Search for
Your search results for „office”
-
2025-03-21Ombudsman announces results of direct investigation operation into Housing Department’s handling of illegal parking in public housing estates
On 13 March 2025, the Ombudsman, Mr Jack Chan, announced the completion of a direct investigation operation into the Housing Department ("HD")'s handling of illegal parking in public housing estates, and made 12 recommendations for improvement to the HD.
-
2022-10-10
PHSO survey finds that older generations are least likely to complain about NHS if unhappy
A survey conducted by the Office of the Parliamentary and Health Service Ombudsman (PHSO) found that those most likely to have used the National Health Service (NHS) during the pandemic are least likely to have complained if they were unhappy with the service.
-
2022-08-01
New Catalan Ombudsman appointed
The Síndic de Greuges de Catalunya (Catalan Ombudsman) has a new incumbent, Ms. Esther Giménez-Salinas i Colomer. Ms. Giménez-Salinas was elected by the Catalan Parliament on 30 June and took office on 14 July 2022.
-
2025-05-09
Ombudsman Interviewed on "That OA Thing" Podcast
The Ombudsman Association's Podcast, "That OA Thing" recently interviewed Ombudsman Ger Deering for its most recent episode. Hosted by OA Chief Executive Donal Galligan, the podcast focuses on the role of the Ombudsman.
-
2022-09-28
Ombudsman publishes Annual Report
The South Australian Ombudsman’s 2021-22 Annual Report was tabled in parliament on 27 september 2022. The Ombudsman, Mr Wayne Lines, reported that for the first time in the office’s history, his office received over 5,000 complaints about state and local government, of which 4,948 were responded to during 2021-22.
-
2025-07-24
Ombudsman tables Special Report on Marine and Ports
Michael DeSilva, the Ombudsman for Bermuda, has submitted a Special Report to the Speaker of the House of Assembly. The report, entitled "Between a Dock and a Hard Place: An Investigation into Marine and Ports' Failure to Implement a Planning Condition for a Mooring Registration", follows an investigation into a complaint made by the children of a local fisherman who had moored his boat in a cove for over six decades. The report concerns the Department of Marine and Ports Services' failure to implement key recommendations addressing a decades-long administrative error that has left a local fishing family without access to their mooring.
-
2025-07-04
IOI European Region Quarterly Newsletter - April - June 2025
Kindly click here to read the IOI European Region’s Quarterly Newsletter for the period from April 2025 to June 2025.
-
2025-07-04
Ombudsman Quarterly Review - Winter 2025 edition
Kindly click here to read the first Ombudsman Quarterly Review since the appointment of the new Chief Ombudsman of New Zealand, Mr. John Allen, including introductory words by Chief Ombudsman Allen.
-
2025-07-04
June 2025 Issue of Waka Tangata APOR E-News now available
The Waka Tangata APOR E-News includes news and views from integrity organisations in the Pacific and Australasian Region. The June 2025 Issue number 15 of the Waka Tangata APOR E-News is now available.
-
2021-09-16
Introducing the Malawi Ombudsman – Ms. Grace Malera
The Office of the Ombudsman Malawi has a new Ombudsman with effect from 1 September 2021 and her name is Ms Grace Tikambenji Malera.
-
2022-05-27
MoU for academic cooperation with Administrative Court and Constitutional Court
The Office of the Ombudsman of Thailand has signed Memoranda of Understanding to ensure closer cooperation and exchange with the Constitutional Court and the Administrative Court of the Kingdom of Thailand.
-
2025-07-11
NSW Ombudsman places agencies on notice about any attempts to block complaints to integrity bodies
A special report by the NSW Ombudsman has recommended that Government agencies be formally reminded that they are not to block individuals from making a report or complaint to NSW integrity bodies.
-
2022-10-13
Ombudsman publishes Newsletter summary
The Office of the Ombudsman of Latvia published a news summary for September 2022. This month’s discussed topics include the Civic Engagement Month, the Call for Support for all households regardless of the type of heating used, the Submission for the 8th "Annual Award for Supporting People with Disabilities" and many more.
-
2022-04-13
6th Newsletter on the situation on the Ukrainian-Hungarian border
In its 6th newsletter edition, the Office of the Hungarian Commissioner for Fundamental Rights reports, amongst others, about the opening of a new information point at the BOK Sports Hall (Budapest Olympic Centre) and about a meeting of Commissioner for Fundamental Rights, Dr. Ákos Kozma, with Chief Ombudsman of Turkey, Mr. Şeref Malkoç, and Ombudsman for the Rights of Women and Children, Ms. Celile Özlem Tunçak.
-
2022-02-02
Commissioner Stylianou - Lottides submits Annual Reports 2020 to the President of the Republic of Cyprus
On 20 January 2022, the Commissioner for Administration and the Protection of Human Rights, Mrs. Maria Stylianou - Lottides, submitted the Annual Report of her Office for the year 2020, as well as the individual Annual Reports detailing the work and action of the Office under the other mandates of the Commissioner, to Mr. Nicos Anastasiadis, President of the Republic of Cyprus.
-
2025-07-04
Inspector's report on men's rural prison released
On 19 June, the Palen Creen Correctional Centre inspection report was tabled in parliament. The report was prepared by the Queensland Ombudsman, Anthony Reilly, who is also the Inspector of Detention Services. The report makes 27 recommendations for areas of improvement for the men’s rural prison.
-
2025-06-12Ombudsman Thailand - 25th anniversary - Commemorative book - EN
-
2021-12-09
Public Defender of Georgia Becomes Member of IOI Board of Directors
We are pleased to announce that on November 15, 2021, the Public Defender of Georgia, for the first time in the history of the Public Defender’s Office, has started fulfilling the duties of a member of the Board of Directors of the International Ombudsman Institute (IOI). The Public Defender’s Office will represent the European region in the Board. The Office was elected a member of the European region in 2019. The Board of Directors oversees the organization's activities and makes decisions about its future activities.
-
2022-10-18
Implementation of Recommendations
The Commonwealth Ombudsman, Mr Iain Anderson, published a report, Did They Do What They Said They Would? volume 2, on 17 October 2022. The report contains point-in-time assessments that measure the progress made by 8 agencies to implement 73 accepted recommendations made by the Office in 10 reports between 1 July 2019 and 30 June 2021.
-
2022-11-21
Ombudsman attends 10th anniversary of South African Military Ombudsman
The Angolan Ombudsman, Ms. Antónia Florbela Rocha Araújo, at the invitation of the South African Military Ombudsman, Lt Gen (Ret) Vusi Masondo, attended the annual symposium marking the 10th Year Anniversary since the establishment of the South African Military Ombudsman Office, under the theme: "The Role of the Ombudsman in the Oversight Within the Civil Military Architecture: Threats, Resilience, Responsiveness and Future Implications".