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2023-03-30CNDH México - CNDH y Asociación Nacional de Exombudsman suman esfuerzos para proteger y promover los DDHH en México - ES
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2023-03-30Síndic de Greuges de la Cominitat Valenciana - Tablas y gráficos en los que se plasma la actividad de la institución en el ejercicio 2022 en cifras - ES
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2023-03-29Seoul Metropolitan Government Citizens' Ombudsman Commission - Annual Report 2022 - EN
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2023-05-15Reception at the Austrian National Council at the invitation of the President of the National Council, Wolfgang Sobotka (© Parlamentsdirektion/Thomas Topf)
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2023-02-09Ombudsman issues guide for care providers on good record keeping
The Local Government and Social Care Ombudsman issued a guide to help care providers learn from its complaints involving record keeping. The new guide focuses on a number of case studies highlighting the common issues the Ombudsman sees, and also includes good practice tips to help providers avoid the problems from occurring in their own settings.
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2023-02-09Serious shortcomings in the terminal and postoperative care of older people
Deputy-Ombudsman Maija Sakslin has solved several complaints related to the inhuman treatment of older people and the use of strong restrictive measures during physical pain or terminal care or after surgery. The Deputy-Ombudsman has drawn attention to the fact that the complaints mention the same serious shortcomings.
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2023-02-09Publication d’une étude sur le critère de la vulnérabilité économique
Le Défenseur des droits publie une étude intitulée « La particulière vulnérabilité économique : éclairages sociologiques en vue d’une meilleure appréhension par le droit de la non-discrimination ». Cette étude met en lumière les freins et obstacles à la mobilisation juridique du critère de discrimination relatif à la particulière vulnérabilité résultant de la situation économique (PVE).
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2023-02-09Reunión en Madrid para impulsar los procesos de colaboración entre instituciones
En una reunión en Madrid, el Defensor del Pueblo, Ángel Gabilondo, y los defensores autonómicos subrayan la necesidad de mejorar el acceso a la Atención Primaria y a todos los servicios para los que se requiere atención personalizada.
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2023-02-09La CDHCM avanza en la consolidación del proceso de proximidad y territorialidad a través de sus 16 delegaciones
En el marco del sexto aniversario de la promulgación de la Constitución Política de la Ciudad de México, la Comisión de Derechos Humanos de la Ciudad de México (CDHCM) ha avanzado en la consolidación del proceso de proximidad y territorialidad a través de sus 16 delegaciones en igual número de alcaldías.
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2023-02-09Ombudsman attends symposium of Justice and Accountability Programme
The Office of the Ombudsman attended the closing symposium of the 5 year Justice and Accountability Programme called Chilungamo at Bingu International Convention Centre in Lilongwe. Through this program, the office received funding to implement seven main activities which were packaged into four strategic areas of resolution of backlog of cases, public awareness, stakeholder engagement and capacity building.
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2023-02-09Next Best Practice Paper deals with mediation as an effective tool in complaint investigation
The mediation process is a tool that enables personal interaction and respectful and direct dialogue for promoting dispute resolution. It has existed in many countries for several decades as an alternative to the classic complaint handling procedure. Issue 8 of the IOI’s Best Practice Paper series was developed by the Ombudsman and State Comptroller of Israel and draws on the office’s vast experience in this field.
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2023-03-27Seoul Metropolitan Government Citizens' Ombudsman Commission - Annual Report 2022 - EN
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2023-03-27Seoul Metropolitan Government Citizens' Ombudsman Commission - Annual Report 2022 - EN
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2022-06-08Control Yuan - Annual Report 2021
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2023-05-12The school was visited by the Consultant to Provincial Ombudsman Sindh
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2023-05-12Complaint Handling Forum
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2023-05-10Control Yuan
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2023-05-10Consejo Asesor Catalán
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2023-03-23Organisation d’un Comité Régional de Développement (CRD) à Kédougou sur l’institution du Médiateur de la République
Dans le cadre du suivi de la mise en œuvre de son plan stratégique de développement, le Médiateur de la République a effectué, du 07 au 09 mars 2023, une visite de travail à Kédougou, dans le Sénégal oriental.
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2023-03-23Issue 7 – Hybrid corruption Ombudsman (March 2022)