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2012-05-25IOI welcomes Ombudsman of Santa Fe, Argentina, as a new member
During its mid-term meeting that took place from 7 to 8 May 2012 in Hong Kong, the IOI Board of Directors took decisions on several applications for individual, associate and institutional membership. Welcoming the new members to the IOI family the General Secretariat will present in the next newsletter editions the main facts and figures of each new member starting with the Ombudsman of Santa Fe, Argentina.
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2012-05-24
The Spanish Ombudsman lays Annual Report 2011
The office of the Spanish Ombudsman ran by María Luisa Cava de Llano initiated last year 506 initiative investigations, a figure that represents a historical record. Spain is still going through an extremely complex economic and financial crisis which worsens the problems usually expressed by citizens through their complaints
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2019-11-15
Ombudsman of the Republic of Sierra Leone presents annual report
The Ombudsman of the Republic of Sierra Leone, Leon Jenkins-Johnston Esq. presented the Ombudsman's Annual Report for 2018 and the first half of 2019 to His Excellency, Rtd. Brig. Julius Maada Bio at State House. In 2018, 532 complaints were lodged in his office of which 330 were concluded.
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2019-11-14
World Conference / Conferencia Mundial / Conférence mondiale - Financial Support / Aide financière / Apoyo financiero
We are all looking forward to the 12th World Conference which will take place in Dublin/Ireland from 17 to 22 May 2020. Since we know that some IOI members with limited budgets find it difficult to attend this important event, we have decided to offer financial support to those who need it most.
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2019-11-14Everybody must be able to participlate - Annual Report 2018
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2019-11-12
Ombudsman Hong Kong introduces new incentive for promoting good public administration
At the Presentation Ceremony of The Ombudsman’s Awards on 8 November 2019, the Ombudsman of Hong Kong, China, Ms Winnie Chiu, emphasised that the promotion of good public administration is the primary focus of the Office of The Ombudsman’s work. Following its complaint handling and direct investigations, the Office makes recommendations for improvement and proactively monitors the progress of implementation. In addition to holding the annual Awards, the Office has introduced a new incentive of issuing appreciation letters to public officers in recognition of their efforts to resolve complaints.
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2019-11-12
Online Dispute Resolution by Frank Fowlie
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2019-11-12
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2012-05-14
Ombudsman becomes active on Media Act
The Commissioner for Fundamental Rights requested the Constitutional Court to examine and annul certain Provisions of the Media Law because the rules on the election and the termination of the mandate of the Hungarian Media Authority and of the President of the Media Council raise concern on several points.
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2019-11-08
Déclaration de Rabat
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2019-11-08
Communiqué de presse, AOMF, Rabat 2019
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2019-11-05
12th IOI World Conference - Registration now open
Register now for the 12th IOI world conference in Dublin, May 2020 Regístrese ahora para la 12a Conferencia Mundial en Dublin, mayo 2020 Inscrivez-vous dès maintenant à la 12ème Conférence mondiale de l'IIO à Dublin, en mai 2020.
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2019-11-04
Ombudsman took part in the 11th International Conference of the Ombudsman for the Armed Forces
The representatives of the Azerbaijani Ombudsman participated at the 11th International Conference of the Ombudsman Institutions on Armed Forces held on 28-29 October 2019 in Sarajevo, Bosnia and Herzegovina.
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2019-11-04
Update from the Inspector-General of Taxation
It has been six months since Mrs. Karen Payne assumed the position as Inspector-General and Taxation Ombudsman of Australia (IGTO). She now used the opportunity to give an update and show what has happened in those last months.
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2019-11-04
The government is becoming invisible to citizens, but remains responsible
National Ombudsman Reinier van Zutphen closes a year of exploration on 31 October with the conference "Who will participate? Citizens and government in 2030?" Prime Minister Mark Rutte was one of his discussion partners during the congress. Irish Ombudsman and IOI President Peter Tyndall led two workshops on cooperation between ombudsman organisations. With 450 participants, the conference was a success.
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2019-11-04
Annual Report 2018-2019 - Scottish Public Services Ombudsman
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2012-04-25
Penal authorities endangering the right to defence of persons in pre-trial detention
A decree of the Ministry for Justice stipulated that persons in pre-trial detention may have uncontrolled contact in writing and on the phone with their lawyers. Although phone calls to lawyers belong in principle to that category which may not be controlled, in practice, however, there was a possibility for the staff of the penal institutions to listen in shortly.
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2019-10-31
Ombudsmen of the Kingdom meet with the King of the Netherlands
His Majesty King Willem-Alexander of the Netherlands spoke with the ombudsmen of the Kingdom of the Netherlands on Wednesday afternoon, 30 October. It was the first time that the ombudsmen had a joint conversation with the King. The interview was part of King Willem-Alexander's visit to the National Ombudsman.
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2019-10-31
The Inspector-General of Taxation and Taxation Ombudsman announces two new reviews
The Inspector-General of Taxation and Taxation Ombudsman of Australia (IGTO), Ms Karen Payne, today announced the launch of two new investigations into aspects of the Australian Taxation Office’s (ATO) systems and procedures.
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2012-04-20
Second International Ombudsman Conference
Several representatives of IOI member institutions will participate in the 2nd Curaçao International Ombudsman Conference held from 4 to 8 June 2012 in Curaçao. It is organized by the Office of the Ombudsman of Curaçao and the Caribbean International University in cooperation with the Institute of Latin-American Ombudsman and the Office of the Ombudsman of the Republic of Argentina, Province Santa Fé.