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2012-02-21CORRECTIONAL INVESTIGATOR REAPPOINTED
Mr. Howard Sapers has been reappointed as the Correctional Investigator of Canada by the Minister of Public Safety. His task is to bring resolution to individual offender complaints, identify issues of concern within the federal correctional system, and to propose fair and effective advice and solutions.
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2012-02-21
ENQUÊTEUR CORRECTIONNEL RÉÉLU
L’honorable Vic Toews, ministre de la Sécurité publique, a annoncé, le 17 février, le renouvellement du mandat de M. Howard Sapers à titre d’enquêteur correctionnel du Canada.
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2012-02-21
MULTIPLE DISCRIMINATION IN HEALTHCARE
The European Union Fundamental Rights Agency (FRA) recently published a factsheet on ‘multiple discrimination’ in healthcare, for instance, by older people with an ethnic or minority background. Its results will inform the debate on how best to address multiple discrimination.
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2012-02-17
SYT PRE-CONFERENCE WORKSHOP
The IOI is pleased to announce a 'Sharpening Your Teeth' workshop that will be held prior to the IOI World Conference 2012 on Thursday 8th and Friday 9th of November 2012 by André Marin, Ombudsman for Ontario, Canada.
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2019-09-12
Ombudsman finds meetings of convicts with relatives disproportionately restricted in Kaunas Remand Prison
The flawed practice of Kaunas Remand Prison officers, following which convicted persons are not allowed to use washing machine free of charge if they are visited by relatives, drew the attention of the Seimas Ombudsman of Lithuania, Augustinas Normantas. It turned out that officials did not provide the convict with the necessary articles for personal hygiene even after the convict was declared insolvent.
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2019-09-12
Ombudsman requests poverty policy for elderly in the Caribbean Netherlands to be a priority
Elderly who live on or below the poverty threshold in the Caribbean Netherlands face several problems. They hardly have money to cover their basic needs, there are too few (care) facilities and they don’t know which benefits they might be entitled to.
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2019-09-09
Ombudsman hosts Burundian Delegation
The Commission on Monday, September 2, 2019, hosted a delegation from the Office of the Ombudsman, Burundi. The delegation which was led by the Chief Ombudsman, Hon. Edouard Nduwimana, visited the Commission to learn its operations and share experience and lessons in the implementation of the Ombudsman’s mandate.
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2019-09-09
Ombudsman releases “Woes of the Womb” report on alleged medical malpractice in public health facilities
The Office of the Ombudsman has released a report on an investigation of alleged malpractices resulting in removal of uteruses from expectant women in public health facilities titled “Woes of the Womb”.
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2012-02-08
INFORME ANUAL 2010/2011
La Secretaría General del IIO tiene el agrado de presentar el Informe Anual 2010/2011, destacando los hechos más notables ocurridos en el Instituto en el último año de membresía.
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2012-02-08
Boletín electrónico febrero 2012
El Valedor do Pobo de Galicia ha publicado su boletín electrónico del mes. Puede descargar la versión española aquí.
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2012-02-07
OMBUDSMAN LAYS ANNUAL REPORT
Fiona Crean, Ombudsman of Toronto, Canada, submitted the Annual Report on the year 2011 to the Mayor and the City Council
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2019-09-06Annual Report on Protection Against Discrimination - 2018 - EN
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2019-09-06
Annual Report on Protection Against Discrimination - 2015 - EN
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2012-02-02
GOVERNMENT FAILING TO SUPPORT POLICE WATCHDOG
André Marin renewed his call for effective legislation to support the province’s police watchdog, after his latest investigation found the responsible ministry had actively undermined it.
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2012-02-02
SINDH OMBUDSMAN REAPPOINTED
Asad Ashraf Malik, Provincial Ombudsman Sindh, has been reappointed for another four years term. The Governor Sindh administered the oath of office to Mr Malik at a ceremony held at the Governor’s House in Karachi on 31st January, 2012.
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2019-09-05
“Unlawful and wrong” - solitary confinement and isolation of young people in Victorian prison
Children and young people in Victorian prisons and youth justice systems are being damaged rather than rehabilitated through excessive use of isolation and separation, Victorian Ombudsman Deborah Glass has found.
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2019-09-05
Dutch Ombudsman hosts Poldershop on “Ombudsman Tools”
Dutch National Ombudsman Reinier Van Zutphen will host another Poldershop in The Hague on Friday, 1 November 2019. This edition of the Poldershop is about how Ombudsman assess the actions of the government and on what basis they reach their decisions. Input and results from this Poldershop will inform an IOI Best Practice Paper to be published next year.
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2019-09-05
AOMA condamne la violence xenophobe contre les entreprises des migrants africains en Afrique du Sud
L’Association des Ombudsman et Médiateurs Africains (AOMA) est préoccupée par les attaques xenophobes en course en Afrique du Sud où des pillages et des incendies de magasins appartenant à des étrangers africains ont été signalés à Johannesburg et Pretoria, quelques jours avant. L’AOMA exhorte toutes les parties concernées à utiliser les voies diplomatiques pour trouver une solution viable pour tous les citoyens d’Afrique touchés par la violence.
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2019-09-05
Poldershop "Ombudsman Tools" - Registration Form
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2019-09-04
How do complaints affect those complained about?
Research into the effects of complaints on public service employees was carried out by Dr Chris Gill (University of Glasgow) and Carolyn Hirst (Hirstworks), in partnership with Queen Margaret University and the University of West of Scotland. The findings of the original research contributed to the production of “Being Complained About – Good Practice Guidelines”, a document which aims to improve the way in which organisations handle complaints by focusing on supporting staff members who have been complained about.