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2024-11-29Ombudsman will host the inaugural International Ombudsman Summit 2024 on 3 December 2024
The Office of the Ombudsman of Hong Kong, China will host the inaugural International Ombudsman Summit 2024 on 3 December 2024 (Tuesday) at the Hong Kong Palace Museum, West Kowloon Cultural District. This significant event also marks the 35th anniversary of the establishment of the Office, with an Anniversary Reception planned for the evening to celebrate this important milestone. Kindly click here for the live stream of the Summit 2024.
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2010-11-18
Whistleblowing in South Africa
Address by Public Protector Adv Thuli Madonsela during the Open Democracy Advice Center (ODAC) Conference on whistle-blowing held in Johannesburg, Wednesday, November 17 2010
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2019-12-20
Mujeres indígenas sufren mayores violaciones a sus derechos humanos que las mujeres no indígenas
“Situación de los Derechos de las Mujeres Indígenas en el Perú”, así titula el informe presentado hoy por la Defensoría del Pueblo. Este sector de la población sufre mayores violaciones a sus derechos humanos que las mujeres no indígenas. En ese contexto, se invoca al gobierno a brindar atención a la exclusión y desigualdad que afecta todos los aspectos de la vida de al menos tres millones de niñas, adolescentes y mujeres indígenas.
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2020-11-05
Continuing Healthcare – getting it right first time
The Parliamentary and Health Service Ombudsman published an insight report on complaints it has received about NHS Continuing Healthcare (NHS CHC) on Wednesday 4 November. The objective of this report is to support those on the frontline of NHS CHC to learn from mistakes, improve quality, and consistently apply national guidance to deliver care packages that meet people’s needs.
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2021-03-04
Ombudsman Hong Kong announces investigation results into Government’s mechanism for monitoring vaccines provided by private healthcare facilities
The Ombudsman, Ms Winnie Chiu, today (4 March) announced the completion of a direct investigation into the Government’s mechanism for monitoring vaccines provided by private healthcare facilities (PHFs).
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2018-10-09
Forum citoyen « Make My Administration » : les citoyens demandent une administration empathique et qui n’exclut personne
Une cinquantaine de citoyens ont participé au forum citoyen « Make My Administration » organisé par le Médiateur fédéral les 22 et 23 septembre derniers au Sénat. Ce 3 octobre, ils ont officiellement remis leurs recommandations à des politiques et hauts fonctionnaires.
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2015-11-04
Contacts
Starter Kit contact For any questions or comments regarding this Starter Kit, please contact the Western Australian Ombudsman’s office by email: communications@ombudsman.wa.gov.au Australian Ombudsman Offices Commonwealth Ombudsman Website: http://www.ombudsman.gov.au Email: ombudsman@ombudsman.gov.au Phone: 1300 362 072 Fax: 02 6276 0123 Postal: GPO Box 442, CANBERRA ACT 2601 New South Wales Ombudsman Website: http://www.ombo.nsw.gov.au Email: nswombo@ombo.nsw.gov.au Phone: 02 9286 1000 Toll free (outside Sydney metro): 1800 451 524 Fax: 02 9283 2911 Postal: Level 24, 580 George Street, Sydney NSW 2000 Northern Territory Ombudsman Website: http://www.ombudsman.nt.gov.au/ Email: nt.ombudsman@nt.gov.au Phone: (08) 8999 1818 Free call: 1800 806 380 Postal: PO Box 1344, Darwin NT 0801 Queensland Ombudsman Website: http://www.ombudsman.qld.gov.au Email: ombudsman@ombudsman.qld.gov.au Phone: 07 3005 7000 Freecall: 1800 068 908 (outside Brisbane) Fax: 07 3005 7067 Postal: GPO