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2021-08-25Dudley council to refund care home fees following Ombudsman investigation
Dudley council has agreed to refund care home top-up fees for concerned families whose relatives were not offered an affordable placement, because of a Local Government and Social Care Ombudsman investigation. The agreement has come following a complaint from a man about care home top-up fees he paid for his mother’s care.
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2025-06-26
La Défense Civique italienne devient un point de référence croissant en Europe
À l'occasion de la réunion du Coordonnateur National des Défenseurs Civiques italiens, qui s’est tenue à Alghero les 20 et 21 juin 2025, deux invités internationaux de renom ont pris part aux travaux : Xavier Cañada Bonaetxea, Raonador del Ciutadà d’Andorre, et Javier Hernández Garcia, ancien Lugarteniente du Justicia de Aragón. Leur participation active a confirmé la place centrale croissante du système italien de Défense Civique dans le paysage européen, notamment en ce qui concerne les droits fondamentaux, l’accès à l’administration publique, la médiation institutionnelle et la protection des personnes vulnérables.
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2021-08-17
Victorian Ombudsman investigates EPA’s approval of spoil location sites for West Gate Tunnel Project
The Victorian Ombudsman has launched an investigation into the Environment Protection Authority’s (EPA) decisions to approve sites to receive spoil from the West Gate Tunnel Project. The investigation follows community concern about where tonnes of spoil from the West Gate Tunnel Project will be located and complaints made to the Ombudsman’s office about the project.
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2021-10-20
Protector of Citizens calls on citizens’ solidarity in combating Covid-19
Today, the Protector of Citizens, Mr. Zoran Pašalić, appealed to the citizens of the Republic of Serbia to show solidarity in the fight against Covid-19 by adhering to the prescribed measures and by getting vaccinated and urged the competent authorities that prescribe and implement protection measures to postpone all types of mass gatherings for some time.
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2021-10-20Jornadas de debates “Deuda pública y derechos: hacia nuevas estrategias y horizontes” - Invitación y Programa
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2021-08-16
IACA Webinar on Corruption, Conflict of Interest, and Whistleblowing in Public Administration
The International Anti-Corruption Academy (IACA) is happy to invite you to a webinar on “Corruption, Conflict of Interest, and Whistleblowing in Public Administration”, organized jointly by IACA, Stretton Institute of the University of Adelaide, and the Centre for the Study of Corruption at the University of Sussex, on 2 September 2021, at 13:00 CET.
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2021-12-22
The Parliamentary Ombudsman of Malta is calling for attention: Its recommendations have not been heard
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2021-08-12
Se llevó a cabo un taller para visibilizar discursos de odio en las redes sociales
La Defensoría del Pueblo, junto a la Defensoría de Niñas, Niños y Adolescentes y a la ONG Faro Digital, brindó un taller destinado a capacitar a las personas para identificar discursos de odio en redes sociales y tomar acciones que permitan frenarlos.
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2021-12-16
Ceremonia de apertura del taller de capacitación
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2021-12-15
publicación del Programa “Empresas de propiedad estatal y derechos humanos”
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2021-08-05
Gabriel Savino y Jorge Henn, a cargo de la Defensoría del Pueblo de Santa Fe
Los actuales defensores Adjuntos estarán al frente de la institución encargada de proteger y promover derechos. Ambos trabajarán de manera mancomunada para impulsar una mayor cercanía con la ciudadanía y ampliar los servicios del organismo.
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2021-10-08
Publication on the fundamentals of effective fact-finding
The latest book by Gareth Jones – who directed many impactful investigations for the Office of the Ontario Ombudsman – is entitled How To Investigate: The Fundamentals Of Effective Fact-Finding and published by Thomson Reuters.
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2021-10-07
Cuestionario acerca del Rol del Defensor del Pueblo (Ombudsperson) en la Promoción de los Derechos de las Personas Mayores en la Era de Longevidad - ES
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2021-08-02
Applications for the position of Ombudsman and Information Commissioner of Ireland
Applications are sought from suitably qualified individuals who wish to be considered for the role of Ireland’s next Ombudsman and Information Commissioner. The closing date for receipt of completed applications is Thursday, 26th August, 2021 at 3 pm.
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2021-12-09
Ombudsman of Curacao, Mr Keursly Concincion, Prime Minister Sint Maarten, Mrs. Silveria Jacobs, Ombudsman Sint Maarten, Mrs. Gwen Mossel, National Ombudsman, Mr. Reinier van Zutphen
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2021-12-07
El 3 de diciembre, el Día internacional de las personas con discapacidad
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2021-07-30
Ombudsman’s statement on hate speech and its implications on promoting racism and xenophobia
On July 13, 2021, the Commissioner for Administration and the Protection of Human Rights, in the framework of its competences as an Equality Body, issued a Statement regarding the phenomenon of speech that promotes/incites racism and xenophobia and the specific implications that such speech has when it is expressed online through the internet.
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2021-07-30
Protecting human rights in prisons while preventing radicalization - a guide for detention monitors
Preventing and countering violent extremism and radicalization that lead to terrorism (VERLT) is an area of increasing focus at the international, regional and national levels. This also applies to the prison context, due to fears that prisons may represent breeding grounds for VERLT. In a joint project, the OSCE Office for Democratic Institutions and Human Rights (ODIHR) and Penal Reform International (PRI) prepared a guide, which seeks to provide detention monitors with an enhanced understanding of VERLT and discusses the key human rights issues arising in the context of preventing and countering VERLT in prisons.
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2020-01-27
10 Keys to effectively communicate human rights
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2021-07-29
La situation des enfants français détenus dans les camps au nord-est de la Syrie
Saisie depuis 2017 de plusieurs réclamations de familles portant sur la situation d’enfants français et de leurs mères retenus dans les camps au nord-est de la Syrie, la Défenseure des droits a adressé des observations au Comité des droits de l’enfant, en qualité de tiers-intervenant au titre de sa mission de défense des droits et de l’intérêt supérieur de l’enfant que lui confie la loi organique du 29 mars 2011.
