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2015-03-19Successful Webinar on „Ombudsman Innovations for advancing Open Government“
On 17 March 2015 a successful Webinar co-sponsored by the Open Government Partnership (OGP), the World Bank Governance Global Practice (GGP) and the International Ombudsman Institute (IOI) was held.
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2015-03-19Ombudsman posts 17 FIPPA and PHIA investigation reports online
Manitoba Ombudsman has posted 17 new investigation reports under The Freedom of Information and Protection of Privacy Act (FIPPA) and The Personal Health Information Act on its website.
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2015-03-19Webinar Agenda - Webinar - 17 March 2015
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2015-03-18Administrations accepted 72% of Ombudsman’s recommendations
Ombudsman Becerril presented the institution’s Annual Report for 2014. The Office received 23,186 and made 467 recommendations, 72% of which were accepted by the public administration.
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2015-03-18Los contenedores de basura de la Ciudad no son accesibles para las personas con discapacidad
La Dirección de Servicios Públicos dependiente de la Subsecretaría de Derechos Políticos y Ciudadanos de la Defensoría del Pueblo elaboró un informe en el que revela que las personas con discapacidad no pueden acceder a los contenedores de residuos sólidos urbanos existentes en la CABA. El objetivo del trabajo es analizar la problemática desde sus aspectos jurídico-normativos y de las situaciones y hechos cotidianos detectados para arribar a algunas propuestas tendientes a su solución.
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2015-03-18Press Release: Ombudsman's Annual Report 2014
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2015-03-18Informe de la Defensoría - Contenedores de basura no son accesibles para los discapacitados - Marzo 2015
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2015-03-17Mejoras en la aplicación de los derechos sexuales y reproductivos de las mujeres en la Comunidad Valenciana
El Síndic de Greuges de la Comunitat Valenciana insiste en las medidas de formación y apoyo a la inserción laboral de las mujeres con discapacidad. El Síndic de Greuges de la Comunitat Valenciana acaba de dirigir a la Administración una serie de recomendaciones para avanzar en materia de igualdad, en concreto sobre los derechos sexuales y reproductivos de las mujeres.
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2015-03-17Economist Intelligence Unit report on business and human rights
New policy report by the Economist Intelligence Unit, sponsored by the Universal Rights Group, on "The Road From Principles To Practice: today's challenges for business in respecting human rights".
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2015-03-17spain om-valencia recomendaciones-salud-sexual-y-reproductiva march-2015 es
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2015-03-16Vulnerable elderly woman suffers severe facial bruising in hospital that failed her
A woman in her 90s suffered serious bruising to her face just before she died after falling in hospital, a Parliamentary and Health Service Ombudsman investigation found. The vulnerable lady was admitted to hospital with a chest infection and suffered severe bruising to her face when she fell out of bed, when an agency health care assistant was changing her bedding.
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2015-03-13Signing of Memorandum of Understanding with ICC in Geneva
The 28th Annual Meeting of the International Coordinating Committee (ICC) of National Institutions for the Promotion and Protection of Human Rights in Geneva was marked by the official signing of a Memorandum of Understanding between the ICC and the IOI on 12 March 2015.
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2015-03-12Ombudsman receives 10,000+ complaints about Hydro One
Investigation update: 4,075 cases resolved as systemic probe continues. Just 13 months after launching an investigation into billing and customer service problems at Hydro One, Ontario Ombudsman André Marin announced today his office has received more than 10,000 complaints about the utility – its highest total, by far, for any investigation to date.
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2015-03-12Hydro One Investigation - Facts and Highlights (March 2015)
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2015-03-12Hydro One Investigation - Press Conference Opening Remarks (March 2015)
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2015-03-11Local Government Ombudsman asks if children are being failed by complaints system
The pressures on the complaints system for children’s care services are being highlighted in a new report by the Local Government Ombudsman (LGO). In a number of case studies the LGO shows some of the common issues it sees in children’s social care complaints, including failure to recognise a children’s service complaint or long delays in the process.
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2015-03-11Victorian Ombudsman to investigat allegations of abuse in the disability sector
There has been widespread concern about the way in which allegations of abuse in the disability sector are handled. In response, the Victorian Ombudsman announced an investigation into how such allegations are reported and investigated.
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2015-03-10La Defensoría ya es miembro activo del IIO
La Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires fue admitida en diciembre de 2014 como miembro del Instituto Internacional del Ombudsman (IOI) con derecho a voz y voto.
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2015-03-09GPSA Knowledge Platform - Guidelines - EN
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2015-03-09GPSA Knowledge Platform - Guidelines - EN