOMA), en un webinario Mejorando la Eficiencia en la Resolución de Casos: Integrando ADR y Técnicas de Investigación, en colaboración con el Instituto Internacional del Ombudsman (IIO). Este seminario web tendrá lugar el martes 3 de marzo de 2026 a las 10:00 (GMT +2). Por favor haga clic aqui para acceder la reserva de fecha.
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2026-02-13
Save the Date – AORC Webinar_Enhancing Efficiency in Case Resolution_3 March 2026 - EN
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2016-05-03
Code of conduct Casebook - issue 8
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2026-02-12
NSW Ombudsman investigation finds statutory failings in DCJ handling of ROSH reports
A newly released NSW Ombudsman investigation has denounced DCJ’s longstanding practice of closing ROSH reports on the stated basis that it has inadequate resourcing to undertake the necessary investigation and assessment of risk. “No Capacity to Allocate” – The Department of Communities and Justice’s practice of closing ROSH (Risk of Significant Harm) reports found this practice is contrary to DCJ’s statutory responsibilities, but has become ingrained as ‘business as usual’.
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2026-02-12
El Departamento de Educación da la razón al alumnado y obliga a un instituto de L'Hospitalet de Llobregat a modificar su normativa interna sobre el derecho de huelga
La Inspección de Educación asesorará a la dirección del instituto para que modifique sus normas internas y garantice plenamente el derecho del alumnado a tomar decisiones colectivas sobre la asistencia a clase.
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2026-02-12
The Ombudsman Office Hosted a Roundtable Conference for Public Sector Ombudspersons
In December 2025, the Office of the Ombudsman of Israel hosted a roundtable conference, under the auspices of Matanyahu Englman, State Comptroller and Ombudsman of Israel, focused on the methodologies used in handling public complaints. Attendees included ombudspersons and public complaint managers from government ministries, statutory authorities, and state-owned companies.
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2026-02-12
Effective Action by Ombudsman Punjab Secures Educational Scholarships Worth Rs. 6 Million for 78 Students
The Office of the Ombudsman Punjab secured the release of Rs. 6 million in pending educational scholarships for 78 students across the province, following complaints regarding prolonged delays caused by administrative bottlenecks. The students had reported that despite being eligible on merit, their scholarships remained unpaid due to procedural delays within relevant departments and educational institutions.
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2021-03-17
Ombudsman Nova Scotia - Annual Report 2017/2018 - EN
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2021-03-25
Andorra - Raonador del Ciutadà - Annual Report 2013 - CA
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2018-02-15
Macao - CCAC - Annual Report 2011 - EN
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2018-02-15
Macao - CCAC - Annual Report 2016 - EN
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2017-10-23
Australia - Ombudsman SA - Annual Report 2014/2015 EN
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2024-12-19
Successful completion of third phase of awareness campaign about role, responsibility and importance of Provincial Ombudsman
After successful completion of the 2nd phase of the project, the Hon'ble Provincial Ombudsman, Khyber Pakhtunkhwa, decided to expand the awareness program throughout the province. Accordingly, different districts were visited for the purpose. So far, total 18 districts have been visited and awareness campaigns have been organized. This project has been sponsored by the IOI’s Regional Subsidy Programme.
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2018-12-10
Greece - NPM Report 2016 - EN
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2018-12-10
National Preventive Mechanism Against Torture and Ill-treatment - Annual Special Report 2016