The IOI is committed to promoting and developing the concept of the Ombudsman and it does so in a variety of ways: it encourages the creation and development of Ombudsman institutions where they do not already exist, it funds research, provides training and promotes information exchange and shared learning.
In its ongoing dialogue with key international organizations and stakeholders, the IOI also engages in Ombudsman-related topics and issues statements on behalf of its entire membership.
As the only global organisation representing Ombudsman institutions, IOI considers policy areas that are of specific importance to its members and therefore contributes to improving public services around the world.
UN Resolution on Ombudsman and Mediator Institutions (Dec. 2024)
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A/RES/79/177 – The role of Ombudsman and mediator institutions in the promotion and protection of human rights, good governance and the rule of law (resolution adopted by the General Assembly on 17 December 2024) (214,1 KiB)
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A/RES/79/177 – El papel de las instituciones de Ombudsman y mediadores en la promoción y protección de los derechos humanos, la buena gobernanza y el estado de derecho (resolución aprobada por la Asamblea General el 17 de diciembre de 2024) (200,5 KiB)
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A/RES/79/177 – Le rôle des institutions des Ombudsmans et des institutions de médiation dans la promotion et la protection des droits humains, de la bonne gouvernance et de l’état de droit (résolution adoptée par l’Assemblée générale le 17 décembre 2024) (213,8 KiB)
IOI General Assembly Declarations
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The Hague Declaration (May 2024) (146,9 KiB)
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Dublin Declaration (May 2021) (203,7 KiB)
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Bangkok Declaration (November 2016) (316,8 KiB)
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Wellington Declaration (November 2012) (91,3 KiB)
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Declaración de La Haya (mayo de 2024) (50,8 KiB)
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Declaración de Dublín (mayo de 2021) (119,3 KiB)
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Declaración de Bangkok (noviembre de 2016) (329,1 KiB)
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Declaración de Wellington (noviembre de 2012) (62,9 KiB)
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Déclaration de La Haye (mai 2024) (157,6 KiB)
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Déclaration de Dublin (mai 2021) (272,5 KiB)
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Déclaration de Wellington (novembre 2012) (143,7 KiB)
Venice Principles (March 2019)
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Principles on the Protection and Promotion of the Ombudsman Institution adopted by Venice Commission (“Venice Principles”) (266,7 KiB)
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Principios sobre la protección y la promoción de la institución del Defensor del Pueblo adoptado por la Comisión de Venecia (“Principios de Venecia”) (201,2 KiB)
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Principes sur la protection et la promotion de l’institution du médiateur adoptés par la Commission de Venise (“Principes de Venise”) (266,7 KiB)
Other IOI resolutions, declarations and statments
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IOI - COVID-19 Resolution (193,1 KiB)
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IIO - Resolución COVID-19 (199,5 KiB)
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IIO - Résolution relative à la pandémie de COVID-19 (203,9 KiB)
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Vienna Declaration in support of the National Ombudsman of Argentina (April 2017) (278,7 KiB)
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How Privatisation affects Ombudsmen (May 2015) (96,8 KiB)
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Cómo la privatización afecta a los Ombudsman (mayo de 2015) (98,9 KiB)
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Conséquences de la privatisation des services pour les Ombudsman (mai 2015) (100,0 KiB)