Box 3314, Brisbane QLD 4001 South Australian Ombudsman Website: http://www.ombudsman.sa.gov.au Email: ombudsman@ombudsman.sa.gov.au Phone: (08) 8226 8699 Toll free: 1800 182 150 (outside metro SA only) Facsimile: (08) 8226 8602 Postal: PO Box 3651, Rundle Mall SA 5000 Tasmanian Ombudsman Website: http://www.ombudsman.tas.gov.au/ Email: ombudsman@ombudsman.tas.gov.au Phone: 1800 001 170 (free call nationally) Postal: GPO Box 960 Hobart 7001 Victorian Ombudsman Website: https://www.ombudsman.vic.gov.au/ Email: ombudvic@ombudsman.vic.gov.au Phone: 03 9613 6222 1800 806 314 (Regional) +61 3 9613 6222 (International) Fax: 03 9614 0246 Postal: Level 1 North Tower, 459 Collins Street, Melbourne VIC 3000 DX210174 Melbourne Western Australian Ombudsman Website: http://www.ombudsman.wa.gov.au Email: mail@ombudsman.wa.gov.au Phone: 08 9220 7555 Freecall: 1800 117 000 (toll free for country and interstate callers) Facsimile: 08 9220 7500 Postal: Ombudsman Western Australia, PO Box Z5386 St Georges Terrace PERTH WA 6831 Pacific Region Ombudsman Offices Ombudsman of the Cook Islands Website: http://www.whupi.com/ombudsman/ Email: complaints@ombudsman.gov.ck Phone: (682) 20 605 Fax: (682) 21 605 Postal: PO Box 748, Avarua, Rarotonga, Cook Islands The Ombudsman of Hong Kong Website: http://www.ombudsman.hk Email: enquiry@ombudsman.hk Phone: (852) 2629 0555 Fax: (852) 2882 8149 Postal: G.P.O. Box No. 3300, Hong Kong New Zealand Ombudsman Website: http://www.ombudsman.parliament.nz Email: info@ombudsman.parliament.nz Phone: 0800 802 602 (+64 4 4739533) Fax: (04) 471 2254 Postal: PO Box 10152, Wellington 6143 Ombudsman Commission of Papua New Guinea Website: http://www.ombudsman.gov.pg Email: ombudspng@ombudsman.gov.pg Phone: (675) 308 2600 / 308 2620 Toll Free: (675) 1801800 Fax: (675) 320 3211 Postal: Ground Floor, Deloitte Tower, Douglas Street, PO Box 1831 PORT MORESBY 121National Capital District, Papua New Guinea Office of the Ombudsman Samoa Website: http://ombudsman.gov.ws/ Email: info@ombudsman.gov.ws Phone: +685 25394 Fax: (685) 2186 Postal: Apia Central Bank Building Level 5 Office of the Ombudsman of Solomon Islands Email: ombudsman@solomon.com.sb Phone: (677) 28135 / (677) 28625 Fax: (677) 28626 Postal: PO Box 535, Honiara, Solomon Islands The Control Yuan Website: http://www.cy.gov.tw/mp.asp?mp=21 Email: cymail@ms.cy.gov.tw Phone: :(+886) 2-2341-3183 Fax: Fax:(+886) 2-2341-0324 Postal: No.2, Sec. 1, Zhongxiao E. Rd., Taipei City 10051, Taiwan (R.O.C.) Commissioner for Public Relations of the Kingdom Of Tonga Email: primzolta@yahoo.com.au Phone: 00 (676) 26980 or (676) 26 981 Fax: (676) 26 982 Postal: Commission for Public Relations, Lavinia Road, NUKU’ALOFA TONGA Office of the Ombudsman- Republic of Vanuatu Email: ombud.vt@vanuatu.com.vu Phone: (+678) 27200 Fax: (+678) 27140 Postal: Office of the Ombudsman, Private Mail Bag 9081, Port Vila, Vanuatu
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2023-06-23
The Victorian Ombudsman releases a report on unequal service to Victorian workers delivered by self-insurers
Victoria’s workers compensation scheme has come under much scrutiny from the Victorian Ombudsman over the years, resulting in significant reforms. But the latest report "WorkSafe 3: Investigation into Victorian self-insurers’ claims management and WorkSafe oversight" highlights the shortcomings of self-insurers - private companies that manage workers compensation themselves - which have not previously been scrutinised by the Ombudsman.
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2017-10-09
Réunion du Bureau de l'AOMF à Fredericton au Nouveau-Brunswick (Canada)
Ces 4 et 5 octobre 2017, l'Association des Ombudsmans et Médiateurs de la Francophonie (AOMF) a tenu une réunion de son Bureau à Fredericton au Nouveau-Brunswick (Canada), à l'invitation de l’Ombudsman du Nouveau-Brunswick, M. Charles MURRAY.
