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2023-07-28Seoul Metropolitan Government Citizens' Ombudsman Commission- Annual Report 2021
Seoul Metropolitan Government Citizens' Ombudsman Commission- Annual Report 2021
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2020-04-15Social Care institutions are monitored through Social Media
The Seimas Ombudsman Augustinas Normantas has begun the monitoring of social care homes through social media. Having launched a private Facebook group named "A Quarantine in social care institutions," the Human Rights Division of the Seimas Ombudsmen's Office started monitoring of social care institutions by providing the assistance to caregivers and collecting information on challenges with which the institutions face.
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2024-06-06
Ombudsinstitutions from the Benelux meet in Luxembourg
On 29 and 30 May 2024, the national and regional ombudsinstitutions of Benelux had their annual meeting in Luxembourg. The latest developments in the Benelux were discussed but the main topic that they focused on was the right to err.
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2023-03-30
Insécurité et kidnapping en Haïti : l’OPC s’engage à faciliter la coordination du sommet sur la sécurité
L’Office de la Protection du Citoyen (OPC) porte à la connaissance de tous les acteurs étatiques, de la société civile, de la communauté internationale, de la Presse, des partis politiques et de la population en général que l’OPC a été chargé de coordonner l’initiative de la réalisation d’un sommet de haut niveau sur la sécurité en Haïti.
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2024-02-15
Veterans Ombud Releases Update on Letter To Minister of Veterans Affairs Regarding Merlo Davidson Settlement
Veterans Ombud Colonel (Ret’d) Nishika Jardine released an update about the actions Veterans Affairs Canada (VAC) took to resolve unfairness in the way it was reducing disability pensions for some Merlo Davidson class action settlement claimants.
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2020-10-02
Remote media training for IOI members
Online learning and face-to-face training via videoconference. The IOI is pleased to offer its first online training course with a specific focus on media skills. Participants will learn how to approach media interviews with confidence and focus, how to manage difficult questions and how to bring across key messages. The training will be held on 19 November 2020 and is directed specifically at office holders or their respective media spokespersons. Registration is now open!
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2025-07-24
The Greek Ombudsman denounced the suspension of access to asylum following increased mixed flows to Crete
The Greek Ombudsman, Andreas Pottakis, expressed his strong reaction denouncing the three-month suspension of access to asylum for newcomers from North Africa, as it is in direct violation of international and EU law, undermining fundamental principles of the rule of law.
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2020-06-10
Committee on Human Rights discusses issue of monitoring rights of convicts during a quarantine
At the meeting of the Seimas Committee on Human Rights, the issue of ensuring human rights in the institutions subordinated to the Prison Department during an emergency situation was discussed. During the meeting, Augustinas Normantas, the Head of the Seimas Ombudsmen‘s Office, drew the attention of the participants to the fact that quarantine conditions are currently being mitigated; therefore, it is necessary to talk about quarantine mitigation measures in correctional facilities.
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2023-12-14
Malawi Parliament passes Ombudsman (Amendment) Bill
On 7 December 2023, the Malawi Parliament passed the Ombudsman (Amendment) Bill 2023 after close to one and half hours of scrutiny. This bill seeks to amend the Ombudsman Act (Cap. 3:07) in order to clarify and strengthen the legal framework of the jurisdiction and mandate of the Ombudsman.
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2022-10-11
Queensland Ombudsman - Casebook 2020
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2022-12-20
Final Report - A Voice Unheard - EN
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2020-01-08
Ombudsman finds that rights of incapacitated individuals are still unduly restricted
A recent study by the Seimas Ombudsmen revealed that after the ongoing review of the incapacity of individuals, there are still more than 1,600 incapacitated individuals in the country, whose rights have so far been unduly restricted. These particularly puzzling findings were presented by the Seimas Ombudsmen's Office in a report.
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2017-07-20
The Ombudsman receives appreciation from US for fight against trafficking in persons
The Ombudsman's Office of the Republic of Latvia has been nominated for the Latvia's 2017 Trafficking in Persons Report Hero. This nomination reflects the work of the Ombudsman's Office in the field of preventing human trafficking.
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2024-02-08
The Ombudsman of the Republic of Angola receives the Ambassador of the EU in Angola
The Ombudsman of the Republic of Angola, Mrs. Florbela Rocha Araújo, received the Ambassador of the European Union (EU) accredited in Angola, Mrs. Rosário Bento Pais. At the hearing held on 30 January 2024, the Ombudsman requested the support of the EU for the materialization of virtual hearings throughout the country, to increasingly publicize the role of the institution in defending the rights, freedoms, and guarantees of citizens.
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2022-12-21
Rules of the European Region of the IOI (7 December 2022)
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2021-01-25
Recommendations of the Ararteko for improvement of access to public administration in the pandemic
The Ararteko has issued a report with seven recommendations on the improvements needed in Basque public administration to ensure access to offices and services in pandemic times as well as effective enjoyment of rights and to fight digital exclusion.
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2017-03-27
Ombudsman and Medical Council agreement will benefit the public and health services
On 23 March 2017, the Medical Council and the Office of the Ombudsman signed a Memorandum of Understanding (MoU) that will allow for the exchange of information and complaints between both offices. The MoU will benefit both the public and health services. The agreement will also establish procedures to assist members of the public in accessing the services of both organisations.
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2019-04-23
Ombudsman and GIV to form bilateral MOU and the ASEAN Ombudsman Forum (AOF)
On 5 – 7 March 2019, a delegation from the Thai Ombudsman office, headed by Mr. Raksagecha Chaechai, Secretary-General, went on a working visit to Hanoi, Vietnam, and met with key officials of the Government Inspectorate of Vietnam (GIV), fellow Ombudsman colleague in another member State of the Association of Southeast Asian Nations (ASEAN).
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2022-02-08
Commissioner of Official Languages - Annual Report 2011/2012 - EN
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2023-11-15
USOA - 40th Annual Conference - Information Leaflet