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2015-06-01Open letter concerning Mediterranean refugee crisis
The tragic events of the past months where hundreds of people lost their lives in the Mediterranean Sea have filled the world with tremendous shock. Behind this humanitarian disaster lies a deep human rights crisis, where migrants try to flee from war or poverty. The IOI therefore calls on its members in an open letter to encourage their respective governments and administrations to join forces to find solutions for this refugee crisis.
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2015-06-01
Formation
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2015-06-01
Recherche
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2015-06-01
Amérique du Nord
Pour plus d'informations sur la Région Amérique du Nord de l'IIO veuillez lire ici.
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2015-06-01
Formación
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2015-05-31
Ombudsman opens investigation to promote transparency of "trilogues"
The European Ombudsman, Emily O'Reilly, has opened an investigation into the transparency of "trilogues" with a view to boosting transparent law-making in the EU. Trilogues are informal negotiations between the European Parliament (EP), the Council and the Commission aimed at reaching early agreements on new EU legislation.
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2015-05-31
Vulnerable woman forced to fund own care, after both legs were amputated
The joint investigation by the Parliamentary and Health Service Ombudsman and the Local Government Ombudsman found the woman was left without the right care package for more than a year, because of a dispute between Sheffield City Council and Sheffield Health and Social Care NHS Foundation Trust, a mental health trust.
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2015-05-29
President Lauds Ombudsman`s role in disposing complaints within 60 days
While addressing members of the Federal Advisory Committee on Reforms and Speedy Complaint Resolution and Federal and Provincial Ombudsmen of Pakistan, the President of Pakistan expressed his appreciation of the concept of speedy resolution of complaints at the doorsteps of the common man, free of cost, evolved by the Ombudsmen and the committee. The Federal Advisory Committee comprises of eminent and renowned personalities of Pakistan with a record of public service in the country.
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2015-05-29
Políticas del IIO
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2015-05-26
América del Norte
Lea aquí para más información sobre la Región de América del Norte.
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2015-05-22
Structure
The International Ombudsman Institute is organised in regional chapters in Africa, Asia, Australasia & Pacific, Europe, the Caribbean and Latin America, and North America.
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2015-05-22
About the IOI
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2015-05-22
By-Laws
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2015-05-22
Policies, Principles & Declarations
As the only global organisation representing Ombudsman institutions, IOI considers policy areas that are of specific importance to its members and therefore contributes to improving public services around the world.
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2015-05-20
Too many people dying without dignity, Ombudsman service report finds
End of life care could be improved for up to 355,000 people a year in England, according to a report published by the Parliamentary and Health Service Ombudsman. The report highlights tragic cases where people's suffering could have been avoided or lessened with the right care and treatment, as they approached the end of their lives.
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2015-05-18
Distinguished consumer and health champions join the Parliamentary and Health Service Ombudsman’s board
Julia Tabreham, founder and chief executive of Carers Federation, and Ruth Sawtell, who has an extensive complaint handling, health regulation and audit background, have been appointed to the Parliamentary and Health Service Ombudsman’s board as non-executive directors.
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2015-05-18
Ombudsman probes Lands Department's system of regularisation of illegal occupation of Government land and breach of lease conditions
The Ombudsman, Ms Connie Lau, declared today (May 7) a direct investigation into the Lands Department (LandsD)’s system of regularisation of illegal occupation of Government land and breach of lease conditions. The aim is to identify any impropriety involved.
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2015-05-13
Victorian Ombudsman welcomes government response on age care facility
The Ombudsman welcomed the government's acceptance of her recommendation to make ex gratia payments to former residents of the Mentone Gardens aged care facility. Victorian Ombudsman Deborah Glass is pleased the government is taking steps to make redress.
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2015-05-13
Study of injury reports on people deprived of their liberty
The medical examination of persons deprived of their liberty who have injuries is a crucial preventive tool. In the course of its activity as the NPM, the Spanish Ombudsman decided that a study should be made to analyze the state of injury reports in the Spanish health and legal systems.
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2015-05-13
State of democracy, human rights and the rule of law in Europe
It is widely accepted that democracy promotes peace among nations, reduces the abuse of power and encourages societies to live in harmony. Upholding human rights undeniably fosters democratic security. A report by the Secretary General of the Council of Europe (CoE) focuses on the state of democracy, human rights and the rule of law in Europe.