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2017-04-04Office of the Ombudsman and RTHK collaborate again to produce drama series “Ombudsman Special II”
On 3rd April, the Ombudsman of Hong Kong, Ms. Connie Lau, announced at the launch ceremony of “Ombudsman Special II” that the drama series, jointly produced by the Office of The Ombudsman and Radio Television Hong Kong (RTHK), will be broadcast every Tuesday as of 4th April.
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2018-08-06
Ombudsman Hong Kong invites public views implementation of mandatory window inspection scheme
On August 2nd, the Ombudsman, Ms Connie Lau invited members of the public to provide information and views on the implementation of the Mandatory Window Inspection Scheme by the Buildings Department.
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2019-01-09
Concept document on combating criminal subculture in penitentiary institutions
The Human Rights Defender published a Concept document on Combating Criminal Subculture in Penitentiary Institutions of the Ministry of Justice in the form of an ad hoc thematic report. The Criminal Subculture (informal prison hierarchy) in Penitentiary Institutions and its impact on the relations between persons deprived of liberty and on the penitentiary system have been comprehensively reviewed and monitored by using special tools and criteria.
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2020-03-27
During a state of emergency access to information should be ensured for persons with disabilities
Following the declaration of State of Emergency aimed at preventing the spread of Novel Coronavirus disease (COVID-19), the Human Rights Defender received complaints from persons with disabilities requesting the Defender's support in accessing information.
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2021-03-12
Best Practice Paper on “Giving Voice to Mental Health Patients” now available
The IOI is pleased to present the next issue of its Best Practice Paper series (BPP). Issue 5 puts a focus on the rights of mental health patients, especially those who are involuntarily detained in psychiatric facilities or required to take medical treatment. The BPP is based on observations made by the Ombudsman of Alberta and the British Columbia Ombudsperson.
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2021-07-09
Unlocking Solutions in Imaging: working together to learn from failings in the NHS
The Parliamentary and Health Service Ombudsman (PHSO) has published a report about complaints related to NHS imaging. It highlights failings in the way X-rays and scans are reported on and followed up across the health service. The report includes recommendations for a system-wide programme of improvements for more effective and timely management of X-rays and scans. Ombudsman Rob Behrens has written to the Government urging it to prioritise improvements to NHS imaging services as part of the health sector's recovery from the COVID-19 pandemic.
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2022-10-04
Diagnóstico Penitenciario Federal, avances de agosto y septiembre
Equipos de la Procuración Penitenciaria de la Nación (PPN) visitaron unidades penales en Jujuy y Misiones para continuar con los relevamientos del DPF.
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2024-08-22
Complaints to the Public Services Ombudsman for Wales at record high
The Ombudsman for Wales has published today its Annual Report & Accounts for 2023/24, which shows a staggering 37% increase since 2019 in the number of new complaints received about public services and the behaviour of local councillors. 2023/24 marks the Ombudsman Wales’ most efficient year – the office handled over 10,000 cases, closing more than they have ever have done before and reducing the costs for each case and investigation
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2024-11-15
El Síndic de Greuges de Cataluña inaugura la decimoséptima edición del Consejo Asesor Joven
Participan en el Consejo una quincena de alumnos de institutos de todo el país. Se reunirá una vez al mes para tratar temas que les afectan y servirá para incorporar su visión a la institución.
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2025-02-21
Good Administration: made simple
Judge Emeritus Joseph Zammit McKeon, the Parliamentary Ombudsman of Malta, shares his thoughts on whether the core principles stipulated in Art 41 of the Charter of Fundamental Rights of the EU should also be applicable to domestic matters and/or disputes between persons and the public service and/or public administration in Malta.
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2010-12-27
Ombudsman worried over safety of public light buses
Public Light Buses (“PLBs”) are one of the most popular, yet dangerous, modes of public transport in Hong Kong. Ombudsman Alan Lai initiated a direct investigation on safety standards of this public transport service.
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2013-05-17
Ombudsman publishes 2012 Report in Portuguese
The Report reveals that in 2012 the Portuguese Ombudsman opened 7027 cases, of which 7015 stemmed from a complaint and 12 from his own initiative. This represented an increase of 1215 cases, i.e. 21%, in relation to 2011. In total, 27218 complainants addressed the Ombudsman.
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2014-02-21
Hospital fails to treat patient’s stroke in accordance with national guidance
Professor Margaret Griffiths, the Acting Public Services Ombudsman for Wales, has criticised Cardiff & Vale University Health Board for its failure to appropriately treat a patient who suffered a stroke whilst in its care at Llandough Hospital.
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2014-05-23
La Defensoría realizará el trámite para mantener el subsidio al consumo de gas natural
Por pedido del Ente Nacional Regulador del Gas, la Defensoría del Pueblo de la provincia de Santa Fe comenzará a recepcionar solicitudes de usuarios que, por motivos de índole particular, no puedan afrontar el total de la factura del servicio de gas natural y pretendan seguir manteniendo el subsidio otorgado por el Estado Nacional.
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2014-08-25
Veterans Ombudsman Urges Government Action for Severely Impaired Veterans
Veterans Ombudsman Guy Parent released today his report, Supporting Severely Impaired Veterans, which focuses on the New Veterans Charter’s Permanent Impairment Allowance and Permanent Impairment Allowance Supplement.
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2014-08-25
Guy Parent exhorte le gouvernement à agir pour les vétérans atteints d’une déficience grave
L’ombudsman des vétérans Guy Parent a rendu public aujourd’hui un rapport on examine l’allocation pour déficience permanente et le supplément à l’allocation pour déficience permanente énoncés dans la Nouvelle Charte des anciens combattants.
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2015-02-10
The end of fine enforcement by imprisonment
In accordance with provisions of the Minor Offences Act, a court may force an offender who fails to pay a fine partially or entirely within the specified time limit to pay said fine by imposing on him or her fine enforcement by imprisonment. The Ombudsman has been concerned about the issue of fine enforcement by imprisonment.
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2015-09-08
The Constitutional Court repealed the provisions of the Mental Health Act at the Ombudsman’s request
The Constitutional Court of the Republic of Slovenia repealed a part of the Mental Health Act at its session on 10 June 2015. The third sentence of the second paragraph of Article 74 is repealed, namely the provision defining that on behalf of a person who has been deprived of their capacity to conclude contracts, consent for admission to a secure ward is given by a legal representative. It also repealed the third sentence of the third paragraph of Article 74 of this Act, i.e. the provision regulating that only the legal representative of the person in a secure ward may withdraw such consent at any time or request that the person be released from the ward.
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2017-06-02
Queensland Ombudsman criticizes naming of property owner in auction notice
Naming of property owner in an auction notice when selling property for unpaid rates unreasonable
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2017-08-17
Grave situación carcelaria en las unidades de Tucumán
En el marco de las recorridas por los centros de detención, la Procuración Penitenciaria de la Nación (PPN) pudiera constatar serias violaciones a los derechos fundamentales de las personas privadas de libertad. Se advirtió la falta de acceso a la salud, trabajo, educación, alimentación, así como también pésimas condiciones materiales de alojamiento. Frente a la gravedad de la situación verificada, la PPN está trabajando en la elaboración de un informe y recomendaciones que serán presentadas a las autoridades.
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