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2023-01-2625 ans du Médiateur fédéral
Le 24 janvier 2023, le Médiateur fédéral a célébré son 25e anniversaire en rassemblant au Sénat tous ses partenaires.
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2023-01-26
Aprobación del Informe Defensorial "Pobreza multidimensional en el Perú"
La Defensoría del Pueblo saludó la reciente aprobación, por parte del Ministerio de Desarrollo e Inclusión Social (Midis), de la Política Nacional de Desarrollo e Inclusión Social al 2030.
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2018-11-02
Taking the Initiative
The International Ombudsman Institute and the Northern Ireland Public Services Ombudsman recently held a joint conference in Belfast to explore best practice in the exercise of ‘Own Initiative’ investigation powers. Held over two days, the conference attracted practitioners, academics and interested parties from around 30 countries.
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2020-08-31People's Advocate - NPM Report 2014 - EN
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2018-10-30
Las oficinas móviles atendieron más de 1.000 casos en los primeros cuatro meses
El defensor del Pueblo de la provincia de Santa Fe, Raúl Lamberto, presentó un balance del funcionamiento de las oficinas móviles a cuatro meses de su puesta en funcionamiento. Contó que las unidades de atención llegaron a 39 localidades de la provincia y barrios de Rosario y Santa Fe. “Nos propusimos ser una institución de cercanía”, explicó.
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2018-10-30
Head of Department elected SPT member
Nika Kvaratskhelia, Head of the Department of Prevention and Monitoring of the Public Defender's Office, was elected as a member of the Subcommittee on Prevention of Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment for 2019-2022.
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2018-10-30
Québec Ombudsman’s special investigation: For quality educational services in Nunavik that respect Inuit culture
In the wake of a special investigation, the Québec Ombudsman identified several concrete and feasible corrective measures so that Inuit receive the educational services to which they are entitled. The Québec Ombudsman feels that improvement hinges on concerted action by the Department and Kativik School Board.
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2018-10-30
QMU online Master’s degree in dispute resolution
Since January 2015 Queen Margaret University (QMU) has delivered an entirely online Master’s Degree in Dispute Resolution. The underpinning philosophy of the course is combining practical experience of dispute resolution with the latest academic thought and research, to provide students with enhanced transferable theoretical knowledge and practical skills.
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2018-10-30
Seminar on improving service delivery in Africa
The Centre for Civil Society and the African Ombudsman Research Centre (AORC) present a seminar on “Improving Service Delivery in Africa”, which will be held on 6 November 2018 at Howard College, UKZN (Durban, South Africa) and facilitated by AORC Director Advocate Arlene Brock. Speaking at this seminar will be Dr. Victor Ayeni.
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2018-10-30
Chief Ombudsman says Annual Report highlights significant progress
Chief Ombudsman Peter Boshier has released his Annual Report for 2017/18. The Report shows increased clearance rates for complaints, and also a significant lift in his Office’s public profile through the release of the publication of our investigations, more guidance material, and our extensive training and assistance for government agencies.
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2018-10-30
Enquête spéciale du Protecteur du citoyen du Québec: pour des services d’éducation de qualité au Nunavik, dans le respect de la culture inuit
Au terme de l´enquête spéciale, le Protecteur du citoyen cible différents correctifs, concrets et réalistes, pour que le peuple inuit reçoive les services éducatifs auxquels il a droit. Les améliorations passent selon lui par une action concertée entre le Ministère et la Commission scolaire Kativik.
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2018-10-30
Adam Bodnar and his office are this year's laureates of the Norwegian Rafto Prize
Adam Bodnar, Commissioner for Human Rights and his Office are this year's laureates of the Norwegian Rafto Prize awarded since 1987 to human rights defenders across the world. The Rafto Prize awarded in 2018 draws attention to the issue of threats to democracy and human rights in Poland.
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2010-11-23
Annual Report 2006-2007
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2023-01-23
55. Reporte semanal “Derechos humanos en perspectiva internacional”
Les hacemos llegar el 55. Reporte Internacional de “Derechos Humanos en Perspectiva Internacional” elaborado por el Programa de Observación y Asistencia para el Fortalecimiento de las Defensorías del Pueblo, que forma parte de la Unidad de Política Institucional de la Defensoría del Pueblo de la Ciudad Autónoma de Buenos Aires (Argentina).
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2023-01-23
Newly adopted UN Resolution further strengthens Ombudsman institutions worldwide
On 15 December 2022, the UN General Assembly adopted the Resolution on the role of Ombudsman and mediator institutions in the promotion and protection of human rights, good governance and the rule of law. This new version of the Resolution draws attention to Ombudsman institutions’ NPM mandate, Ombudsman under threat, the Venice Principles as well as the IOI’s important role as a platform for best practice sharing between Ombudsman offices.
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2023-01-23
A/RES/77/224 – Le rôle des institutions des ombudsmans et des médiateurs dans la promotion et la protection des droits humains, de la bonne gouvernance et de l’état de droit (résolution adoptée le 15 décembre 2022)
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2023-01-23
A/RES/77/224 – El papel de las instituciones de ómbudsman y mediadores en la promoción y protección de los derechos humanos, la buena gobernanza y el estado de derecho (resolución aprobada el 15 de diciembre de 2022)
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2023-01-23
A/RES/77/224 – The role of Ombudsman and mediator institutions in the promotion and protection of human rights, good governance and the rule of law (resolution adopted on 15 December 2022)
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2018-10-25
New ENNHRI Chair elected
The European Network for National Human Rights Institutions (ENNHRI) held its General Assembly Meeting and Annual Conference in Athens from the 24th to the 25th of October 2018. During these two days, representatives of NHRIs and Ombudsman Institutions attended this conference on “Ombudsman Institutions and other institutions under threat”.
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2018-10-25
Best Practice Paper on Own initiative investigations
The IOI's Best Practice Papers series aims to provide guidance material to IOI members, Ombudsman colleagues and interested third parties. Best Practice Paper - Issue 3 on "Own initiative investigations" is now available online.