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2025-08-05Ombudsman Sindh and Legal Aid Society join hands to expand access to justice
In a significant step toward enhancing legal empowerment and public grievance redressal, the Office of the Provincial Ombudsman Sindh and the Legal Aid Society entered into a Memorandum of Understanding at a formal ceremony held on 30th July, 2025 at the Ombudsman Sindh Office. The agreement outlines mutual cooperation in key areas such as complaint referral systems, legal assistance for underserved communities, joint public awareness campaigns, and capacity-building programs aimed at strengthening institutional outreach.
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2025-07-31
El Defensor del Pueblo de Navarra-Nafarroako Arartekoa sitúa la integración y la vivienda como “los retos más urgentes para la sociedad navarra en el corto plazo”
El acto de celebración del 25 aniversario de la Ley 4/2000, de 3 de julio, que dio origen al Defensor del Pueblo de Navarra-Nafarroako Arartekoa reunió este miércoles en el Parlamento de Navarra a cerca de 150 invitados. Entre todos ellos, destacó la presencia de algunos de los agentes sociales e institucionales más importantes y representativos de la Comunidad foral.
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2025-07-31
Nomination du nouveau Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles
Le 16 juillet 2025, M. Nicolas Lagasse a prêté serment en tant que nouveau Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles, devant les Présidents du Parlement de la Fédération Wallonie-Bruxelles, Benoît Dispa et du Parlement de Wallonie, Willy Borsus.
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2025-07-31
Ombudsman Sindh sets regional benchmark in public outreach, complaint resolution, and humanitarian collaboration
The Office of the Provincial Ombudsman Sindh, in partnership with the Pakistan Red Crescent Society (PRCS) Sindh, hosted a high-impact awareness seminar on 24th July 2025, which aimed at enhancing citizen engagement, improving access to justice, and fostering collaborative humanitarian action.
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2015-06-19organogram-final
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2016-11-09
Code of Conduct Casebook - Issue 10 (Welsh)
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2023-05-22
Procuraduría de los Derechos Humanos - Annual Report 2022 - ES
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2015-08-06
Banking Mohtasib (Ombudsman) Pakistan - Annual Report 2014 - EN
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2025-07-24
ACRC Introduces Generative AI to the e-People System - Initiating Innovation in AI-Based Civil Complaint Services
The Anti-Corruption and Civil Rights Commission launched the pilot generative AI service based on a domestic large language model. It plans to continuously advance its civil complaint services by incorporating AI technology into various civil complaint handling tasks.
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2025-07-24
Velislava Delcheva is the new Ombudsman of the Republic of Bulgaria
With 123 votes in favour, 92 against and 5 abstentions, MPs elected Velislava Delcheva as the new Ombudsman of the Republic of Bulgaria. She was supported by the votes of GERB-SDS, BSP-United Left, ITN, DPS-New Beginning, and four independent MPs.
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2021-05-31
SCOAF - Annual Report 2020 - EN
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2017-10-23
Australia - Ombudsman SA - Annual Report 2009/2010 EN
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2023-07-07
Ombudsman State of Schleswig-Holstein – Annual Report on Social Affairs 2022 (GER)
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2025-07-17
Ombudsperson visited municipality of Leposavic
On Thursday, 10 July 2025, the Ombudsperson, Mr. Naim Qelaj, visited the village of Leshak in Leposavic and met with the residents who submitted their complaints regarding the notification by the municipal authorities for the release of public property on which 12 houses are built.
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2025-07-16
Ombudsman nullifies recruitments at tax collecting body
The Honorable Ombudsman Grace Tikambenji Malera has nullified recruitment of 8 Call Center Agents for the Malawi Revenue Authority (MRA), saying it was done without following the due process, proper procedures and rules. According to Ms Malera, authorities within the MRA used word of mouth to announce the existing vacancies, a thing she has said is tantamount to Maladministration.
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2021-03-02
Médiateur de la Wallonie et de la Fédération Wallonie-Bruxelles - Rapport annuel 2010-2011 - FR
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2017-12-06
Provincial Ombudsman Punjab - Annual Report 2012 - EN
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2025-07-11
Improving the Indonesian Ombudsman’s Contribution in Implementing and Achieving the SDGs
The Ombudsman’s work in enhancing public service delivery across all levels of government significantly impacts the advancement of Goal 16 of the SDGs. With the SDGs target period concluding in 2030 and progress still lagging, the Ombudsman’s contributions should be continuously promoted. Therefore, the institution issued a concise book presenting a collection of nine articles that document the institution’s efforts in supporting SDG Goal 16 and other related goals. The content reflects oversight results on public services spanning ministries, agencies, and local governments, demonstrating increasing compliance with service standards achieved over nearly ten years.
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2025-07-11
El Defensor del Pueblo solicita información al Ministerio de Transporte sobre la interrupción de la circulación ferroviaria entre Madrid y Sevilla
La institución Defensor del Pueblo se ha dirigido al Ministerio de Transporte y Movilidad Sostenible, a través de una actuación de oficio, para conocer el alcance de lo sucedido el pasado 30 de junio en la línea ferroviaria que une Madrid con Sevilla en el tramo Yeles-La Sagra (Toledo).
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2025-07-11
Recordatorio: Seminario web del CAIO tiene lugar el 15 de julio de 2015
Únase al Centro Africano de Investigación sobre el Ombudsman (CAIO), órgano de investigación y formación de la Asociación de Ombudsman y Mediadores Africanos (AOMA), en un seminario web estratégico sobre el tema «Refuerzo de la aplicatión: Garantizar la execución efectiva de las recomendaciones del Defensor del Pueblo», en colaboración con el Instituto Internacional del Ombudsman (IIO). Este seminario web tendrá lugar el martes 15 de julio de 2025 a las 10:00 (GMT +2). Haga clic aquí para obtener la invitación definitiva y más información sobre los ponentes.