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2026-03-20When it comes to small claims, councils can't outsource their obligation to treat people fairly
Tabled in Parliament on 18 March 2026, a new investigation report by the Victorian Ombudsman "Outsourcing small claims handling: How councils manage fairness and responsibility" looked into local councils' use of small claims handlers to manage claims for injury or property damage that fall below the excess in their insurance policy.
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2026-03-20
Naveed Kamran Baloch takes over as 9th regular Mohtasib (Federal Ombudsman) of Pakistan
Mr. Naveed Kamran Baloch took oath of his office on 4 March, 2026 as the 9th regular Wafaqi Mohtasib (Federal Ombudsman) of Pakistan for a four-year term. The oath was administered by the President of the Islamic Republic of Pakistan, Mr. Asif Ali Zardari, at a ceremony held at the Aiwan-e-Sadr, Islamabad.
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2026-03-20
Communication with patients on healthcare waiting lists
The Northern Ireland Public Services Ombudsman’s follow-up report shows that since its report in 2023 there has been progress in how the healthcare system provides information to patients on waiting lists.
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2026-04-10The Ombudsman's report is now available
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2026-04-10
Workshop on "Disposal of Revenue Complaints"
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2026-04-10
The investigation report is now available
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2026-04-10
Mr. Il Yeon JUNG appointed ACRC Chairperson
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2026-04-10
Dott. Marino Fardelli organiza la III Conferencia internacional en Roma
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2026-04-10
Le rapport d’activité de l’année 2025
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2026-04-10
Dott. Marino Fardelli organise la III Conférence international des Ombudsmans à Rome
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2026-04-10
Barbara Finlay, l’Ombudsman intérimaire de l’Ontario
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2026-04-10
Barbara Finlay, Acting Ombudsman Ontario
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2026-04-10
Ms Kelly Burke, newly appointed Commissioner of Official Languages of Canada
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2026-04-10
Dott. Marino Fardelli organises the III International conference in Rome
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2026-04-10
Mme Kelly Burke, la commissaire aux langues officielles du Canada
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2026-01-21
El Procurador del Común en 2025 tramitó 6.410 nuevos expedientes, derivados de 2.206 quejas y 143 actuaciones de oficio
León y Valladolid vuelven a ser las provincias de la Comunidad que acumulan un mayor número de quejas. Administración local, Fomento, Empleo Público y Sanidad son las materias que acaparan el mayor número de quejas presentadas. Se han recibido 17 quejas múltiples que han dado lugar a la tramitación de 4.078 expedientes.
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2026-01-22
Defensoría en Herrera capacita a funcionarios sobre la no discriminación
Con el objetivo de fortalecer una cultura institucional basada en el respeto a los derechos humanos, la Defensoría del Pueblo regional de Herrera desarrolló una jornada de capacitación dirigida a funcionarios públicos de la provincia de Herrera, bajo el tema “Aplicación de los Derechos Humanos y la importancia de la no discriminación en las instituciones públicas”.
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2026-03-27
Danish Parliamentary Ombudsman - Thematic report 2025 - EN
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2026-03-13
Ontario Ombudsman releases Indigenous Services Plan, commits to ongoing dialogue to improve public service delivery for Indigenous Peoples
On 12 March 2026, Ontario Ombudsman Paul Dubé released his Office’s Indigenous Services Plan, committing to internal improvements and external engagements to help ensure public services in Ontario respect Indigenous rights.
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2026-03-13
Webinar recording now available: AORC Webinar on „Integrating ADR and Investigative Techniques in Ombudsman Case Resolution”
On 3 March 2026, the African Ombudsman Research Centre (AORC) held a webinar on Integrating ADR and Investigative Techniques in Ombudsman Case Resolution. Click here to read the contributions and access the recordings.