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2024-05-16
Office of the Ombudsman hails media freedom
The Office of the Ombudsman on May 4, 2024 joined the media fraternity in commemorating the World Press Freedom Day in Mangochi. Representing the Office of the Ombudsman, Principal Public Relations Officer Mandy Pondani said the media plays a crucial role in the work that the Office of the Ombudsman does which centers on holding government institutions accountable.
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2016-02-03
Upcoming regional meeting
Members of the Australasia and Pacific Ombudsman Region (APOR) will be meeting in Melbourne, Australia, on 3 May 2016. The one-day conference is themed “Building Relationships, Meeting Global Challenges”.
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2021-03-19
New Ombudsman appointed for Azad Jammu & Kashmir
In exercise of the powers conferred to him under section 3(1), the President of Azad Jammu & Kashmir had appointed Mr Choudhary Muhammad Naseem as Ombudsman of Azad Jammu & Kashmir on 1 March 2021.
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2019-06-21
Ombudsman Montreal files Annual Report 2018 with Montreal City Council
The Ombudsman of Montréal (OdM), Johanne Savard, filed the 15th Annual Report (2018) of their institution. This report includes statistical and general information on the activities of the Ombudsman, examples of files that were handled as well as information on the role and mandate of the office of the Ombudsman. Part 4 of the report is particularly interesting: it provides an overview of all the 2018 OdM interventions for each entity over which the Ombudsman has jurisdiction.
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2023-07-13
The Human Rights Defender participated in the solemn opening ceremony of the Lori regional subdivision
The Human Rights Defender’s Office has been supplemented with another regional subdivision. On 4 July 2023, the solemn opening ceremony of the Lori regional subdivision of the Human Rights Defender’s Office took place in Vanadzor.
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2023-07-20
Malawi Ombudsman releases 2022 Annual Report
The Office of the Ombudsman in Malawi has released its 2022 Annual Report, highlighting some of the successes registered in the year under review and prospects for 2023. Ombudsman Grace Malera presented the report before the Legal Affairs Committee of Parliament on Tuesday, 4 July 2023.
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2016-03-09
IOI President to visit Melbourne
Members of the IOI’s Australasian & Pacific Region (APOR) will be meeting in Melbourne on 3 May 2016 at a one-day conference themed “Building Relationships, Meeting Global Challenges”. Commonwealth Ombudsman Colin Neave is delighted to announce that IOI President Adv. John R. Walters will be attending this meeting in Melbourne, Australia.
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2024-07-31
First International Ombudsman Summit will be held in celebration of Office’s 35th Anniversary
2024 marks the 35th anniversary of the establishment of the Office of the Ombudsman in Hong Kong, China. To commemorate this important milestone, the Office will be hosting the first International Ombudsman Summit with the theme “Ombudsman in a Changing World: Learning from the Past; Preparing for the Future” on 3 December 2024 at the Hong Kong Palace Museum.
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2024-10-10
International Ombudsman Summit 2024 and Hong Kong Ombudsman 35th Anniversary Reception
The year 2024 marks the 35th anniversary of the establishment of the Office of The Ombudsman, Hong Kong, China. To commemorate this important milestone, the institution will be hosting for the first time an International Ombudsman Summit with the theme "Ombudsman in a Changing World: Learning from the Past; Preparing for the Future" on 3 December 2024 in the Hong Kong Palace Museum. Kindly click here to register for the event.
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2016-03-31
Los ciudadanos optan por tramitar las quejas en el Diputado del Común de forma presencial
Los ciudadanos optan mayoritariamente por tramitar las quejas en el Diputado del Común (Islas Canarias) de forma presencial. A pesar de que casi se multiplican por 3 las tramitadas a través de la página web institucional, también crecieron las recibidas en las oficinas de este organismo
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2024-10-04
Ombudsman Western Australia Annual Report 2023-24 tabled in Parliament
The office of the Western Australian Ombudsman has tabled its 2023-24 annual report in Parliament. The report outlines the work of the Office for the year, including receipt of 2,437 complaints and 12,079 enquiries, finalisation of 95% of complaints within 3 months and the acceptance of all recommendations.
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